<p data-pm-slice="1 1 []"><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">SLSQ427R538</span></p> <h2><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">The impact you will have:</span></h2> <p><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">Databricks' Sales Operations team is transforming how operational work gets done. We are shifting from manual, high-volume request processing to an <strong>AI-first operating model</strong> — where AI agents handle repeatable work autonomously and the team focuses on building, governing, and improving those systems. This role is central to that transformation.</span></p> <p><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">You will own a portfolio of AI agent workflows that automate business-critical Sales Operations processes. You translate business requirements into agent designs, deploy them into production, monitor performance, and continuously improve them. You also lead systems improvement projects — diagnosing integration issues, fixing data quality problems, and coordinating solutions across platforms.</span></p> <p><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">This is a cross-functional role partnering with Strategy, Planning, Finance, IT, and Data Engineering teams across our enterprise systems stack.</span></p> <ul> <li style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><strong>Build and operate AI agents</strong> — translate operational SOPs into agent workflows; deploy, monitor, and fine tune agents that handle field requests autonomously</span></li> <li style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><strong>Own an agent portfolio</strong> — manage a set of automated workflows end-to-end, including agent-to-human escalation paths and performance optimization</span></li> <li style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><strong>Drive process and systems improvement</strong> — identify next workflows to automate; diagnose cross-system integration issues; lead data quality remediation</span></li> <li style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><strong>Partner cross-functionally</strong> — gather requirements from Sales, Finance, IT, and Strategy stakeholders; influence Directors and Sr. Directors on automation priorities</span></li> <li style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><strong>Support operational continuity</strong> — contribute to critical business processes including annual planning cycles</span></li> </ul> <h2><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">What we look for:</span></h2> <ul> <li style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><strong>5–8 years</strong> in operations, systems administration, or business process automation — ideally in high-growth tech companies</span></li> <li style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><strong>Systems fluency</strong> — understands APIs, data schemas, and integration patterns; knows how enterprise systems connect</span></li> <li style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><strong>AI-native thinking</strong> — uses LLMs, agent platforms, and automation tools to solve business problems; strong judgment on when to automate vs. when manual oversight is needed</span></li> <li style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><strong>AI agent deployment </strong>— hands-on experience building AI agents or automation workflows</span></li> <li style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><strong>Process design</strong> — thinks in systems, not tasks; proven track record designing and improving operational workflows</span></li> <li style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><strong>Cross-functional influence</strong> — comfortable gathering requirements across multiple teams and influencing Director-level stakeholders</span></li> <li style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><strong>Bias for action</strong> — self-motivated; finds ways forward with AI tools rather than waiting to be unblocked</span></li> </ul> <p> </p><div class="content-pay-transparency"><div class="pay-input"><div class="description"><p> </p> <p><strong>Pay Range Transpar