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Lead Site Reliability Engineer

zetaglobal · Bengaluru, Karnataka, India · Hyderabad, Telangana, India
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<p style="text-align: center;"><span style="font-family: 'times new roman', times, serif;"><strong>Lead Site Reliability Engineer</strong></span></p> <p><span style="font-family: 'times new roman', times, serif;"><strong>Key Responsibilities:</strong></span></p> <ul> <li style="font-family: 'times new roman', times, serif;"> <p>Implement and manage Service Level Objectives (SLOs), Service Level Indicators (SLIs), and error budgets to drive reliability efforts.</p> </li> <li style="font-family: 'times new roman', times, serif;"> <p>Develop systems that are resilient to failures and ensure 99.9%+ uptime for critical services.</p> </li> <li style="font-family: 'times new roman', times, serif;"> <p>Lead incident response and post-incident reviews (blameless postmortems), ensuring robust root cause analysis and continuous improvement of systems. </p> </li> <li style="font-family: 'times new roman', times, serif;"> <p>Automate incident detection and response using automated runbooks or predefined workflows.</p> </li> <li style="font-family: 'times new roman', times, serif;"> <p>Write software as needed to support reliability or efficiency needs.</p> </li> <li style="font-family: 'times new roman', times, serif;"> <p>Design and implement full observability across systems using modern tools like Open Telemetry for tracing, metrics, and logging.</p> </li> <li style="font-family: 'times new roman', times, serif;"> <p>Use capacity planning, forecasting, and performance testing to ensure that the systems scale effectively as the user base and load grow.</p> </li> <li style="font-family: 'times new roman', times, serif;"> <p>Collaborate with development and operations teams on building reliable, scalable, and high-performance services.</p> </li> <li style="font-family: 'times new roman', times, serif;"> <p>Ensure best practices are followed across infrastructure design, deployment, and maintenance using tools like AWS, Kubernetes, EKS, Fargate, etc.</p> </li> <li style="font-family: 'times new roman', times, serif;"> <p>Champion Infrastructure as Code (IaC) to provision, manage, and scale infrastructure using tools like Terraform, Pulumi, or similar.</p> </li> <li style="font-family: 'times new roman', times, serif;"> <p>Get involved in chaos engineering initiatives.</p> </li> <li style="font-family: 'times new roman', times, serif;"> <p>Participate on our on-call rotation.</p> </li> <li style="font-family: 'times new roman', times, serif;"> <p>Drive advanced alerting and anomaly detection applied to metrics</p> </li> </ul> <p><span style="font-family: 'times new roman', times, serif;"><strong>Key Requirements:</strong></span></p> <p><span style="font-family: 'times new roman', times, serif;"><strong>Experience & Qualifications:</strong></span></p> <ul> <li style="font-family: 'times new roman', times, serif;"> <p>3-5 years of experience as an SRE, working in cloud-based environments and on-prem environments.</p> </li> <li style="font-family: 'times new roman', times, serif;"> <p>Deep understanding of Linux systems, networking, and systems administration.</p> </li> <li style="font-family: 'times new roman', times, serif;"> <p>Experience with cloud platforms like AWS, with a strong understanding of Kubernetes and container orchestration tools.</p> </li> <li style="font-family: 'times new roman', times, serif;"> <p>Hands-on experience with observability tools such as Honeycomb, Grafana, Prometheus, Thanos, ELK (Elastic Stack), or Loki.</p> </li> <li style="font-family: 'times new roman', times, serif;"> <p>Strong skills in at least one programming language (Python, Go) to write production level code.</p> </li> <li style="font-family: 'times new roman', times, serif;"> <p>Strong skills in shell scripting using bash or similar. • Experience with OpenTelemetry or other distributed tracing systems, including tracing, metrics, and logs integration.</p> </li> <li style="font-family: 'times new roman', times, serif;"> <p>Experience with Chaos Engineering methodologies and tools (Chaos Mesh, chaos monkey, AWS Fault Injection Simulator, etc.</p> </li> </ul> <p> </p> <p><span style="font-family: 'times new roman', times, serif;"><strong>Skills & Knowledge:</strong></span></p> <ul> <li style="font-family: 'times new roman', times, serif;"> <p><span style="font-family: 'times new roman', times, serif;">Reliability-focused mindset with the ability to balance fast product iterations and system stability.</span></p> </li> <li style="font-family: 'times new roman', times, serif;"> <p><span style="font-family: 'times new roman', times, serif;">Solid understanding of SLOs, SLIs, and error budgets.</span></p> </li> <li style="font-family: 'times new roman', times, serif;"> <p><span style="font-family: 'times new roman', times, serif;">Hands-on knowledge of CI/CD pipelines and infrastructure automation.</span></p> </li> <li style="font-family: 'times new roman', times, serif;"> <p><span style="font-family: 'times new roman', times, serif;">Proven expertise in incident management, postmortems, and root cause analysis.</span></p> </li> <li style="font-family: 'times new rom

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