<h3>POSITION OVERVIEW</h3> <p><strong>Location:</strong> Waltham, MA, USA. This is a hybrid role with two office days per week (Tuesdays and Thursdays).</p> <p><br>We are looking for an HR Business Partner to join our People Team at Showpad. In this role, you will serve as a strategic partner to executives and business leaders while also rolling up your sleeves to execute and continuously improve people programs. You will partner closely with senior leaders across the business — serving as a trusted advisor on all people matters that intersect with business performance.</p> <p>You sit comfortably at the intersection of strategy and operations — able to hold your own in a leadership conversation about organizational design in the morning, and drive a performance cycle or navigate a complex employee relations matter in the afternoon. You lead with a lens of equity and inclusion, build trust quickly, and influence without authority. You bring independent judgment, a bias for action, and a genuine passion for creating environments where people can do their best work.</p> <p> </p> <h3>KEY RESPONSIBILITIES</h3> <h4><strong>Strategic HR Partnership</strong></h4> <ul> <li>Act as a trusted advisor to executives, senior leaders, and managers on the full range of HR matters, including organizational design, workforce planning, and talent strategy.</li> <li>Translate business goals into people strategies and proactively identify people risks and opportunities before they escalate.</li> <li>Build deep, credible relationships at all levels of the organization by delivering on commitments and maintaining confidentiality.</li> </ul> <h4><strong>Employee Relations & HR Expertise</strong></h4> <ul> <li>Independently manage complex employee relations issues — including investigations, disciplinary actions, performance management, and conflict resolution — with sound judgment and a fair, compliance-grounded approach.</li> <li>Provide coaching and guidance to executives, senior leaders, and managers on navigating difficult conversations, including performance improvement, terminations, and team dynamics.</li> <li>Maintain in-depth knowledge of applicable employment laws and regulations (US and EMEA) and proactively apply this knowledge to mitigate legal risk.</li> <li>Stay current on HR trends, emerging practices, and legal developments; bring relevant insights back to the team.</li> </ul> <h4><strong>Program Execution & Operational Excellence</strong></h4> <ul> <li>Own and execute core People programs end-to-end — including merit cycles, performance reviews, engagement surveys, and exit processes — with precision and a focus on continuous improvement.</li> <li>Partner with People Ops colleagues to identify and implement process improvements that drive efficiency and a better employee experience.</li> <li>Maintain data accuracy in Workday and use people analytics to identify trends, surface insights, and support data-driven decision-making.</li> <li>Prepare clear, concise people reports and dashboards for stakeholders.</li> </ul> <h4><strong>Change Agent</strong></h4> <ul> <li>Support and drive change initiatives by partnering with business leaders on adoption, communication, and sustained behavior change.</li> <li>Monitor the effectiveness of change efforts; proactively surface barriers to success and recommend solutions.</li> <li>Apply systems thinking to reimagine more efficient ways of getting things done across the People function.</li> </ul> <h4><strong>Culture Champion</strong></h4> <ul> <li>Champion programs and practices that foster an inclusive, high-performance culture and improve employee engagement and retention across the employee lifecycle.</li> <li>Advocate on behalf of employees and bring forward insights on employee sentiment to inform leadership decisions.</li> <li>Model and uphold Showpad’s values in every interaction — acting as a cultural beacon and leading by example.</li> </ul> <p> </p> <h3>MINIMUM QUALIFICATIONS</h3> <ul> <li>5+ years of progressive HR experience, including at least 2 years in an HRBP role.</li> <li>Demonstrated ability to work independently and exercise sound judgment in ambiguous, fast-paced environments.</li> <li>Strong business acumen and the ability to connect people strategies to organizational outcomes.</li> <li>Proven ability to manage and resolve complex employee relations matters with empathy, fairness, and legal grounding.</li> <li>Solid knowledge of employment laws and HR best practices in the US and EMEA</li> <li>Experience executing People programs (merit cycles, performance management, engagement surveys, etc.) with high attention to detail.</li> <li>Proficiency with HRIS platforms (Workday a plus) and data reporting tools (Excel, Culture Amp, or similar).</li> <li>Strong communicator with the ability to influence and build trust across all levels of the organization.</li> <li>Experience in a high-growth, international software or technology company is a strong plus.</li> </ul> <h3>ABOUT SHOWPAD</h3> <p>At Showpad, we’re focused on powering the next generation of field selling success through accelerated innovation, expanded global reach, and a holistic engine for lasting growth. We bring content management, sales readiness, buyer engagement, and intelligence into a single, AI-native revenue effectiveness platf