<div class="content-intro"><p>At Trustpilot, we're on an incredible journey. We're a profitable, high-growth FTSE-250 company with a big vision: to become the universal symbol of trust. We run the world's largest open customer review platform, and while we've come a long way, there's still so much exciting work to do. Come join us at the heart of trust!</p></div><p><span style="font-size: 10pt;">As a Solutions Engineer, you are a commercially minded technical specialist working as a strategic co-pilot alongside New Business Account Executives and Account Managers, with a primary focus on Mid-Market companies. Your primary mission is to drive revenue growth, accelerate deal velocity, and ensure technical win rates across active sales opportunities. You bridge the gap between complex technical capabilities and strategic business outcomes, translating Trustpilot's value proposition into compelling commercial solutions that instill technical confidence and convert prospects into long-term customers. </span></p> <p><span style="font-size: 10pt;"><strong>What you'll be doing:</strong></span></p> <ul> <li style="font-size: 10pt;"><span style="font-size: 10pt;">Commercial Discovery & Strategy: Partner closely with Account Executives to uncover high-value business challenges, identify key technical decision-makers, and map customer requirements to clear commercial outcomes. </span></li> <li style="font-size: 10pt;"><span style="font-size: 10pt;">Value-Driven Demonstrations: Deliver tailored, highly engaging product demonstrations that highlight ROI, competitive differentiation, and business impact to align with client commercial goals. </span></li> <li style="font-size: 10pt;"><span style="font-size: 10pt;">Solution Architecture & Revenue Generation: Design and present scalable solution architectures that solve key business pain points, drive expansion, and maximize Annual Contract Value (ACV). </span></li> <li style="font-size: 10pt;"><span style="font-size: 10pt;">Proof-of-Concept & Trial Management: Lead focused pilot programs and evaluation trials to validate functional fit, remove technical objections, and secure technical wins efficiently. </span></li> <li style="font-size: 10pt;"><span style="font-size: 10pt;">Sales Cycle Execution & Deal Enablement: Act as a trusted technical advisor throughout the sales process, actively removing technical friction and unblocking deals to accelerate closure. </span></li> <li style="font-size: 10pt;"><span style="font-size: 10pt;">Cross-Functional Collaboration: Work closely with Product, Engineering, and Implementation teams to ensure solution integrity and smooth handover.</span></li> <li style="font-size: 10pt;"><span style="font-size: 10pt;">Documentation & Knowledge Transfer: Maintain accurate documentation for proposed solutions and integration requirements.</span></li> <li style="font-size: 10pt;"><span style="font-size: 10pt;">Feedback Loop: Capture recurring customer feedback and insights to inform product.</span></li> </ul> <p><span style="font-size: 10pt;"><strong>Who you are:</strong></span></p> <ul> <li style="font-size: 10pt;"><span style="font-size: 10pt;">Foundational knowledge or background in pre-sales, technical support, or customer facing technical roles, with a strong interest in SaaS environments</span></li> <li style="font-size: 10pt;"><span style="font-size: 10pt;">Solid commercial awareness and ability to connect technical features to business value and customer goals</span></li> <li style="font-size: 10pt;"><span style="font-size: 10pt;">Working knowledge of web technologies (APIs, JavaScript, SaaS integration) and aptitude for explaining technical concepts clearly to non-technical audiences</span></li> <li style="font-size: 10pt;"><span style="font-size: 10pt;">Eagerness to learn sales cycles and partner effectively with Account Executives in supporting active deal opportunities </span></li> <li style="font-size: 10pt;"><span style="font-size: 10pt;">Strong teamwork skills and adaptability to work effectively in a fast-paced environment alongside Sales and Customer Success colleagues</span></li> </ul> <p><span style="font-size: 10pt;"><strong>What's in it for you?</strong></span></p> <ul> <li style="font-size: 10pt;"><span style="font-size: 10pt;">A competitive base salary of $80,000-$93,000 gross per year, plus a competitive commission structure. The base salary range stated doesn't include any variable pay such as bonuses or commission or other benefits.</span></li> <li style="font-size: 10pt;"><span style="font-size: 10pt;">Ability to work with the top account executives at Trustpilot and learn from them.</span></li> <li style="font-size: 10pt;"><span style="font-size: 10pt;">20 vacation days + 2 personal days +10 paid holidays per year.</span></li> <li style="font-size: 10pt;"><span style="font-size: 10pt;">2 (paid) volunteering days a year to spend your time giving back to the causes that matter to you and your community.</span></li> <li style="font-size: 10pt;"><span style="font-size: 10pt;">Rich learning and development opportunities supported through the Trustpilot Academy, LinkedIn Learning and Blinkist.</span></li> <li style="font-size: 10pt;"><span style="font-size: 10pt;">Full health insurance.</span></li> <