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Manager, Solutions Architect (Deployment)

axon · Seattle, Washington, United States · Texas-Remote, United States
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<div class="content-intro"><h4><strong>Join Axon and be a Force for Good.</strong></h4> <p>At Axon, we’re on a mission to Protect Life. We’re explorers, pursuing society’s most critical safety and justice issues with our ecosystem of devices and cloud software. Like our products, we work better together. We connect with candor and care, seeking out diverse perspectives from our customers, communities and each other.<br><br>Life at Axon is fast-paced, challenging and meaningful. Here, you’ll take ownership and drive real change. Constantly grow as you work hard for a mission that matters at a company where you matter.</p></div><p></p> <h2><strong>Your Impact</strong></h2> <p>As a <strong>Manager, Solutions Architects</strong>, you’ll lead a team focused on delivering technical excellence in solution architecture across Axon’s Real-Time Operations (RTO) offerings. Partnering closely with the Sr. Manager and cross-functional teams, you'll implement and scale high-quality solution design processes while providing strategic support for mission-critical, customer-facing engagements.<br><br>You will spend approximately <strong>80% of your time leading</strong> the team and managing project delivery across your group, and <strong>20% supporting complex or unique client engagements</strong> with technical depth, particularly in emerging or highly integrated deployments.</p> <h3><strong>What You’ll Do</strong></h3> <p> </p> <p><strong>Location: </strong>Hybrid - Must report into one of our Hub locations listed below<br>(Scottsdale AZ, Seattle WA, Boston MA, Atlanta GA)<br><strong>Reports to: </strong>Senior Director, RTO<br><strong>Direct Reports:</strong> 6-10 Solutions Architects</p> <p> </p> <ul> <li>Lead and develop a team of Solutions Architects focused on law enforcement, campus, and corrections customers.</li> <li>Provide technical and project guidance to team members and ensure consistent quality and productivity in solution delivery.</li> <li>Coach and mentor team members, fostering a culture of innovation, learning, and accountability.</li> <li>Analyze and review IT system architectures to scope and recommend technical solutions.</li> <li>Partner with customers and internal stakeholders (sales, account management, product, engineering) to ensure successful project implementation and integration.</li> <li>Participate in hiring and onboarding of new Solutions Architects.</li> <li>Ensure timely and effective project execution aligned with Axon’s solution architecture standards.</li> <li>Maintain responsibility for team performance, resource allocation, and stakeholder satisfaction.</li> <li>Champion continuous process improvement in architecture, customer delivery, and team operations.</li> </ul> <h3><strong>What You Bring</strong></h3> <ul> <li>Bachelor’s degree or equivalent experience.</li> <li>4–6 years of experience in solution architecture or related technical leadership roles.</li> <li>1–3 years of direct supervisory or team leadership experience.</li> <li>Expertise in solution architecture frameworks, cloud technologies, and systems integration.</li> <li>Effective communication skills across technical and non-technical audiences, including clients.</li> <li>Experience in project management and business process analysis.</li> <li>Basic understanding of integration coding methodologies.</li> <li>Experience in the public safety sector preferred (e.g., RMS/CAD implementations).</li> <li>Must pass a Criminal Justice Information Services (CJIS) background check and maintain CJIS clearance</li> </ul> <h3><strong>Benefits that Benefit You</strong></h3> <ul> <li>Competitive salary and 401k with employer match</li> <li>Discretionary paid time off</li> <li>Paid parental leave for all</li> <li>Medical, Dental, Vision plans</li> <li>Fitness Programs</li> <li>Emotional & Mental Wellness support</li> <li>Learning & Development programs</li> <li>Employee Resource Groups (ERGs)</li> <li>And yes, we have snacks in our offices</li> </ul> <p><em>Benefits listed herein may vary depending on the nature of your employment and the location where you work.</em></p> <p> </p> <p></p><div class="content-pay-transparency"><div class="pay-input"><div class="description"><p>Axon is a total compensation company, meaning compensation is made up of base pay, bonus, and stock awards. The actual base pay is dependent upon many factors, such as: level, function, training, transferable skills, work experience, business needs, geographic market, and often a combination of all these factors. Our benefits offer an array of options to help support you physically, financially and emotionally through the big milestones and in your everyday life. To see more details on our benefits offerings please visit <a href="https://www.axon.com/careers" target="_blank">https://www.axon.com/careers</a>.</p></div><div class="title">Base Pay Range</div><div class="pay-range"><span>$144,555</span><span class="divider">—</span><span>$231,288 USD</span></div></div></div><div class="content-conclusion"><p>Don’t meet every single requirement? That's ok. At Axon, we Aim Far. W

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