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Business Solutions Partner, EMEA

pacvue · UK Remote · Pacvue EU
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<p><strong><span data-contrast="auto">About Us:</span></strong><span data-ccp-props="{"134233117":false,"134233118":false,"335559738":240,"335559739":240}"> </span></p> <p><span data-contrast="none">Pacvue is the leading Commerce Media OS, powering over $12B in advertising spend across 100+ global retail media networks including Amazon, Walmart, Target, Kroger, Instacart, Criteo, and CitrusAd. Powered by industry-leading AI and real-time data, Pacvue enables over 70,000 brands and agencies to maximize advertising performance, drive incrementality, and expand reach across the commerce universe from a single mission control. As of 2025, Pacvue powers 12% of total retail media ad spend worldwide excluding China. Combined with Helium 10’s SMB solutions, Pacvue delivers the industry’s most comprehensive platform for businesses of all sizes.</span><span data-ccp-props="{"134233117":false,"134233118":false,"335559738":240,"335559739":240}"> </span></p> <p><span data-contrast="none">At Pacvue and Helium 10, great careers don’t just happen — they’re built. Here, you’ll rise as an industry leader, push the boundaries of innovation, own your journey, and thrive as part of an inclusive global community that’s redefining the future of commerce.</span><span data-ccp-props="{"134233117":false,"134233118":false,"335559738":240,"335559739":240}"> </span></p> <p><strong><span data-contrast="auto">About the Role:</span></strong><span data-ccp-props="{"134233117":false,"134233118":false,"335559738":240,"335559739":240}"> </span></p> <p><span data-contrast="auto">This is a client-facing role. The Business Solutions Partner spends a significant portion of their time working directly with clients — helping them unlock value from Pacvue's platform, identifying the right solutions to common business needs, and helping capture field insights for the broader BSP team to structure into product feedback. It is a role for someone who is comfortable in front of customers, curious about technology, and motivated to sit at the intersection of commercial and product thinking.</span><span data-ccp-props="{"134233117":false,"134233118":false,"335551550":0,"335551620":0,"335559738":240,"335559739":240}"> </span></p> <p><span data-contrast="auto">The BSP builds working knowledge of Pacvue's platforms and services to support client engagements, applying established guidance and escalating more complex or custom needs to senior BSP team members. The role supports specific stages of the client lifecycle as business needs evolve, working in close collaboration with the broader BSP team and cross-functional partners across Sales, Product, and Customer Success.</span></p> <p><strong><span data-contrast="auto">Responsibilities:</span></strong><span data-ccp-props="{"134233117":false,"134233118":false,"335559738":240,"335559739":240}"> </span></p> <p><span data-contrast="none">Client Engagement & Technical Solutioning</span><span data-ccp-props="{"335559685":0,"335559739":0}"> </span></p> <ul> <li><span data-contrast="auto">Client engagement is a primary focus of this role. The BSP supports client and internal-team conversations by helping identify the right parts of the platform and product suite to address common business needs, escalating more complex or custom scoping to senior BSPs.</span><span data-ccp-props="{}"> </span></li> <li><span data-contrast="auto">Work directly with clients to understand their objectives, identify gaps, and recommend established solutions across Pacvue's platform, with senior BSP support for more complex cases.</span><span data-ccp-props="{}"> </span></li> <li><span data-contrast="auto">Partner with Sales, Account Management, Customer Success, and agency teams to support client engagements and post-sales technical guidance under the direction of senior team members.</span><span data-ccp-props="{}"> </span></li> <li><span data-contrast="auto">Communicate platform capabilities clearly to day-to-day practitioners and client teams, with senior BSPs leading conversations with senior decision-makers. Regular travel to client sites, industry events, and team meetings across EMEA is a key component of this role.</span><span data-ccp-props="{}"> </span></li> <li><span data-contrast="auto">Support opportunities across the full funnel — from pre-sales discovery through to expansion — contributing technical support where it is needed, under guidance from senior BSPs.</span><span data-ccp-props="{}"> </span></li> <li><span data-contrast="auto">Flag potential upsell and cross-sell opportunities for review by Sales and senior BSP team members, based on client conversations.</span><span data-ccp-props="{}"> </span></li> </ul> <p><span data-contrast="none">Product Feedback & Roadmap Contribution</span><span data-ccp-props="{"134233117":false,"134233118":false,"335559685":0,"335559738":0,"335559739":0}"> </span></p> <ul> <li><span data-contrast="auto">The BSP works closely with clients and plays a supporting role in gathering input that feeds the team's broader product feedback process.</span><span data-ccp-props="{}"> </span></li> <li><span data-contrast="auto">Collect product feedback from client interactions, working close

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