<section class="styles--3vx-H" data-ui="job-description"> <p><span data-contrast="none">We are seeking an Administrative Assistant to join our ECC team, an Accredited Labs company. </span></p> <p><span data-contrast="none">As the Administrative Assistant, you will support the daily operations of our Hallowell, Maine office, assisting with various administrative tasks and ensuring smooth office functions.</span><span data-ccp-props="{"134233117":false,"134233118":false,"335559738":240,"335559739":240}"> </span></p> <p><span data-contrast="none">The ideal candidate is someone who is highly organized, detail-oriented, and able to multitask in a fast-paced environment. Your responsibilities will include managing customer communications, generating quotes for customers, scheduling appointments, maintaining accurate records, and providing general administrative support to ensure efficiency across the team.</span><span data-ccp-props="{"134233117":false,"134233118":false,"335559738":240,"335559739":240}"> </span></p> <p><strong><span data-contrast="auto">Location: </span></strong><span data-contrast="auto">At our</span><strong><span data-contrast="auto"> Hallowell, Maine </span></strong><span data-contrast="auto">branch office.</span><span data-ccp-props="{"201341983":0,"335559739":160,"335559740":279}"> </span></p> <p><strong><span data-contrast="auto">Day to Day Responsibilities:</span></strong><span data-ccp-props="{"201341983":0,"335559739":160,"335559740":279}"> </span></p> <ul> <li><span data-contrast="none">Serve as the primary point of contact for customers regarding calibration services, addressing inquiries and providing service updates.</span><span data-ccp-props="{"134233117":false,"134233118":false,"335559738":240,"335559739":240}"> </span></li> <li><span data-contrast="none">Manage customer requests for quotes, service scheduling, and follow-up communications.</span><span data-ccp-props="{"134233117":false,"134233118":false,"335559738":240,"335559739":240}"> </span></li> <li><span data-contrast="none">Schedule calibration appointments and coordinate with technicians to ensure timely and accurate service delivery.</span><span data-ccp-props="{"134233117":false,"134233118":false,"335559738":240,"335559739":240}"> </span></li> <li><span data-contrast="none">Monitor customer calibration due dates and proactively contact customers to arrange calibration appointments, minimizing delays.</span><span data-ccp-props="{"134233117":false,"134233118":false,"335559738":240,"335559739":240}"> </span></li> <li><span data-contrast="none">Scan and file calibration records, certificates, and service reports, ensuring accuracy and updating them in internal databases and management software.</span><span data-ccp-props="{"134233117":false,"134233118":false,"335559738":240,"335559739":240}"> </span></li> <li><span data-contrast="none">Assist in the organization and filing of calibration certificates.</span><span data-ccp-props="{"134233117":false,"134233118":false,"335559738":240,"335559739":240}"> </span></li> <li><span data-contrast="none">Track and order calibration equipment and supplies, ensuring adequate stock levels for smooth operations.</span><span data-ccp-props="{"134233117":false,"134233118":false,"335559738":240,"335559739":240}"> </span></li> <li><span data-contrast="none">Maintain accurate inventory records.</span><span data-ccp-props="{"134233117":false,"134233118":false,"335559738":240,"335559739":240}"> </span></li> <li><span data-contrast="none">Assist in generating invoices for calibration services and process payment transactions.</span><span data-ccp-props="{"134233117":false,"134233118":false,"335559738":240,"335559739":240}"> </span></li> <li><span data-contrast="none">Answer phones and manage incoming correspondence, including emails and phone inquiries.</span><span data-ccp-props="{"134233117":false,"134233118":false,"335559738":240,"335559739":240}"> </span></li> </ul> </section> <section class="styles--3vx-H" data-ui="job-requirements"> <p><strong>Requirements:</strong></p> <ul> <li><span data-contrast="none">2+ years of experience in a customer service role</span><span data-ccp-props="{"134233117":false,"134233118":false,"335557856":16777215,"335559738":0,"335559739":0}"> </span></li> <li><span data-contrast="none">1+ years of administrative experience, preferably in a related field (e.g., calibration, technical services, etc.)</span><span data-ccp-props="{"134233117":false,"134233118":false,"335557856":16777215,"335559738":0,"335559739":0}"> </span></li> <li><span data-contrast="none">1+ years of experience generating quotes for customers</span><span data-ccp-props="{"134233117":false,"134233118":false,"335557856":16777215,"335559738":0,"335559739":0}"> </span></li> <li><span data-contrast="none">Strong organizational and time-management skills with exceptional attention to detail</span><span data-ccp-props="{"134233117":false,"134233118":false,"335557856":16777215,"335559738":0,"335559739":0}"> </span></li> <li><span data-contrast="none">Excellent communication skills, both writ