<div class="content-intro"><p>Hey there! <br>We’re <a href="https://feverup.com/">Fever</a>, the world’s leading tech platform for culture and live entertainment.</p> <p>Our mission? To democratize access to culture and entertainment. With our proprietary cutting-edge technology and data-driven approach, we’re revolutionizing the way people engage with live entertainment. <br><br>Every month, our platform inspires over 300 million people in +55 countries (and counting) to discover unforgettable experiences while also empowering event creators with our data and technology, helping them scale, innovate, and enhance their events to reach new audiences. </p> <p>Our results? We’ve teamed up with major industry leaders like Netflix, F.C. Barcelona, and Primavera Sound, presented international award-winning experiences, and are backed by several leading global investors! Impressive, right? </p> <p>To achieve our mission, we are looking for bar-raisers with a hands-on mindset who are eager to help shape the future of entertainment!<br><br>Ready to be part of the experience? </p> <p>Now, let’s discuss this role and what you will do to help achieve Fever’s mission.</p></div><p><strong>DATES</strong></p> <p style="line-height: 1;">Start: 9/28/2026</p> <p style="line-height: 1;">End: 1/9/2027</p> <p style="line-height: 1;">Approximately six days per week and hours are typically 14:00 – 23:30 plus meetings and reporting work.</p> <p style="line-height: 1;">Working from home for the prep period before install.</p> <p style="line-height: 1;">Working onsite for the load in, event run, and strike.</p> <p> </p> <p><strong>PAY RATE</strong> </p> <p>$400/day</p> <p> </p> <p><strong>ABOUT THE ROLE</strong></p> <p>The Event Supervisor will report directly to the Event Manager and manage the overall organization, planning and staffing for all guest facing staff operations and services to ensure a world class delivery and exceptional customer service. They will work with a local team of 15-20 each night, lead local decisions in regard to all guest facing services, and must be able to follow procedures set out by the Global team.</p> <p> </p> <p><strong>DUTIES AND RESPONSIBILITIES</strong></p> <ul> <li>Manage the overall organization, planning and staffing for guest facing operations to ensure a successful event and positive guest experience</li> <li>Be in an event control position and communicate with all departments</li> <li>Work with Fever Ops On-site Coordinators regarding all ticketing operations and <em>the set up of the POS systems at each point of sale</em></li> <li>Resolve customer complaints, concerns & general needs.</li> <li>Responsible for pre-show and post-show checklists</li> <li>Liaising with the local labor providing company for staff assigned to FOH and Retail Operations</li> <li>Validate employee schedules and time sheets.</li> <li>Maintain and encourage staff performance and growth over the course of the experience</li> <li>Crew/Staff welfare- ensure shift patterns are running smoothly & breaks are implemented. </li> <li>Management of all related work and facilities– e.g. toilets, cleaners, bins</li> <li>Maintain & manage the on-site equipment, ensuring all health & safety standards are followed</li> <li>Communicating with vendors to ensure smooth operations (custodian, security, F&B, Merch operator, etc)</li> <li>Overall control of the site in the event of adverse weather conditions- ensuring all wind management and safety plans are adhered to</li> <li>Implementation of Standard Operating Procedures across all functions, including but not limited to; Security, Medical, Car Parking, Guest Experience, Accessibility and Staffing</li> </ul> <p> </p> <p><strong>PREFERRED QUALIFICATIONS</strong></p> <ul> <li>At least three years previous experience managing large outdoor festivals, Illumination trails or outdoor experiential events.</li> <li>Understands the necessity of keeping guests engaged in a fully immersive, in-world experience</li> <li>Excellent leadership skills with the ability to train and lead others while holding them accountable for results</li> <li>Strong communication skills, including the ability to work cross functionally with all levels and teams</li> <li>Ability to deal with stressful situations in a calm and professional manner.</li> <li>Must have people management and interpersonal skills.</li> <li>Solutions-oriented</li> <li>Exceptional observation skills.</li> <li>Comfortable working in a constantly changing environment.</li> <li>Professional appearance and demeanor.</li> <li>Ability to work days, nights, weekends, and holidays if needed</li> <li>Current First-Aid certification is a plus.</li> <li>Must have experience in using Google Drive and the Google suite of applications including Sheets, Word, Google Meetings.</li> <li>Visa/permits - The candidate must be able to work in the event country and achieve one of the following: (1) Already a citizen/resident in the country and is permitted to work. (2) Already in possession of a work visa/permit.</li> </ul><div class="content-conclusion"><p>Thank you for considering joining Fever. We cannot wait to learn more about you!</p