aidashinc · Palo Alto, California, United States · Palo Alto, California, United States
<div class="content-intro"><p><strong>About AiDASH</strong><br><br><span data-teams="true">AiDASH is leading the PreventionFirst™movement for electric utilities and transforming grid resilience through its pioneering platform that unifies vegetation, asset, storm, and wildfire intelligence. Powered by SatelliteFirst™ Inspection & Monitoring, AiDASH delivers comprehensive visibility across the entire grid at the right frequency and budget, using the right data modality. More than 200 customers trust AiDASH to keep the lights on, spend where it counts, and defend every decision, Securing Tomorrow across every mile of the grid.</span> Learn more at <a href="https://www.aidash.com." target="_blank">www.aidash.com.</a></p> <p><span data-contrast="auto">The PreventionFirst movement is growing, and so is the recognition behind it. In 2026, Forbes named AiDASH one of America's Best Startup Employers for the 4th consecutive year, and TIME included AiDASH among America's Top GreenTech Companies for the 3rd year in a row. </span><a href="https://www2.deloitte.com/us/en/pages/technology-media-and-telecommunications/topics/north-america-technology-fast-500.html?utm_source=bngaiwebsite&utm_medium=referral&utm_campaign=evolve-banner"><span data-contrast="none"><span data-ccp-charstyle="Hyperlink">Deloitte Technology Fast 500</span></span></a><span data-contrast="auto">™ ranked AiDASH No. 12 in the San Francisco Bay Area, and No. 59 overall in their selection of the top 500 for 2024.</span><span data-ccp-props="{"335551550":0,"335551620":0}"> </span></p> <p><span data-contrast="auto">Join us in Securing Tomorrow Together!</span><span data-ccp-props="{"335551550":0,"335551620":0}"> </span></p></div><p><strong><span data-contrast="none">The Role</span></strong><span data-ccp-props="{}"> </span></p> <p><span data-contrast="auto">As a </span><strong><span data-contrast="auto">Senior Manager </span></strong><span data-contrast="auto"><strong>in the Professional Services team</strong>, you will own end-to-end technical delivery of AiDASH implementations for enterprise utility customers, from kickoff through go-live and handoff to Customer Success. You'll be the primary delivery point of contact for customers, work closely with Engineering, Product, Data, and Solutions teams, and make sure every engagement lands on scope, on schedule, and with measurable value.</span><span data-ccp-props="{}"> </span></p> <p><strong><span data-contrast="none">Location: </span></strong><span data-contrast="none">This is a hybrid role based in Palo Alto, CA, requiring 2-3 days per week in the office.</span><span data-ccp-props="{"335557856":16777215,"335559738":240,"335559739":240}"> </span></p> <p><strong><span data-contrast="none">How you'll make an impact:</span></strong><span data-ccp-props="{"335557856":16777215,"335559738":240,"335559739":240}"> </span></p> <ul> <li><span data-contrast="auto">Lead multiple concurrent SaaS implementation projects for enterprise customers, including planning, execution, risk management, and go-live</span><span data-ccp-props="{"335559739":0}"> </span></li> <li><span data-contrast="auto">Act as the primary customer-facing delivery lead: run kickoffs, steering committees, status reviews, and executive readouts</span><span data-ccp-props="{"335559739":0}"> </span></li> <li><span data-contrast="auto">Translate customer requirements into clear project plans, work breakdowns, and technical tasks for cross-functional teams</span><span data-ccp-props="{"335559739":0}"> </span></li> <li><span data-contrast="auto">Manage technical workstreams including data ingestion and migration, system integrations (APIs, GIS and enterprise systems), configuration, UAT, and deployment</span><span data-ccp-props="{"335559739":0}"> </span></li> <li><span data-contrast="auto">Support pre-sales and scoping: contribute to effort estimates, SOWs, and change requests, and keep delivery within contracted scope</span><span data-ccp-props="{"335559739":0}"> </span></li> <li><span data-contrast="auto">Track and report project health (schedule, budget, risks, dependencies) using JIRA and PS tooling; escalate early and propose options</span><span data-ccp-props="{"335559739":0}"> </span></li> <li><span data-contrast="auto">Coordinate with globally distributed delivery teams across US, India, and UK time zones</span><span data-ccp-props="{"335559739":0}"> </span></li> <li><span data-contrast="auto">Partner with Sales and Customer Success to drive adoption, value realization, and expansion</span><span data-ccp-props="{"335559739":0}"> </span></li> <li><span data-contrast="auto">Contribute to delivery playbooks, templates, and process improvements that shorten time-to-value</span><span data-ccp-props="{"335559739":0}"> </span></li> </ul> <p><strong><span data-contrast="none">What we’re looking for:</span></strong><span data-ccp-props="{"335557856":16777215,"335559738":240,"335559739":240}"> </span></p> <p><strong><span data-ccp-props="{"335557856":16777215,"335559738