<div class="content-intro"><p>Datavant is the data collaboration platform trusted for healthcare. Guided by our mission to make the world’s health data secure, accessible and actionable, we provide critical data solutions for organizations across the healthcare ecosystem - including providers, health plans, researchers, and life sciences companies. From fulfilling a single patient’s request for their medical records to powering the AI revolution in healthcare, Datavanters are building the future of how data is connected and used to improve health. <br><br>By joining Datavant today, you’re stepping onto a driven and highly collaborative team that is passionate about creating transformative change in healthcare.</p></div><p>This is an entry level position responsible for processing all release of information (ROI), specifically medical record requests, in a timely and efficient manner ensuring accuracy and providing customers with the highest quality product and customer service. Associates must at all times safeguard and protect the patient’s right to privacy by ensuring that only authorized individuals have access to the patient’s medical information and that all releases of information are in compliance with the request, authorization, company policy and HIPAA regulations.</p> <p style="font-family: Helvetica, Arial, sans-serif; font-style: normal; font-weight: 400; color: rgb(0, 0, 0); margin: 0px !important; padding: 0px !important;"> </p> <p style="font-family: Helvetica, Arial, sans-serif; font-style: normal; font-weight: 400; color: rgb(0, 0, 0); margin: 0px !important; padding: 0px !important;"><span style="color: #000000; background-color: transparent;"><strong>Position Highlights: </strong></span></p> <ul style="font-family: Helvetica, Arial, sans-serif; font-style: normal; font-weight: 400; color: rgb(0, 0, 0);"> <li style="font-family: Helvetica, Arial, sans-serif; font-style: normal; font-weight: 400; color: rgb(0, 0, 0);"><span style="color: #000000; background-color: transparent;">Full-Time: Monday-Friday 8:00-4:30pm EST </span></li> <li style="font-family: Helvetica, Arial, sans-serif; font-style: normal; font-weight: 400; color: rgb(0, 0, 0);"><span style="color: #000000; background-color: transparent;">Location: This role will be performed at one location Smithfield, NC 27577</span></li> <li style="font-family: Helvetica, Arial, sans-serif; font-style: normal; font-weight: 400; color: rgb(0, 0, 0);"><span style="color: #000000; background-color: transparent;">Processing medical records along with by taking calls from patients, insurance companies, and attorneys to provide medical records status</span></li> <li style="font-family: Helvetica, Arial, sans-serif; font-style: normal; font-weight: 400; color: rgb(0, 0, 0);"><span style="color: #000000; background-color: transparent;">Documenting information on multiple platforms using two computer monitors.</span></li> <li style="font-family: Helvetica, Arial, sans-serif; font-style: normal; font-weight: 400; color: rgb(0, 0, 0);"><span style="color: #000000; background-color: transparent;">Preferred Customer Service and Data Entry and Release of Information experience</span></li> <li style="font-family: Helvetica, Arial, sans-serif; font-style: normal; font-weight: 400; color: rgb(0, 0, 0);"><span style="color: #000000; background-color: transparent;">Full Benefits: PTO, Health, Vision, and Dental Insurance and 401k Savings Plan with matching contributions & Tuition Reimbursement </span></li> </ul> <p style="font-family: Helvetica, Arial, sans-serif; font-style: normal; font-weight: 400; color: rgb(0, 0, 0); margin: 0px !important; padding: 0px !important;"><span style="color: #222222; background-color: #ffffff;"><strong>You will:</strong></span></p> <ul style="font-family: Helvetica, Arial, sans-serif; font-style: normal; font-weight: 400; color: rgb(0, 0, 0);"> <li style="font-family: Helvetica, Arial, sans-serif; font-style: normal; font-weight: 400; color: rgb(0, 0, 0);"><span style="color: #222222; background-color: transparent;">Receive and process requests for patient health information in accordance with Company and Facility policies and procedures.</span></li> <li style="font-family: Helvetica, Arial, sans-serif; font-style: normal; font-weight: 400; color: rgb(0, 0, 0);"><span style="color: #222222; background-color: transparent;">Maintain confidentiality and security with all privileged information.</span></li> <li style="font-family: Helvetica, Arial, sans-serif; font-style: normal; font-weight: 400; color: rgb(0, 0, 0);"><span style="color: #222222; background-color: transparent;">Maintain working knowledge of Company and facility software.</span></li> <li style="font-family: Helvetica, Arial, sans-serif; font-style: normal; font-weight: 400; color: rgb(0, 0, 0);"><span style="color: #222222; background-color: transparent;">Adhere to the Company's and Customer facilities Code of Conduct and policies.</span></li> <li style="font-family: Helvetica, Arial, sans-serif; font-style: normal; font-weight: 400; color: rgb(0, 0, 0);"><span style="color: #222222; background-color: transparent;">Inform manager of work, site difficulties, and/or fluctuating volumes.</span></li> <li style="font-family: Helvetica, Arial, sans-serif; font-style: normal; font-weight: 400; color: rgb(0, 0, 0);"><span style="color: #222222; background-color: transparent;">Assist with additional work duties or responsibilities as evident or required.</span></li>