<p>We are looking to hire a Senior Manager, FP&A to be a strategic business partner with our Sales and Marketing organization. This individual will be responsible for partnering cross-functionally with senior management to build annual budgets, manage forecasts, and provide decision support through financial analyses to ensure optimal returns on strategic investments. This is a key position providing guidance on financial and operational matters across the entire organization.</p> <p><strong>Duties and Responsibilities:</strong></p> <ul> <li>Serve as the strategic finance partner to Sales and Marketing leadership (CRO, CMO, and their teams), influencing go-to-market strategy, investment priorities, and resource allocation</li> <li>Own the GTM portion of the annual operating plan, quarterly reforecasts, and long-range plan, including bookings, pipeline, quota capacity, headcount, and Sales & Marketing operating expenses</li> <li>Lead capacity and productivity planning with Sales Operations: rep hiring plans, ramp assumptions, quota setting, territory coverage, and attainment</li> <li>Partner with Marketing to model and optimize demand-gen spend, pipeline contribution, funnel conversion, and channel ROI</li> <li>Own reporting and analysis of key GTM and SaaS unit economics, including ARR, net new ARR, net and gross revenue retention, churn, CAC, CAC payback, LTV:CAC, and S&M efficiency (magic number)</li> <li>Lead monthly and quarterly close for S&M: budget-vs-actual and forecast-vs-actual variance analysis, holding leaders to their budgets and explaining what drove performance</li> <li>Prepare and present Sales & Marketing performance updates, business reviews, and recommendations to the executive team, and contribute GTM content to board materials</li> <li>Build business cases and scenario models for major GTM decisions, such as new segments or geographies, pricing and packaging, partner/channel programs, and large marketing investments</li> <li>Partner with Sales Ops, Accounting, and HR/Total Rewards on sales compensation plan design, cost modeling, and commission expense forecasting</li> <li>Build, lead, and develop a team of FP&A analysts, setting priorities, coaching for growth, and raising the bar for analytical quality</li> <li>Drive scalable GTM planning and reporting by improving processes, systems, and data integration across CRM (e.g., Salesforce), planning tools, and BI dashboards</li> </ul> <p> </p> <p><strong>Qualifications:</strong></p> <ul> <li>8+ years of relevant finance experience preferred; SaaS experience strongly preferred</li> <li>3+ years of experience supporting Marketing organizations and budgets</li> <li>Experience building out models to evaluate Marketing program spend ROI and pipeline generation efficiency</li> <li>Knowledge of Sales/Marketing and applicable key metrics – ARR, MRR, pipeline, conversion/win rates, CAC, LTV</li> <li>Strong financial and operational planning skills</li> <li>Experience partnering with Senior Leadership and ability to influence at all levels of an organization </li> <li>Excellent communication skills (written and verbal) with experience developing and delivering presentations</li> <li>Expertise in building Excel-based financial models, with an emphasis on aggregating and analyzing data to provide actionable insights</li> <li>Ability to multi-task effectively, working in team environments or independently</li> <li>Experience with headcount reconciliation and month-end budget/forecast vs actuals reconciliation </li> <li>Four-year university degree in Finance, Economics, Accounting, or related field required</li> <li>Experience with financial systems: Adaptive, NetSuite, Zuora, Coupa, Salesforce</li> </ul> <p><strong>Pay Range (Base Pay)</strong>: $150,000 - 200,000</p> <p><strong>Other Types of Pay</strong>: Based on level and role the employee may be eligible for long term incentives in the form of equity and short term incentives of either bonus or commission. </p> <p><strong>Health Insurance</strong>: Medical, Dental, Vision, Life and Disability Insurance, Employee Assistance Program (EAP).</p> <p><strong>Retirement Benefits</strong>: 401(k) plan</p> <p><strong>Paid Time Off</strong>: Talkdesk offers an uncapped paid time off program for exempt employees and an accrual-based program for non-exempt employees; both are subject to manager approval and consistent with business needs.</p> <p><strong>Paid Holidays</strong>: Talkdesk offers 14 paid holidays each year. </p> <p><strong>Paid Sick Leave</strong>: Exempt employees have uncapped paid time off and non-exempt sick leave follows accrual standards; both are subject to manager approval and consistent with business needs.</p> <p><strong>Method of Application</strong>: Apply online.</p> <p><strong>Application Window</strong>: The application window is expected to close at least 5 days from the posting date. The application was posted on 10/05/2026</p> <p>Benefits and perks listed above may vary based on the nature of your employment with Talkdesk.</p> <p>All questions or concerns about this posting should be directed to the Talent team at <a href="mailto:People.Support@talkdesk.com">Talent@talkdesk.com</a>.</p><div class="content-conclusion"><p><span style="font-size: 10pt