<p><span style="color: rgb(224, 62, 45);"><strong></strong></span></p> <p><span style="color: rgb(0, 0, 0);"><strong>Veterinary Receptionist </strong></span></p> <p><span data-contrast="none">Animal Hospital of Dunedin is seeking a skilled and compassionate veterinary receptionist to serve as the primary point of contact for our clients and their pets. This position plays an integral role in the overall client experience, requiring a professional who can balance administrative precision with genuine warmth across a wide range of interactions — including those of a sensitive or emotionally complex nature.</span><span data-ccp-props="{"335559738":60,"335559739":60}"> </span></p> <p><span data-contrast="none">Qualified candidates will bring demonstrated experience managing high-volume front desk operations, a calm and composed presence under pressure, and a commitment to delivering consistent, high-quality customer service in a clinical setting.</span><span data-ccp-props="{"335559738":60,"335559739":60}"> </span></p> <p><strong><span data-contrast="none"><span data-ccp-parastyle="heading 2">What to Expect</span></span></strong><span data-ccp-props="{"335559738":280,"335559739":80}"> </span></p> <p><span data-contrast="none">As you join our mission, expect to be supported in your work and home life with:</span><span data-ccp-props="{"335559738":60,"335559739":60}"> </span></p> <ul> <li data-leveltext="•" data-font="" data-listid="2" data-list-defn-props="{"335552541":1,"335559685":480,"335559991":240,"469769242":[8226],"469777803":"left","469777804":"•","469777815":"hybridMultilevel"}" data-aria-posinset="1" data-aria-level="1"><span data-contrast="none">A comprehensive benefits package, including medical, dental, and vision insurance</span></li> <li data-leveltext="•" data-font="" data-listid="2" data-list-defn-props="{"335552541":1,"335559685":480,"335559991":240,"469769242":[8226],"469777803":"left","469777804":"•","469777815":"hybridMultilevel"}" data-aria-posinset="1" data-aria-level="1">Paid time off and a 401(k) plan for full-time employees</li> <li data-leveltext="•" data-font="" data-listid="2" data-list-defn-props="{"335552541":1,"335559685":480,"335559991":240,"469769242":[8226],"469777803":"left","469777804":"•","469777815":"hybridMultilevel"}" data-aria-posinset="1" data-aria-level="1">Professional development opportunities</li> </ul> <p><span data-contrast="none"><strong>Salary</strong>: $17.00-$19.00 dependent on skills and experience </span></p> <p><span data-contrast="none"><strong>Schedule:</strong> Monday, Tuesday, Thursday, and Friday- 8AM-6P, Wednesdays- 8AM-8P, Alternating weekends- Saturdays 8AM-2PM, Sundays 8AM-12PM</span></p> <p><strong><span data-contrast="none"><span data-ccp-parastyle="heading 2">Responsibilities</span></span></strong><span data-ccp-props="{"335559738":280,"335559739":80}"> </span></p> <ul> <li data-leveltext="•" data-font="" data-listid="2" data-list-defn-props="{"335552541":1,"335559685":480,"335559991":240,"469769242":[8226],"469777803":"left","469777804":"•","469777815":"hybridMultilevel"}" data-aria-posinset="5" data-aria-level="1"><span data-contrast="none">Greet and check in clients and patients, verify and update medical records, and confirm appointment details using practice management software</span></li> <li data-leveltext="•" data-font="" data-listid="2" data-list-defn-props="{"335552541":1,"335559685":480,"335559991":240,"469769242":[8226],"469777803":"left","469777804":"•","469777815":"hybridMultilevel"}" data-aria-posinset="5" data-aria-level="1">Answer and manage a multi-line telephone system, responding to inquiries regarding appointment scheduling, prescription refill requests, vaccination records, and general hospital information</li> <li data-leveltext="•" data-font="" data-listid="2" data-list-defn-props="{"335552541":1,"335559685":480,"335559991":240,"469769242":[8226],"469777803":"left","469777804":"•","469777815":"hybridMultilevel"}" data-aria-posinset="5" data-aria-level="1">Perform client check-out, including processing payments, posting charges, explaining invoices, and scheduling follow-up appointments</li> <li data-leveltext="•" data-font="" data-listid="2" data-list-defn-props="{"335552541":1,"335559685":480,"335559991":240,"469769242":[8226],"469777803":"left","469777804":"•","469777815":"hybridMultilevel"}" data-aria-posinset="5" data-aria-level="1">Communicate medical information, diagnoses, and care instructions accurately and compassionately, including in emotionally sensitive situations such as euthanasia scheduling and end-of-life discussions</li> <li data-leveltext="•" data-font="" data-listid="2" data-list-defn-props="{"335552541":1,"335559685":480,"335559991":240,"469769242":[8226],"469777803":"left","469777804":"•","469777815":"hybridMultilevel"}" data-aria-posinset="5" data-aria-level="1">Maintain accurate electronic medical records (EMR) and ensure timely data entry in the veterinary practice information management system (PIMS)</li> <li data-leveltext="•" data-font="" data-listid="2" data-list-defn-props="{"335552541":1,"335559685":480,"335559991":240,"469769242":[8226],"469777803":"left","469777804":"•","469777815":"hybridMultilevel"}" data-aria-posinset="5" data-aria-level="1">Coordinate with veterinarians, veterinary technicians, and support staff to relay client communications, flag urgent cases, and maintain efficient patient flow</li> <li dat