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RevOps Director

modulrfinance · London · London, England, United Kingdom
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<p><strong>Old Street, London</strong></p> <p><strong>Full-time</strong></p> <p><strong>In office 4 days/week</strong></p> <h2>Who We Are</h2> <p>Modulr is the payments automation platform that streamlines money movement with accuracy, control and reliability – built to scale. We process more than 200m transactions and over £180bn in payment value on an annualised basis, and we’re trusted by over 6,000 businesses from fast-growing SMEs to global enterprises.</p> <p>We automate how money moves into and out of a business – payroll, supplier payments, spend management and payment collection – through a single platform, connected to the accounting and payroll systems finance teams already use, and underpinned by principal memberships of Visa and Mastercard and direct access to central bank infrastructure.</p> <p>As a regulated payments provider with over a decade of experience, we’re the platform finance teams trust to run mission-critical operations. Modulr is backed by PayPal, FIS, General Atlantic, Blenheim Chalcot, Frog Capital and Highland Europe, with over 400 employees across London, Edinburgh, Amsterdam and Mumbai.</p> <h2>What You’ll Do</h2> <h3>GTM architecture & revenue systems</h3> <ul> <li>Own the end-to-end revenue technology stack – CRM, marketing automation, sales engagement, revenue intelligence, and data infrastructure – ensuring every system is integrated, clean, and actionable</li> <li>Design and enforce a single source of truth across Sales, Account Management, Partnerships and Marketing so that pipeline data, forecasts, and performance metrics are consistent across all teams</li> <li>Implement AI-powered lead scoring, intent signals, and predictive pipeline management to replace gut-check forecasting with model-driven confidence</li> </ul> <h3>Forecasting, analytics & revenue intelligence</h3> <ul> <li>Build and own Modulr’s revenue forecasting model, with commit vs. upside accuracy within ±5% on a rolling 90-day basis.</li> <li>Define and govern the canonical GTM metrics: pipeline coverage, CAC, LTV:CAC, NRR, win rates by segment and channel, time-to-close, and multi-touch attribution</li> <li>Deliver real-time insights that connect pipeline activity to revenue and financial forecasts</li> <li>Run monthly revenue reviews and QBRs with rigour, identifying leading indicators of risk and opportunity before they appear in the numbers</li> </ul> <h3>Process design & GTM alignment</h3> <ul> <li>Own the go-to-market playbook: lead routing, territory design, pipeline hygiene standards, handoff protocols and the renewal and expansion motion</li> <li>Drive sales capacity planning and headcount modelling in partnership with Finance</li> <li>Design onboarding and enablement infrastructure so new sellers ramp in under 90 days</li> </ul> <h3>Leadership & cross-functional influence</h3> <ul> <li>Serve as the connective tissue between commercial functions, translating GTM strategy into operational reality</li> <li>Manage and grow a RevOps team, building a culture of rigour, speed, and continuous improvement</li> <li>Present to the ExCo on revenue performance, GTM efficiency, and operational health</li> </ul> <h3>AI & automation-first operations</h3> <ul> <li>Deploy AI agents and workflows across the entire revenue lifecycle, including for data enrichment, lead qualification, pipeline hygiene, and workflow automation – transforming the way RevOps operates</li> <li>Champion the use of agentic AI tools across all revenue functions – and drive adoption through training and enablement</li> </ul> <h2>Who You Are</h2> <h3>What you’ll need</h3> <ul> <li>7+ years in Revenue Operations, Sales Operations, or GTM Strategy, in a B2B environment</li> <li>Proven experience in a fintech, payments, or enterprise SaaS company – you understand complex sales cycles, API-led products, and partner or channel models</li> <li>Deep, hands-on expertise with CRM platforms (HubSpot and/or Salesforce) – you can build, break, and fix these systems yourself, not just manage vendors who do</li> <li>Strong command of revenue analytics: SQL or equivalent, BI tooling and financial modelling in support of forecasting and capacity planning</li> <li>Proven ability to present data-driven revenue stories to ExCo and Board-level audiences with clarity and conviction</li> </ul> <h3>Nice to haves</h3> <ul> <li>A track record of hiring and developing RevOps talent; you build teams, not just processes</li> <li>Experience with revenue intelligence platforms</li> <li>A background spanning both Marketing Ops and Sales Ops – you understand the full funnel</li> </ul> <h2>What We Offer You</h2> <ul> <li><strong>Share Options</strong> - We offer a Company Share Option Plan (CSOP), giving you the opportunity to benefit from any increase in share value in the event of a sale, merger, or flotation.</li> <li><strong>Bonus</strong> - Our annual discretionary bonus, paid in May for the previous year, is based on both company and individual performance.</li> <li><strong>Flexible benefits</strong> - £1000 to spend on benefits to suit you, including private medical insurance, gym membership, dental etc.</li> <li><strong>Wellbeing app</strong> - confidential, on-demand access to therapy, coaching, counselling, management training or mindf

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