<div class="content-intro"><p><span data-contrast="auto">For more than 30 years, <a href="https://nam04.safelinks.protection.outlook.com/?url=https%3A%2F%2Fc212.net%2Fc%2Flink%2F%3Ft%3D0%26l%3Den%26o%3D4263951-1%26h%3D4126915226%26u%3Dhttps%253A%252F%252Fnam04.safelinks.protection.outlook.com%252F%253Furl%253Dhttps%25253A%25252F%25252Fwww.sonicwall.com%25252F%2526data%253D05%25257C01%25257Cbfitzgerald%252540SonicWall.com%25257Ca6c16b82afc749239f1c08dbda330d94%25257C84fe6f401cbc473083288018b2af88bc%25257C1%25257C0%25257C638343685070400977%25257CUnknown%25257CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%25253D%25257C3000%25257C%25257C%25257C%2526sdata%253DQiWUyjNRdG%25252F5Rg2xvGXa1CYzr9V6BNnIgriz33Hk4vw%25253D%2526reserved%253D0%26a%3DSonicWall&data=05%7C02%7CNikhilaR%40SonicWall.com%7Cfd3ae83762384be031d508dcdf3d2ddf%7C84fe6f401cbc473083288018b2af88bc%7C1%7C0%7C638630701067920926%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C0%7C%7C%7C&sdata=GhrhwS9jae1nk4KBGBzKfBcXS7BDBmkWDO87fbJLQxQ%3D&reserved=0">SonicWall</a> has delivered a partner-first unified cybersecurity portfolio that helps SMBs, MSPs, and IT teams consolidate network security, endpoint security, security service edge (SSE), and threat response across hybrid environments. By bringing connected technology, real-time threat intelligence, automation, and expert services together, SonicWall helps organizations simplify security operations, achieve better security outcomes, and lower total cost of ownership. Backed by a global ecosystem of more than 17,000 partners, SonicWall delivers enterprise-grade protection built for SMB and mid-market realities.</span><span data-ccp-props="{}"> </span></p> <p><span data-contrast="auto">For more information, visit </span><a href="https://www.sonicwall.com/"><span data-contrast="none"><span data-ccp-charstyle="Hyperlink">www.sonicwall.com</span></span></a><span data-contrast="auto"> or follow us on </span><a href="https://x.com/SonicWALL"><span data-contrast="none"><span data-ccp-charstyle="Hyperlink">X,</span></span></a> <a href="https://www.linkedin.com/company/sonicwall"><span data-contrast="none"><span data-ccp-charstyle="Hyperlink">LinkedIn</span></span></a><span data-contrast="auto">, </span><a href="https://www.facebook.com/SonicWall/"><span data-contrast="none"><span data-ccp-charstyle="Hyperlink">Facebook</span></span></a><span data-contrast="auto">, and </span><a href="https://www.instagram.com/sonicwall_inc/"><span data-contrast="none"><span data-ccp-charstyle="Hyperlink">Instagram</span><span data-ccp-charstyle="Hyperlink">.</span></span></a><span data-ccp-props="{}"> </span></p></div><p> </p> <p><span data-contrast="auto">CSE SRE – Systems Focus</span><span data-ccp-props="{}"> </span></p> <p><strong><span data-ccp-props="{}"> </span></strong><strong><span data-contrast="auto">Job Description</span><span data-ccp-props="{}"> </span></strong></p> <p><span data-contrast="auto">As a Software Dev Senior Engineer, you will own the reliability, scalability, and operational excellence of our Cloud-based services. You will define and enforce reliability standards, drive the adoption of SRE practices across engineering teams, and build the systems and tooling that keep our production infrastructure healthy. We follow a DevOps model: Development and Operations teams are integrated, and the SRE function acts as the reliability layer — setting Service Level Objectives, managing error alerts, and continuously reducing toil through engineering.</span><span data-ccp-props="{}"> </span></p> <p><strong><span data-contrast="auto"> </span> <span data-contrast="auto">Key Responsibilities:</span><span data-ccp-props="{}"> </span></strong></p> <ul> <li><span data-contrast="auto">Lead on call response and triage – help design and lead the 24x7 response team for triage and rally engineering to address service degradation, facilitating process and communications along the way </span></li> <li>Define, publish, and continuously refine Service Level Indicators (SLIs), Service Level Objectives (SLOs), and Service Level Agreements (SLAs) for all critical services, partnering with product and engineering leadership.</li> <li>Own the error management practices, including monitoring and alerting, and surfacing notable errors to the development teamLead the design and implementation of comprehensive observability platforms — metrics, structured logging, and distributed tracing — to ensure full visibility into production systems.</li> <li><span data-contrast="auto">Drive toil reduction initiatives by identifying and automating repetitive, manual operational work, targeting measurable reduction in operational burden across teams.</span></li> <li><span data-contrast="auto"> Design and execute chaos engineering programs to proactively uncover reliability weaknesses in our infrastructure and services before they impact customers.</span></li> <li><span data-contrast="auto"> Lead blameless postmortem culture: facilitate incident retrospectives, extract systemic learnings, and track corrective action items to completion.</span></li> <li><span data-contrast="auto"> Build and improve on-call incident response processe