<div class="content-intro"><p></p> <p><strong>About Agoda</strong></p> <p>At Agoda, we bridge the world through travel. Our story began in 2005, when two lifelong friends and entrepreneurs, driven by their passion for travel, launched Agoda to make it easier for everyone to explore the world. </p> <p> </p> <p>Today, we are part of Booking Holdings [NASDAQ: BKNG], with a diverse team of over 7,000 people from 90 countries, working together in offices around the globe. Every day, we connect people to destinations and experiences, with our great deals across our millions of hotels and holiday properties, flights, and experiences worldwide.</p> <p> </p> <p>No two days are the same at Agoda. Data and technology are at the heart of our culture, fueling our curiosity and innovation. If you’re ready to begin your best journey and help build travel for the world, join us.</p></div><p><strong><span data-contrast="auto">About the Team</span></strong><span data-contrast="auto"> </span><span data-contrast="auto"> </span><span data-ccp-props="{}"> </span></p> <p><span data-contrast="auto">Agoda’s Customer</span><span data-contrast="auto"> </span><span data-contrast="auto">Experience Group</span><span data-contrast="auto"> </span><span data-contrast="auto">delivers</span><span data-contrast="auto"> </span><span data-contrast="auto">critical support to customers and partners across markets, channels, and business lines.</span><span data-contrast="auto"> </span><span data-contrast="auto">As our operations scale in complexity, Senior Regional Managers play a pivotal role in ensuring regional resiliency, standardization, and sustained performance across multiple sites and partners.</span><span data-contrast="auto"> </span><span data-contrast="auto"> </span> <br><span data-contrast="auto"> </span> <br><strong><span data-contrast="auto">About the Role</span></strong><span data-contrast="auto"> </span><span data-contrast="auto"> </span><span data-ccp-props="{}"> </span></p> <p><span data-contrast="auto">The Senior Regional Manager is accountable for</span><span data-contrast="auto"> </span><strong><span data-contrast="auto">end-to-end</span></strong><strong><span data-contrast="auto"> </span></strong><strong><span data-contrast="auto">performance of a regional customer/partner</span></strong><strong><span data-contrast="auto"> </span></strong><strong><span data-contrast="auto">operations area</span></strong><span data-contrast="auto">, typically spanning multiple countries, sites, or vendor partners. This role translates company strategy into a</span><span data-contrast="auto"> </span><strong><span data-contrast="auto">cohesive regional roadmap</span></strong><span data-contrast="auto">, balances</span><span data-contrast="auto"> </span><span data-contrast="auto">cross</span><span data-contrast="auto"> </span><span data-contrast="auto">site</span><span data-contrast="auto"> </span><span data-contrast="auto">tradeoffs, and ensures consistent,</span><span data-contrast="auto"> </span><span data-contrast="auto">high</span><span data-contrast="auto"> </span><span data-contrast="auto">quality</span><span data-contrast="auto"> </span><span data-contrast="auto">service delivery</span><span data-contrast="auto"> </span><span data-contrast="auto">at</span><span data-contrast="auto"> </span><span data-contrast="auto">scale.</span><span data-contrast="auto"> </span><span data-contrast="auto"> </span><span data-ccp-props="{}"> </span></p> <p><span data-contrast="auto">You will act as the</span><span data-contrast="auto"> </span><strong><span data-contrast="auto">regional authority</span></strong><span data-contrast="auto"> </span><span data-contrast="auto">on customer operations performance, risks, and improvement initiatives, while developing strong leadership benches and resilient operating models.</span><span data-contrast="auto"> </span><span data-contrast="auto"> </span><span data-ccp-props="{}"> </span></p> <p><strong><span data-contrast="auto"><br>Key Responsibilities</span></strong><span data-contrast="auto"> </span><span data-contrast="auto"> </span><span data-ccp-props="{}"> </span></p> <p><strong><span data-contrast="auto">Regional & Operational Ownership</span></strong><span data-contrast="auto"> </span><span data-ccp-props="{}"> </span></p> <ul> <li data-leveltext="" data-font="Symbol" data-listid="1" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"multilevel"}" data-aria-posinset="1" data-aria-level="1"><span data-contrast="auto">Lead multi-site,</span><span data-contrast="auto"> </span><span data-contrast="auto">multi-country</span><span data-contrast="auto"> </span><span data-contras