About ScienceLogic… ScienceLogic is redefining IT operations for the modern enterprise. Our AIOps platform empowers organizations to achieve Autonomic IT — where systems are self-healing, self-optimizing, and seamlessly aligned with business outcomes. We help enterprises and service providers gain unified visibility across hybrid and multi-cloud environments, automate workflows, and unlock performance at scale. We’re accelerating digital transformation through the power of automation, AI, and analytics — giving IT and business leaders the tools to deliver superior customer experiences, drive efficiency, and innovate with confidence. Location: Remote role with Greater London Area Preferred but open to candidates across UK What you'll be doing… • Creating and maintaining project plans, schedules, RAID logs, status reports, and delivery documentation • Managing project scope, milestones, deliverables, dependencies, and timelines • Leading project governance routines including weekly reviews, status meetings, and steering committees • Monitoring project health and proactively identifying risks, issues, and blockers • Keeping projects on track for scope, timeline, budget, and customer expectations • Building and maintaining strong relationships with customer stakeholders throughout the project lifecycle • Acting as the primary coordination point between customers and ScienceLogic delivery teams • Leading project status calls, executive reviews, and steering committees, adapting communication style for technical, operational, and executive audiences • Understanding customer business objectives and ensuring project activities stay aligned to measurable outcomes • Translating technical delivery activities into business value and identifying whitespace opportunities beyond immediate scope • Developing a strong understanding of ScienceLogic solutions, AI capabilities, and platform architecture • Using AI, Copilot, Power Automate, and workflow orchestration to build automation for reporting, RAID management, action tracking, resource planning, and customer communications • Driving projects with urgency and ownership, and pushing back professionally on scope creep or unrealistic timelines • Owning project risks, issues, and escalations through to resolution, coordinating cross-functional response across PS, Support, Product, Engineering, SRE, CS, and Sales • Coordinating resource requirements, supporting forecasting and capacity planning, and tracking consultant assignments across active engagements Qualities you possess… • Think commercially and strategically, not just operationally • Understand customer value and business outcomes, not just project milestones • Move comfortably between technical teams and executive stakeholders • Technically curious, with an appetite for AI and automation • Challenge conventional approaches and thinks creatively • Spot opportunities where others see tasks • Strong business acumen and customer awareness • Comfortable holding stakeholders accountable • Persistent, resilient, with strong follow-through • Confident enough to challenge customers when required • Take ownership of problems and drives them to resolution • Operate with urgency and personal accountability Nice to have… • Experience with AI tools such as Microsoft Copilot, ChatGPT, Power Automate, or Power Apps • Experience building workflow automations and productivity improvements Benefits & Perks • A remote-first culture • Flexible Paid Time Off (FTO) so that you can take the time that you need to re-energize. • Volunteer Time Off (VTO) - take two days off per calendar year to volunteer with your preferred charitable organization. • 5-year Service Milestone Sabbatical. • Paid parental leave. • Generous employee referral bonus program. • Regular virtual company-wide events, including cooking classes, yoga, meditation and more. • The opportunity to learn and develop from some of the best and brightest minds in the industry!