Commercial Lines Account Manager

<p><span style="font-size: 12pt; font-family: arial, helvetica, sans-serif;"><a style="font-weight: bold;" href="https://foundationrp.com/">Foundation Risk Partners</a><strong>, one of the fastest growing insurance brokerage and consulting firms in the US, is adding a</strong><em style="font-weight: bold;"> Commercial Lines Account Manager </em><strong>to their <em>Acentria </em></strong><strong>team.</strong></span></p> <p><span style="font-size: 12pt; font-family: arial, helvetica, sans-serif;">Location: Remote-must reside in EST or CST timezone.</span></p> <p><span style="font-size: 12pt; font-family: arial, helvetica, sans-serif;"><strong>Job Summary:</strong></span></p> <p>The Commercial Insurance Account Manager is responsible for the day-to-day management, marketing, renewal, and servicing of a complex book of business focused on apartment communities, multifamily housing, and other habitational risks. This role partners closely with the Producer and a collaborative service team to deliver responsive client service, maintain strong carrier relationships, and support timely, accurate execution across large and demanding accounts.</p> <p><span style="font-size: 12pt; font-family: arial, helvetica, sans-serif;"><strong>Essential Functions:</strong></span></p> <ul> <li>Manage and service an assigned book of commercial insurance business concentrated in apartment communities, multifamily housing, and habitational risks.</li> <li>Lead the renewal process with the Producer and service team, including renewal strategy, exposure collection, application completion, loss-run review, submission preparation, marketing, proposal development, binding, and post-bind follow-up.</li> <li>Gather, validate, and analyze client information such as statements of values, property schedules, unit counts, construction details, occupancy, loss history, inspections, applications, and supplemental underwriting data.</li> <li>Identify material exposures and coverage considerations commonly associated with habitational accounts, including property, general liability, umbrella/excess, workers compensation, commercial auto, crime, cyber, equipment breakdown, flood, and other applicable coverages.</li> <li>Market accounts to carriers and wholesalers, respond to underwriting questions, compare coverage and pricing alternatives, and support negotiations on terms, conditions, deductibles, and premiums.</li> <li>Independently handle routine placement and servicing responsibilities while escalating significant coverage, pricing, claims, or relationship concerns to the Producer and appropriate team members.</li> <li>Provide timely service for endorsements, certificates, evidence of property insurance, audits, billing questions, cancellations, reinstatements, claims-related requests, and general coverage inquiries.</li> <li>Review policies, endorsements, binders, schedules, and proposals for accuracy and consistency with quoted and bound terms; coordinate corrections promptly.</li> <li>Develop and maintain strong, professional relationships with clients, carrier underwriters, wholesalers, and internal partners.</li> <li>Participate in client meetings, stewardship discussions, renewal strategy meetings, carrier meetings, and new-business opportunities as requested.</li> <li>Document account activity and maintain complete, accurate records in the agency management system in accordance with established procedures and quality standards.</li> </ul> <p><span style="font-size: 12pt; font-family: arial, helvetica, sans-serif;"><strong>Competencies & Qualifications: </strong></span></p> <ul> <li>Demonstrated experience managing renewals, marketing submissions, policy servicing, coverage review, and client communication for complex commercial accounts.</li> <li>Strong organizational, prioritization, analytical, problem-solving, and follow-through skills.</li> <li>Clear and professional written and verbal communication skills.</li> <li>High attention to detail and the ability to manage multiple deadlines in a fast-paced environment.</li> </ul> <p><span style="font-size: 12pt; font-family: arial, helvetica, sans-serif;"><strong>Education & Experience:</strong></span></p> <ul> <li>Active Florida 2-20 Property and Casualty license, or the ability to obtain the required license within an agreed timeframe.</li> <li>Four to five years of commercial insurance agency experience, including at least two years supporting apartment communities, multifamily housing, real estate, or other habitational risks.</li> <li>Proficiency with Microsoft 365 applications and an insurance agency management system; Applied Epic experience is strongly preferred.</li> <li>College degree or equivalent combination of education and relevant work experience.</li> <li>Experience with large property schedules, layered or shared property programs, umbrella/excess towers, catastrophe-exposed risks, and wholesale placements.</li> <li>Professional insurance designation such as CIC, CRM, CPCU, ARM, or CRIS.</li> <li>Experience preparing client-facing renewal proposals, coverage comparisons, and stewardship materials.</li> </ul><div class="content-conclusion"><p style="margin-top: 0pt; margin-bottom: 8pt; font-family: 'Times New Roman'; font-size: 12.0pt;"><span style="font-weight: bold; color: rgb(0, 0, 0); font-family: arial, helvetica, sans-serif;">Disclaimer:</span>&