<p>Octane is unlocking the power of financial products for merchants and consumers. Our cutting-edge technology and innovative financial products empower businesses with more control and flexibility, enabling them to deliver seamless digital experiences, drive customer loyalty, and build long-term value. </p> <p>Octane supports merchants throughout the sales cycle: connecting dealerships with high-intent buyers, driving transparent, fast, and easy closings with award-winning technology, and providing on-going customer care with superior loan servicing.</p> <p>Founded in 2014, Octane supports over 60 OEM partner brands and over 4,000 dealer partners, and has a team of over 600. Visit<a href="http://www.octane.co"> www.octane.co</a>.</p> <hr> <p>We are seeking an IT Operations Manager to design, secure, and manage our cloud-first enterprise technologies and network infrastructure. In this role, you will manage junior engineers, lead cross-functional IT and Infrastructure projects, and optimize lifecycle management for a nationwide remote workforce. You will oversee the IT Service Desk, enhance platform observability, and participate in an after-hours on-call rotation to ensure system availability. The ideal candidate has extensive platform experience and a strong background in identity management, SASE, and MDM solutions.</p> <p>This role is hybrid in our Irving office. </p> <hr> <p><strong>Responsibilities: </strong></p> <ul> <li>Serve as a technical project lead, performing architectural reviews and mentoring junior IT Operations Engineers across the organization.</li> <li>Design and integrate cloud-first enterprise platforms, including Okta IdP, SASE, EDR, and MDM systems.</li> <li>Oversee operating procedures, training, and device provisioning for employee joiners, movers, and leavers across a nationwide remote workforce.</li> <li>Administer, monitor, and support the IT Service Desk (ITSM) alongside corporate email, file sharing, and video conferencing tools.</li> <li>Plan, budget, and track the mobile workstation fleet throughout its entire lifecycle, including refreshes, decommissioning, and secure destruction.</li> <li>Design, configure, and manage cloud, on-premises, and SaaS network environments while enhancing observability and system telemetry.</li> <li>Drive security and compliance process improvements, resolve system outages, and participate in the after-hours on-call rotation.</li> <li>Collaborate cross-functionally with business and engineering leaders to deliver technical presentations, best practices, and documentation.</li> </ul> <hr> <p><strong>Requirements:</strong></p> <ul> <li>Bachelor’s degree in MIS, Telecommunications, Computer Science, or a related technical field (or equivalent practical experience) followed by 5+ years of experience leading end-to-end corporate technology platform projects.</li> <li>3+ years in IT leadership roles across Helpdesk, deskside, or user-facing support.</li> <li>Relevant advanced certifications in security, identity, or administration (e.g., CISSP, CISM, CIAM, Okta Certified Administrator, or Microsoft IAAA).</li> <li>Excellent written and oral communication skills with a proven ability to bridge technical and non-technical stakeholders, navigate conflict, and build consensus.</li> <li>Strong analytical, problem-solving, and decision-making capabilities to independently manage multiple projects, priorities, and deadlines.</li> <li>Demonstrated ability to lead, mentor, and coach peers and team members across the organization.</li> <li>Preferred Skills:<br> <ul> <li>Expert knowledge of enterprise identity principles (governance, access certification, PAM) in Okta or AzureAD, including workflow automation tools (Okta Workflows, Ansible, UiPath).</li> <li>Experience managing a corporate IT Helpdesk/Service Desk (Jira Service Management preferred) and mobile-first workstation fleets via IT Asset Management (ITAM).</li> <li>Hands-on experience with Cisco Meraki, UniFi, SASE, VPNs, site-to-site routing, and office wireless configurations.</li> <li>Strong foundation in corporate security best practices, endpoint security, risk management, and ITIL framework alignment.</li> <li>Proficiency with logging, alerting, and SIEM tools (Datadog, Sumo, Sentinel) alongside intermediate knowledge of core AWS and Azure cloud services.</li> <li>Familiarity with modern engineering workflows, including Agile methodology, change management, technical proposal writing, and process orchestration.</li> </ul> </li> </ul> <hr> <p><strong>Compensation: </strong>In addition to salary, Total Rewards include bonus eligibility, a stock option package, and benefits as outlined below. The role described above offers a base salary of $115,000 to $140,000 + corporate bonus eligibility. Your offer will be based on location, the alignment of your qualifications with the requirements of the job and internal equity</p> <hr> <p><strong>Benefits:</strong></p> <ul> <li>Robust Health Care Plans (Medical, Dental & Vision)</li> <li>Generous Parental Leave</li> <li>Flexible Time Off (FTO) Policy - Time Off When You Need It</li> <li>Retirement Plan (401k) with company match!</li> <li>Educational Assistance/Tuition Reimbursement up to $3K/year </li> <li>Life Insurance (Basic, Voluntary & AD&D)</li> <li>Short Term / Long Term Disability</li> <li>Robust Ancillary benefits i