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Engagement Manager

typeface · Typeface - Remote
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<div class="content-intro"><p><strong><span data-contrast="none"><span data-ccp-parastyle="paragraph" data-ccp-parastyle-defn="{"ObjectId":"aaed607e-c2a3-5841-9fb4-41037bfa0faf|1","ClassId":1073872969,"Properties":[201342446,"1",201342447,"5",201342448,"1",201342449,"1",469777841,"Times New Roman",469777842,"Times New Roman",469777843,"Times New Roman",469777844,"Times New Roman",201341986,"1",469769226,"Times New Roman",268442635,"24",469775450,"paragraph",201340122,"2",134233614,"true",469778129,"paragraph",335572020,"1",335559740,"240",201341983,"0",134233118,"true",134233117,"true",469778324,"Normal"]}">About</span><span data-ccp-parastyle="paragraph"> Typeface<br></span></span></strong><span data-contrast="auto">We he</span><span data-contrast="none">lp the world’s biggest brands move from brief to fully personalized campaigns — in days, not months.</span><span data-ccp-props="{"134233117":false,"134233118":false,"201341983":0,"335551550":1,"335551620":1,"335559685":0,"335559737":0,"335559738":0,"335559739":160,"335559740":278}"> </span></p> <p><span data-contrast="none">Founded by Abhay Parasnis and backed by Microsoft, GV, Salesforce, Lightspeed, Madrona and Menlo, we’re building category-defining technology at the intersection of creativity and AI with real impact. Join us to help shape the future of enterprise marketing.</span><span data-ccp-props="{"134233117":true,"134233118":true,"201341983":0,"335559739":160,"335559740":240}"> </span></p></div><p><strong><span data-contrast="none">What You’ll Do</span></strong> <span data-ccp-props="{"134233117":true,"134233118":true,"201341983":0,"335551550":1,"335551620":1,"335559685":0,"335559737":0,"335559740":240}"> </span></p> <p><span data-contrast="none">As an Engagement Manager, you will partner closely with senior marketing and creative leaders to design and execute AI-driven content strategies that accelerate production, strengthen brand governance, and elevate campaign performance. In this role, you will guide clients through discovery workshops, define high-impact use cases, and oversee end-to-end solution deployment—from requirements gathering to platform configuration and integration.</span><span data-ccp-props="{"134233117":true,"134233118":true,"201341983":0,"335551550":1,"335551620":1,"335559685":0,"335559737":0,"335559740":240}"> </span></p> <p><strong><span data-contrast="none">How You’ll Make Impact </span></strong><span data-ccp-props="{"134233117":true,"134233118":true,"201341983":0,"335551550":1,"335551620":1,"335559685":0,"335559737":0,"335559740":240}"> </span></p> <ul> <li>Lead enterprise-wide transformation programs that use Typeface’s generative AI platform to modernize marketing and creative operations.</li> <li>Serve as a trusted advisor to CMOs, creative leaders, and brand teams, connecting AI-powered solutions to their strategic priorities.</li> <li>Build executive trust through clear communication, strong governance, and proactive risk management.</li> <li>Develop GenAI and digital content transformation strategies aligned with each customer’s business goals.</li> <li>Lead discovery workshops and develop actionable roadmaps for high-impact use cases across email, advertising, social media, SEO, and video.</li> <li>Partner with engineers and solution architects to translate business needs into technical requirements and scalable solutions.</li> <li>Guide solution design, configuration, and deployment, including Brand Hub setup, agent customization, and integrations with platforms such as Google Workspace, Salesforce, Adobe Experience Cloud, and Campaign Manager 360.</li> <li>Drive adoption through enablement, change management, and best-practice guidance.</li> <li>Define success metrics tied to adoption, content velocity, brand consistency, cost efficiency, and campaign performance.</li> <li>Represent the voice of the customer by translating field insights into product requirements and roadmap recommendations.</li> <li>Create reusable implementation playbooks, templates, and best practices that help customers scale their success.</li> </ul> <p><strong><span data-contrast="none">What You’ll Bring</span></strong><span data-ccp-props="{"134233117":true,"134233118":true,"201341983":0,"335559740":240}"> </span></p> <ul> <li><span data-contrast="auto">7+ years in business consulting, digital strategy, enterprise software, AI/ML implementations, or marketing technology</span><span data-ccp-props="{"201341983":0,"335559739":0,"335559740":240}"> </span></li> <li><span data-ccp-props="{"201341983":0,"335559739":0,"335559740":240}">Bachelor's degree in business or a related field</span></li> <li><span data-contrast="auto">Deep understanding of marketing operations, creative workflows, and content supply chain challenges</span><span data-ccp-props="{"201341983":0,"335559739":0,"335559740":240}"> </span></li> <li>Exceptional C-level stakeholder management skills</li> <li><span data-contrast="auto">Passion for AI and practical understanding of generative AI capabilities, limitations, and enterprise requirements</span><span data-ccp-props="{"201341983":0,"335559739":0,"335559740":240}"> </span></li> <li><span data-contrast="auto">Working knowledge of SaaS architectures, APIs, and modern software delivery mo

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