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Product Manager, Multiple Levels

carvana · Tempe, AZ · Tempe, Arizona, United States
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<p><strong>About Carvana</strong></p> <p style="text-align: center;"><em>“We believe CVNA is in the early stages of becoming the next U.S. retail category killer.” </em></p> <p style="text-align: center;"><em>– Stephens Investment Bank, Analyst Report, Sept. 2024</em></p> <p style="text-align: center;"><em>“Growing a capital and labor intensive, industrial type asset at a 40% clip is unchartered territory…”</em></p> <p style="text-align: center;"><em>– JP Morgan Chase, Analyst Report, Jan 2026</em></p> <p>Building leading-edge technology has been at the core of Carvana's strategy since our founding, driving us to become the 3rd fastest company in history to organically reach the Fortune 500, following only Amazon and Google. Today, we remain founder-led and as ambitious as ever. In 2024, we emerged as <strong>both</strong> the fastest-growing and most profitable automotive retailer in the US, thanks to our deep vertical integration across retail, lending, vehicle transportation, wholesale auctions, and more.</p> <p>Our technology teams build:</p> <ul> <li>End-to-end ecommerce for buying and selling cars, including everything you see on Carvana.com and in our mobile apps.</li> <li>AI-driven customer support across chat, email, SMS, and voice, as well as a proprietary CRM platform built for efficiency and quality at scale.</li> <li>360° vehicle photography and interactive merchandising using cutting-edge computer vision and AI.</li> <li>The most sophisticated self-service automotive lending platform in the world; a full fintech stack.</li> <li>Systems and tools behind a nationwide logistics network that has delivered and picked up over 3 million cars via our fully owned and operated fleet, reaching 90% of US driveways.</li> <li>Enterprise-grade systems for operating the largest vehicle reconditioning facilities in the US, with workflow automation covering everything mechanical, electrical, and cosmetic.</li> <li>Early adoption and customization of AI tools to optimize developer efficiency and experience.</li> </ul> <p>And much, much more…</p> <p><strong>About the teams and positions</strong></p> <p>Our Product team is at the center of that growth, and we are hiring. We are an AI-first technology organization that moves fast, operates with high ownership, and builds things that matter at scale. If you want to grow not just as a Product Manager but as a leader and business-builder, Carvana is the place for you.</p> <p>We are hiring Product Managers across several teams in Los Angeles (Playa Vista) and Phoenix, spanning associate, mid-senior, and leadership roles. While each team has its own focus area, we look for the same foundational qualities across all of them: strong product instincts, a data-driven mindset, an AI-first approach to work, and the drive to own outcomes end to end.</p> <p><strong>The Teams</strong></p> <p>Depending on your background and interests, you may be considered for one or more of the following teams:</p> <ul> <li><span style="text-decoration: underline;">Inventory</span>: This team supports our network of more than 150 Inspection Centers (ICs). Its scope spans reconditioning workflow and throughput, labor forecasting and utilization, vehicle quality standards, and parts management and spend. You'll work closely with IC General Managers and their operations teams to define and solve problems that affect the entire reconditioning network. These are hands-on, floor-facing product roles: you'll spend meaningful time inside Inspection Centers, watching lines run, talking to technicians and shop leadership, and using what you learn to shape the software and processes that support them.</li> <li><span style="text-decoration: underline;">Transactions, Ancillary Products, and Finance</span>: This team focuses on our site experience and drives conversion through our checkout funnel. You'll help own our most-watched metrics on the site, including trades, finance, warranty, pickup and delivery selection, and insurance.</li> <li><span style="text-decoration: underline;">Nurture</span>: This AI-first team leads nurture communications, guiding customers from early interest through purchase using machine learning, personalization, and experimentation across email, SMS, and push.</li> </ul> <p><strong>What you’ll be doing</strong></p> <p>While responsibilities vary by team, all roles share a common set of expectations:</p> <ul> <li>Drive the product roadmap and lead end-to-end product development informed by customer research, analytics, and business needs.</li> <li>Partner cross-functionally with Engineering, Design, Data Science, Analytics, and business stakeholders to scope, prioritize, and ship high-impact initiatives.</li> <li>Own experimentation and measurement, actively interpreting results and translating insights into continuous product improvements.</li> <li>Apply AI tools as a core part of how you work, accelerating research, synthesis, prototyping, and day-to-day execution.</li> <li>Write clear requirements, project briefs, and documentation to align stakeholders and enable effective engineering execution.</li> <li>Use data to size opportunities, evaluate tradeoffs, and make decisions.</li> <li>Take full ownership of your product area and be accountable for the long-term trajectory of key business outcomes such as sales, gross profit, customer satisfaction, and cost per unit sold.</li> </ul> <p><strong

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