<div class="content-intro"><p>Here at Appian, our values of <strong>Intensity </strong>and <strong>Excellence </strong>define who we are. We set high standards and live up to them, ensuring that everything we do is done with care and quality. We approach every challenge with ambition and commitment, holding ourselves and each other accountable to achieve the best results. When you join Appian, you’ll be part of a passionate team dedicated to accomplishing hard things, together.</p></div><h1><strong>Global Partner Experience and Enablement Specialist </strong></h1> <p>Empower global partners and drive ecosystem self-sufficiency by orchestrating specialized onboarding and training programs for our premier <strong>AI-Powered Process Automation</strong> platform.</p> <p><strong>Location:</strong> Chennai, India | <strong>Work Model:</strong> On-site</p> <p> </p> <h2><strong>About the Team</strong></h2> <p>The Global Alliances and Channels team at Appian is a fast-paced, dynamic organization that plays an integral role in driving Appian's growth globally. We are passionate about accelerating digital transformation by bringing enterprise solutions that provide the speed, agility, and efficiency needed for enterprises to compete and grow. Our team is dedicated to supporting an extraordinary global network, ensuring our partners are fully equipped to build, sell, and deliver <strong>AI-Powered Process Automation</strong> and <strong>Enterprise-Grade Orchestration</strong> at scale.</p> <h2><strong>The Opportunity</strong></h2> <p>As the Global Partner Experience & Enablement Specialist, you will support our central Global Partner Experience team. Reporting to the Director of Global Partner Experience, you will bring your experience in partner enablement to turn high-level strategy into seamless execution across our global partner ecosystem. In this role, you will be the hands-on coordinator and administrator responsible for executing the experience across our partner-facing systems, coordinating global enablement programs, maintaining content taxonomy, and delivering data-driven insights. You will play a pivotal role in ensuring our partners have a frictionless experience from onboarding to advanced competency across all global theaters.</p> <h2><strong>What You’ll Do</strong></h2> <h3><strong>Governance & Partner Community Operations</strong></h3> <ul> <li><strong>Provide</strong> operational and administrative support for partner councils, including meeting logistics, agenda coordination, action-item tracking, and cross-functional follow-ups.</li> <li><strong>Act</strong> as the primary point of contact for routine partner enablement inquiries, coordinating closely with regional stakeholders across AMER, EMEA, and APAC to ensure global alignment.</li> <li><strong>Monitor</strong> partner program compliance and baseline readiness, proactively flagging gaps in certification and badging requirements across partner motions.</li> </ul> <p> </p> <h3><strong>Portal & Platform Administration </strong></h3> <ul> <li><strong>Serve</strong> as an administrator for our portals and other partner-facing systems.</li> <li><strong>Troubleshoot</strong> and resolve partner access challenges, user management issues, and platform navigation inquiries across global time zones.</li> <li><strong>Support</strong> the rollout and partner adoption of new enablement platforms and enterprise orchestration tools.</li> </ul> <h3><strong>Partner Program Support </strong></h3> <ul> <li><strong>Coordinate</strong> the end-to-end operational execution of core enablement programs, including the Global Partner Onboarding Curriculum and Certification Frameworks.</li> <li><strong>Track</strong> partner progress through onboarding pathways and work with regional stakeholders to drive completion rates.</li> </ul> <h3><strong>Content Management & Asset Curation</strong></h3> <ul> <li><strong>Maintain</strong> and enforce the centralized content taxonomy, version control, and folder structures within our enablement repository and portal.</li> <li><strong>Support</strong> the publishing workflow, conducting initial quality checks to ensure all partner-facing materials are current, accurate, and easily discoverable.</li> <li><strong>Perform</strong> regular content audits to archive outdated assets and streamline the partner learning path.</li> </ul> <h3><strong>Analytics & Performance Reporting</strong></h3> <ul> <li><strong>Track</strong> and compile key performance indicators (KPIs) regarding partner training completion, portal adoption, and certification achievements.</li> <li><strong>Generate</strong> structured monthly and quarterly enablement reports to identify partner readiness gaps and highlight performance trends for leadership.</li> </ul> <h2><strong>Required Qualifications</strong></h2> <ul> <li><strong>Education:</strong> Bachelor’s degree in Business Administration, Education, Information Technology, or a related field.</li> <li><strong>Experience:</strong> 1–3+ years of experience in partner enablement, training coordination, talent development, partne