<div class="content-intro"><p>Hey there! <br>We’re <a href="https://feverup.com/">Fever</a>, the world’s leading tech platform for culture and live entertainment.</p> <p>Our mission? To democratize access to culture and entertainment. With our proprietary cutting-edge technology and data-driven approach, we’re revolutionizing the way people engage with live entertainment. <br><br>Every month, our platform inspires over 300 million people in +55 countries (and counting) to discover unforgettable experiences while also empowering event creators with our data and technology, helping them scale, innovate, and enhance their events to reach new audiences. </p> <p>Our results? We’ve teamed up with major industry leaders like Netflix, F.C. Barcelona, and Primavera Sound, presented international award-winning experiences, and are backed by several leading global investors! Impressive, right? </p> <p>To achieve our mission, we are looking for bar-raisers with a hands-on mindset who are eager to help shape the future of entertainment!<br><br>Ready to be part of the experience? </p> <p>Now, let’s discuss this role and what you will do to help achieve Fever’s mission.</p></div><p><strong>Assistant Site Manager - VR Concept Venue</strong></p> <p><strong>Location</strong>: Bristol<br><strong>Contract</strong>: Freelance, September 2026 – March 2027 (potential to extend)<br><strong>Pay</strong>: £16 per hour<br><strong>Working Pattern</strong>: Full-time (job share considered); requires evenings, weekends, and public holiday availability. Shift pattern arranged to overlap with, and to cover for, the Event Manager (Site Manager) as needed.<br><strong>Reports to</strong>: Charlotte Potter, Producer – Fever (day-to-day line management from the Event Manager / Site Manager)<br><strong>Manages</strong>: Front-of-house staff (agency and in-house); full management responsibility for all staff, including cleaners and front-of-house teams, when covering for the Event Manager during periods of leave</p> <p><strong>Role Overview</strong><br>We're looking for a proactive and technically confident Assistant Site Manager to support the day-to-day running of our immersive VR experience in a high-footfall Bristol venue. Working closely with the Event Manager, you'll help keep the visitor experience running smoothly, staff well supported, and systems fully<br>operational. </p> <p>This role also acts as key holiday and absence cover for the Event Manager (Site Manager), stepping up to take full responsibility for the venue — technical, operational, and people management — whenever they are away. You'll need the confidence to run the site independently at short notice, alongside your regular assistant duties.</p> <p><strong>Key Responsibilities</strong></p> <p><strong>🔧 Technical & Operational Delivery</strong><br>● Support daily setup and shutdown of the VR experience, ensuring all systems, hardware, and software are fully operational.<br>● Carry out pre-opening checks (hardware calibration, environment readiness, content testing) alongside or in place of the Event Manager.<br>● Troubleshoot first-line IT and technical issues on-site (VR headsets, PCs, networking, displays), escalating to tech support partners where needed.<br>● Monitor experience performance throughout the day, resolving disruptions or resets promptly.<br>● Maintain stock of consumables (e.g., sanitisation wipes, headset liners) and uphold hygiene protocols.<br>● Assist in keeping technical documentation up to date and support training of team members on troubleshooting procedures.<br><br><strong>🏛 Venue Operations (Ground Floor)</strong><br>● Help ensure the ground floor VR experience space is clean, safe, and visitor-ready at all times.<br>● Coordinate cleaning and reactive maintenance for the VR zone, including public and back-of-house areas.<br>● Support queue management, timed entry, and visitor flow, particularly during peak periods.<br><br><strong>👥 Team Support & Holiday Cover</strong><br>● Assist in line managing front-of-house staff, including agency team members, day to day.<br>● Support daily staff briefings, rota coordination, and shift cover.<br>● Model high standards of customer service and professionalism for the wider team.<br>● Help train new team members on VR-specific procedures, safety, and technical protocols.<br>● Take full ownership of team management, rotas, and briefings during any period covering for the Event Manager, ensuring continuity of standards and cover.<br><br><strong>🛡 Health & Safety</strong><br>● Support daily safety and cleanliness walkarounds of the VR area.<br>● Act as a trained first aider for the venue, leading incident response (first aid, equipment malfunctions, or guest complaints), including full responsibility for this when covering for the Event Manager.<br>● Help keep risk assessments for the VR zone up to date and log incidents or near misses.<br>● Ensure staff are trained in relevant H&S procedures, including emergency evacuations and manual handling (if required).<br><br><strong>📣 Customer Experience</strong><br>● Help maintain a welcoming, engaging, and inclusive atmosphere for all guests.<br>● Act as a point of escalation for visitor queries or complaints, and the main escalation point when covering for the Event Manager.<br>●