Strategic Account Director, Financial Services

<div class="content-intro"><h2><strong>About AlphaSense: </strong></h2> <p style="text-align: justify;"><span style="font-size: 12pt;">AlphaSense is the AI platform redefining market intelligence and workflow orchestration, trusted by thousands of leading organizations to drive faster, more confident decisions in business and finance. The platform combines domain-specific AI with a vast content universe of over 500 million premium business documents — including equity research, earnings calls, expert interviews, filings, news, and internal proprietary content. Purpose-built for speed, accuracy, and enterprise-grade security, AlphaSense helps teams extract critical insights, uncover market-moving trends, and automate complex workflows with high-quality outputs. With AI solutions like Generative Search, Generative Grid, and Deep Research, AlphaSense delivers the clarity and depth professionals need to navigate complexity and obtain accurate, real-time information quickly. For more information, visit <span><a href="http://www.alpha-sense.com" target="_blank">www.alpha-sense.com</a></span>. Come join us.</span></p></div><p><strong>Location: </strong>New York City preferred, also open to Boston or Chicago </p> <p><strong>Reports to:</strong> Director, Account Management</p> <p><strong>About the Role:</strong></p> <p>We are looking for a high-impact Account Director to lead and expand our most critical relationships within the Financial Services sector. You are responsible for the long-term vision and commercial health of a concentrated book of Enterprise accounts.  In this role, you won’t just manage accounts; you will be the lead architect for AlphaSense’s growth within the world’s most sophisticated investment banks, asset managers, and hedge funds.</p> <p>You will manage a portfolio of Strategic Financial Accounts, working closely with end users and decision makers, including C-suite executives, key decision makers and end users, who rely on AlphaSense to gain a competitive edge in the markets.</p> <p>Success in this role is fundamentally measured by your ability to protect and expand revenue; as such, you will carry specific targets and quotas tied to Gross Dollar Retention (GDR) and Net Dollar Retention (NDR) to accelerate growth. While retention and growth remain core metrics, the impact of an Account Director extends well beyond traditional KPIs. By deeply understanding client needs and workflows, Account Directors bring high-value insight back to product, marketing, and sales teams to shape strategy, messaging, and execution across the business.</p> <p><strong>Who You Are:</strong></p> <ul> <li><strong>Strategic Partner</strong>: You don't just build rapport; you map and navigate complex power structures within global organizations. You have a proven track record of converting users into champions and moving fluidly between users and the C-Suite to align with their top-level business mandates.You are a master of internal navigation. You don’t work in a vacuum; instead, you strategically deploy company resources and subject matter experts to deliver maximum value to your clients.</li> <li><strong>A subject matter expert:</strong> You excel at what you do and know how to succeed within your role -- this includes both internal and external relationship management as well as strong business acumen and commitment to effective processes and tactics.</li> <li><strong>Energetic and Creative: </strong>You possess a natural intellectual curiosity with the ability to learn and adapt quickly. You are able to pivot seamlessly between deep-dive technical discussions with functional leads and high-level strategic consultations with C-suite executives, tailoring your value proposition to meet the unique priorities of every stakeholder.</li> <li><strong>You understand our business: </strong>We are a rapidly growing SaaS company and are incredibly passionate about our product. We are looking for individuals who understand best practices for client engagement within a SaaS environment. You look beyond the current seat count. You understand the "Land and Expand" lifecycle within a SaaS ecosystem and can identify high-value integration points—such as API usage or enterprise-wide deployments—that transform our software from a line-item expense into a mission-critical utility<strong>.</strong></li> <li><strong>Committed to delivering results: </strong>You set the example for grit, work ethic, initiative, enthusiasm and commitment amongst your peers. You possess an owner’s mindset, taking full accountability for the health and expansion of your portfolio. </li> <li><strong>A strong communicator: </strong>You’ll regularly be engaged with day-to-day users to C-level executives and that requires exceptional oral, written and presentation skills. You are equally comfortable leading formal business reviews with executive stakeholders as you are providing streamlined, high-level updates that drive strategic alignment across an organization.</li> </ul> <p><strong>What You’ll Do:</strong> </p> <ul> <li>Accurately forecast and deliver on retention and aggressive expansion targets to maximize Gross Revenue Retention (GRR) and Net Revenue Retention (NRR).</li> <li>Increase and drive adoption of AlphaSense solutions into other business units of existing clients to uncover new opportunities, exceeding monthly, quarterly and annual revenue goals</li> <li>Identify revenue at risk in order to best position the company to prevent churn</li&gt