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Staff Product Designer (Contract)

flex · Remote - Global · New York, NY · USA
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<div class="content-intro"><p>Flex is a growth-stage, NYC headquartered FinTech company that is building the payment layer for life's financial obligations, giving households one place to see, split, and pay their bills around how they live and get paid. By offering greater choice over how and when payments are made and allowing eligible on time payments to help build a positive credit history, Flex puts households back in control of their cash flow.</p> <p>That work brings together people with different perspectives who challenge the status quo and take ownership of solving difficult problems. For you, that means doing the best work of your career next to people who make you better, and together bringing ideas to life that make a real impact for the people we serve.</p></div><div> <h2><span style="font-size: 12pt; font-family: helvetica, arial, sans-serif;">About the Role</span></h2> <p><span style="font-size: 12pt; font-family: helvetica, arial, sans-serif;">We are seeking an experienced and visionary Staff Product Designer to serve as Flex's highest-caliber individual design contributor. In this role, you will set the bar for craft and quality across our entire product portfolio - not by managing designers, but by doing the work at a level others aspire to. You will drive design vision and strategy for the most complex, highest-impact initiatives at Flex, shaping how we build for our users and how the design function operates.</span></p> <p><span style="font-size: 12pt; font-family: helvetica, arial, sans-serif;"><strong>Vision and Strategy</strong></span></p> <ul> <li style="font-size: 12pt; font-family: helvetica, arial, sans-serif;"><span style="font-size: 12pt; font-family: helvetica, arial, sans-serif;">Define and articulate design vision for Flex's most critical and complex product initiatives, ensuring work aligns with business goals and resonates deeply with our users</span></li> <li style="font-size: 12pt; font-family: helvetica, arial, sans-serif;"><span style="font-size: 12pt; font-family: helvetica, arial, sans-serif;">Establish a north star for the consumer experience and drive cross-functional alignment around it</span></li> <li style="font-size: 12pt; font-family: helvetica, arial, sans-serif;"><span style="font-size: 12pt; font-family: helvetica, arial, sans-serif;">Influence product strategy and roadmap directly through the quality and clarity of your design work and perspective</span></li> <li style="font-size: 12pt; font-family: helvetica, arial, sans-serif;"><span style="font-size: 12pt; font-family: helvetica, arial, sans-serif;">Stay close to how the design industry and UX trends are evolving and bring those insights into Flex</span></li> </ul> <p><span style="font-size: 12pt; font-family: helvetica, arial, sans-serif;"><strong>Quality and Craft</strong></span></p> <ul> <li style="font-size: 12pt; font-family: helvetica, arial, sans-serif;"><span style="font-size: 12pt; font-family: helvetica, arial, sans-serif;">Own the design process end-to-end on flagship initiatives, from research and ideation through refinement, prototyping, and final execution</span></li> <li style="font-size: 12pt; font-family: helvetica, arial, sans-serif;"><span style="font-size: 12pt; font-family: helvetica, arial, sans-serif;">Hold a high bar for craft across everything you touch, from individual interaction patterns to our design system</span></li> <li style="font-size: 12pt; font-family: helvetica, arial, sans-serif;"><span style="font-size: 12pt; font-family: helvetica, arial, sans-serif;">Build detailed prototypes that illuminate the future of the product and help teams make better decisions</span></li> <li style="font-size: 12pt; font-family: helvetica, arial, sans-serif;"><span style="font-size: 12pt; font-family: helvetica, arial, sans-serif;">Use AI across the design lifecycle for, rapid exploration, prototyping, and front-end workflows, and model how the team can do the same</span></li> </ul> <p><span style="font-size: 12pt; font-family: helvetica, arial, sans-serif;"><strong>Influence and Collaboration</strong></span></p> <ul> <li style="font-size: 12pt; font-family: helvetica, arial, sans-serif;"><span style="font-size: 12pt; font-family: helvetica, arial, sans-serif;">Partner with design leadership, product, and engineering to shape the direction of complex, cross-cutting product areas</span></li> <li style="font-size: 12pt; font-family: helvetica, arial, sans-serif;"><span style="font-size: 12pt; font-family: helvetica, arial, sans-serif;">Collaborate with other designers to ensure alignment and consistency across the consumer experience</span></li> <li style="font-size: 12pt; font-family: helvetica, arial, sans-serif;"><span style="font-size: 12pt; font-family: helvetica, arial, sans-serif;">Advocate for design thinking and user-centered principles across the company at every level, up to and including executive leadership</span></li> </ul> <p><span style="font-size: 12pt; font-family: helvetica, arial, sans-serif;"><strong>Standards and Mentorship</strong></span></p> <ul> <li style="font-size: 12pt; font-family: helvetica, arial, sans-serif;"><span style="font-size: 12pt; font-family: helvetica, arial, sans-serif;">Establish and evolve design standards, processes, and patterns that raise the quality floor for the entire organization</span></li> <li style="font-size: 12pt; font-family: helvetica, arial, sans-serif;"

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