<p>The Utilization Management (UM) team is made up of experienced physicians and clinicians who work together to ensure Clover members receive medically appropriate, evidence-based care while optimizing quality and resource utilization. As the Medical Director, Utilization Management, you will play a critical role in supporting timely utilization decisions across the continuum of care, with a primary focus on Home Health services while also reviewing acute, post-acute, outpatient, and pharmacy authorization requests.</p> <p>In this role, you will serve as the physician leader for Home Health utilization management, reviewing complex authorization requests for episodic and per-visit services to determine medical necessity. Leveraging CMS Home Health regulations, the Medicare Benefit Policy Manual, National and Local Coverage Determinations (NCD/LCD), Milliman Care Guidelines, and Clover Health clinical policies, you will help ensure consistent, evidence-based decision-making that supports high-quality member care. You'll partner closely with the Home Health RN Lead, Utilization Management nurses, providers, and cross-functional teams to improve clinical outcomes, promote appropriate utilization, and advance Clover's commitment to delivering exceptional Home Health services.</p> <p><strong>As a Medical Director, Utilization Management, you will:</strong></p> <ul> <li>Participate in and support Clover Health Utilization Management processes.</li> <li>Review authorization requests for Home Health, acute inpatient, post-acute, outpatient, and pharmacy services for medical necessity.</li> <li>Serve as the primary physician reviewer for complex Home Health authorization requests requiring Medical Director determination.</li> <li>Review both episodic and per-visit Home Health authorization requests using CMS Home Health regulations, the Medicare Benefit Policy Manual, National and Local Coverage Determinations (NCD/LCD), and Clover clinical guidelines.</li> <li>Evaluate acute inpatient admissions, post-acute services, skilled nursing facility, inpatient rehabilitation, long-term acute care, outpatient, and pharmacy requests within established turnaround times.</li> <li>Apply evidence-based medical necessity criteria while promoting appropriate utilization across all service lines.</li> <li>Serve as the physician escalation point for complex Home Health medical necessity determinations submitted by the Utilization Management nursing team.</li> <li>Perform peer-to-peer discussions with physicians, Home Health agencies, hospitals, and other providers to facilitate appropriate care decisions.</li> <li>Partner with the Home Health RN Lead to ensure consistent interpretation and application of Home Health coverage criteria.</li> <li>Mentor and educate Utilization Management nurses on complex Home Health cases, including episodic and per-visit review methodologies.</li> <li>Participate in Home Health reviewer calibration sessions, quality initiatives, and ongoing education to improve consistency and decision quality.</li> <li>Support the ongoing development of Clover Health clinical guidelines, utilization management policies, and Home Health review criteria.</li> <li>Collaborate with Home Health agency partners to promote evidence-based care, improve documentation quality, and support optimal member outcomes.</li> <li>Support quality improvement initiatives for Clover members.</li> </ul> <p><strong>Success in this role looks like:</strong></p> <p><strong>Within your first 90 days, you will:</strong></p> <ul> <li>Become fully proficient in Clover's Utilization Management workflows, Home Health review processes, CMS regulations, and Medicare coverage criteria through successful onboarding and training.</li> <li>Independently review Home Health, acute, post-acute, outpatient, and pharmacy authorization requests while consistently meeting quality, productivity, and turnaround time expectations.</li> <li>Build strong partnerships with the Home Health RN Lead, Utilization Management nurses, providers, and cross-functional teams while serving as a trusted clinical resource for complex cases.</li> </ul> <p><strong>Within your first 6 months, you will:</strong></p> <ul> <li>Be recognized as a subject matter expert in Home Health utilization management, providing consistent, evidence-based medical necessity determinations across all service lines.</li> <li>Lead effective peer-to-peer discussions and contribute to reviewer education, calibration sessions, and quality improvement initiatives that strengthen clinical consistency.</li> <li>Partner with clinical and operational leaders to enhance reviewer quality, improve utilization management performance, and support positive member outcomes.</li> </ul> <p><strong>As you continue to grow in the role, you will:</strong></p> <ul> <li>Drive continuous improvement of Clover's Home Health utilization management program through clinical leadership and evidence-based decision-making.</li> <li>Influence the development of utilization management policies, clinical guidelines, and best practices that improve quality, consistency, and operational excellence.</li> <li>Serve as a trusted physician leader who collaborates across teams to optimize member outcomes, provider partnerships, and resource utilization.</li> </ul> <p><strong>You should get in touch if:</strong></p> <ul> <li>You have an MD or DO degree, are board certified in a relevant specialty, and hold an unrestricted U.S.