<div class="content-intro"><p><strong>About GiveDirectly</strong><strong> </strong></p> <p>What if the most effective way to fight poverty was also the simplest: give people money and trust them to decide what they need?</p> <p>Since 2011, GiveDirectly has proven that idea at scale. We’ve delivered more than $1B in cash directly to 2+ million people living in poverty and crisis across 15 countries, and rigorous research shows the results: healthier kids, stronger businesses, sturdier homes, and more resilient families and local economies. Cash is now widely recognized as one of the most scalable, cost-effective, and dignified forms of aid.</p> <p>Our ambition goes beyond our own programs. We want cash to become the benchmark for aid, much as the index fund became the benchmark for investing, so that every aid dollar is held to one question: <em>is this doing more good than giving the money directly to people living in poverty?</em></p> <p><strong>We’re growing fast, and this is a rare and important moment to join.</strong></p> <p>We expect to hit $1B in revenue in 2026 with significant growth forecast for 2027. At the same time we are building a new technology stack and operating model designed for a roughly 10x change in scale, and we are actively pursuing partnerships with major funders to move even more money in bigger ways, to people who need it. We are known for our extensive integration of technology into field processes; our quantitative approach to performance measurement; and our commitment to rigorous, independent, experimental evaluation of our impact, with multiple Randomized Control Trials completed and others in progress.</p> <p><strong>How we work</strong></p> <p>Our team spans 20+ countries and 69 languages. Our culture is candid, analytical, and non-hierarchical. We expect high ownership and give people real responsibility early. Our values are central to how we hire, work, and grow, and they are deliberately opinionated:</p> <ol> <li><strong>Recipients first.</strong> Recipients’ preferences come before those of donors or ourselves.</li> <li><strong>Team next.</strong> We optimize for organizational success, not individual success.</li> <li><strong>Be proactively candid.</strong> We say what we believe and share information openly.</li> <li><strong>Create positive energy.</strong> We aim to be a source of energy for colleagues, not a drain.</li> <li><strong>Think rigorously; act quickly.</strong> We reason from first principles, then act rather than debate.</li> <li><strong>Know yourself and grow.</strong> We own our imperfections and seek feedback to grow.</li> <li><strong>Accept reality. Propose solutions.</strong> We focus on what can change and bring solutions, not just problems.</li> <li><strong>Be productively ambitious.</strong> We take risks for step-change impact, not incremental progress.</li> </ol> <p>If they describe how you like to work and they energize you, this could be a great fit.</p> <p><strong>Want to learn more? Read and listen:</strong></p> <p>We are one of<a href="https://time.com/collection/time100-most-influential-companies/2026/givedirectly/"> Time100’s</a> Most Influential Companies of 2026, and our work has been covered by<a href="https://www.economist.com/special-report/2024/01/10/givedirectly-does-what-it-says-on-the-tin"> The Economist</a>,<a href="https://www.npr.org/sections/goatsandsoda/2023/12/07/1217478771/its-one-of-the-biggest-experiments-in-fighting-global-poverty-now-the-results-ar"> NPR</a>,<a href="https://www.ted.com/talks/rory_stewart_to_end_extreme_poverty_give_cash_not_advice"> TED</a>, and<a href="https://www.givedirectly.org/washingtonpost-apr-2024/"> The Washington Post</a>. We're now preparing to deliver billions of dollars a year to people in extreme poverty, if funding allows. <a href="https://www.givedirectly.org/deliver-billions">Read our CEO's essay</a> on what that will take.</p></div><p><strong>About this role</strong></p> <p>GiveDirectly is looking for an experienced investigator who can establish a function, not just run cases. Concerns and allegations reach us from every program and every country we work in. Each one needs to be triaged and assessed objectively, and to end in appropriate findings and recommendations.</p> <p>You will manage the newly created Central Intake and Investigations Hub. It is a standalone, independent function that works across the whole organisation. The Hub investigates a range of investigations itself, and supports colleagues elsewhere who handle the rest. You will lead the team and take the most complex investigations yourself.</p> <p>The bigger initial task is to establish the Hub across the organisation. How it works has been designed and agreed. What it does not yet have is standing. People need to know it exists, bring things to it early, and trust what it concludes. This matters now because GiveDirectly is growing fast. Delivery volume and headcount are both rising, and the way staff concerns are handled needs to grow with them.</p> <p><strong>Reports to:</strong> Director of Safeguarding and Investigations</p> <p><strong>Manages:</strong> Future roles including a Program Manager, Investigations and Program Manager, Intake and Reporting to be recruited once the Senior Manager role has been filled. </p> <p><strong>Level:</strong> Senior Manager </p> &