<div class="content-intro"><div class="p-rich_text_section">Bloomreach is building the world’s premier <strong data-stringify-type="bold">agentic platform for personalization</strong>.We’re revolutionizing how businesses connect with their customers, building and deploying AI agents to personalize the <strong data-stringify-type="bold"><em data-stringify-type="italic">entire</em></strong> customer journey.</div> <ul class="p-rich_text_list p-rich_text_list__bullet p-rich_text_list--nested" data-stringify-type="unordered-list" data-list-tree="true" data-indent="0" data-border="0"> <li data-stringify-indent="0" data-stringify-border="0">We're taking <strong data-stringify-type="bold">autonomous search</strong> mainstream, making product discovery more intuitive and conversational for customers, and more profitable for businesses.</li> <li data-stringify-indent="0" data-stringify-border="0">We’re making <strong data-stringify-type="bold">conversational shopping</strong> a reality, connecting every shopper with tailored guidance and product expertise — available on demand, at every touchpoint in their journey.</li> <li data-stringify-indent="0" data-stringify-border="0">We're designing the future of <strong data-stringify-type="bold">autonomous marketing</strong>, taking the work out of workflows, and reclaiming the creative, strategic, and customer-first work marketers were always meant to do.</li> </ul> <div class="p-rich_text_section">And we're building all of that on the intelligence of a single AI engine — <strong data-stringify-type="bold">Loomi </strong>— so that personalization isn't only autonomous…it's also consistent.From retail to financial services, hospitality to gaming, businesses use Bloomreach to drive higher growth and lasting loyalty. We power personalization for more than 1,400 global brands, including American Eagle, Sonepar, and Pandora.</div></div><h3>About the Role:</h3> <p>Bloomreach's partner ecosystem is a growing part of how our customers get to value. As more implementations are delivered in partnership with systems integrators and agencies, we are scaling our Professional Services team and the <strong>Senior Technical Consultant, Partners </strong>is central to that growth.<br><br>In this role, you are the technical expert our partners rely on. You'll enable partner teams on Bloomreach delivery methodology, consult with them on live implementations, and stay engaged after go-live to help them resolve technical challenges and build lasting capability. You'll run enablement workshops, advise on project milestones, surface risks early, and keep internal stakeholders informed on how partner-delivered work is progressing.<br><br>This is a hands-on, consultative role for someone who enjoys teaching as much as building — equally comfortable in a technical working session with a partner's engineering team and in a status conversation with delivery leadership. Success looks like partners who can deliver Bloomreach implementations confidently and independently, and customers who realize value from their investment no matter who is delivering the work.</p> <h3><strong>What you'll do:</strong></h3> <ul> <li> <p><strong>Enable partners on delivery</strong></p> <ul> <li>Enable partner teams on Bloomreach delivery processes, tools, and methodologies</li> <li>Design and deliver technical enablement workshops, from planning through facilitation</li> <li>Partner with our education and academy teams to build structured learning paths for partner practitioners</li> <li>Develop the materials, guides, and reference assets partners use throughout delivery</li> </ul> <p><strong>Consult on partner-led implementations</strong></p> <ul> <li>Provide technical consulting to partners on active implementations, and business consulting where it accelerates the outcome</li> <li>Meet with partners throughout delivery to review progress, unblock issues, and maintain momentum</li> <li>Advise on project milestones, identify delivery risk early, and escalate when intervention is needed</li> <li>Drive successful project outcomes for both Bloomreach customers and our partners</li> </ul> <p><strong>Support partners beyond go-live</strong></p> <ul> <li>Serve as a technical resource for partners in the post-implementation phase, helping them resolve issues and sustain healthy deployments</li> <li>Design and improve the processes that support partners through delivery and into ongoing operation</li> </ul> <p><strong>Be the technical expert</strong></p> <ul> <li>Develop deep expertise across Bloomreach delivery methodology, tooling, and solution architecture</li> <li>Bring expert perspective on new product capabilities and releases to partner conversations</li> <li>Engage our product teams where partner needs warrant it, and represent those needs internally</li> </ul> <p><strong>Improve how we work</strong></p> <ul> <li>Report on delivery progress and partner engagement to internal teams and leadership</li> <li>Gather partner feedback and continuously improve our enablement and delivery processes</li> </ul> </li> </ul> <h3><strong>What you'll bring:</strong></h3> <ul> <li>5+ years of experience in service delivery, with strong leadership, organization, communication, and consulting skills</li> <