lattice · Remote - Canada · Remote - U.S.
<h2><strong>What You Will Do</strong></h2> <p>We are looking for a Lead Product Manager to own the future of Lattice Engagement and help define what great employee listening looks like in the years ahead.</p> <p>Employee listening is a critical way HR leaders understand their organizations, build trust with employees, and turn feedback into action. As expectations for listening evolve, Lattice has an opportunity to make Engagement a more strategic, intelligent, and indispensable part of how companies lead.</p> <p>You’ll create the long-term strategy for Lattice Engagement and lead the first major iteration of that strategy from discovery through launch. You’ll join a cross-functional team ready to execute, and together you’ll build products that give HR leaders a clearer understanding of their people—and the confidence to act on what they learn.</p> <p>If you enjoy solving meaningful customer problems, developing a strong point of view, and turning strategy into high-impact products, you’ll love the impact you can have here. As a Lead Product Manager for Engagement, you will:</p> <ul> <li><strong>Own the Engagement and employee-listening strategy.</strong> Define not only what we build next, but what the future of employee listening should mean for Lattice and the HR leaders we serve.</li> <li><strong>Turn insight into action.</strong> Develop product experiences that help HR leaders gather meaningful feedback, understand what it reveals, and take action that improves the employee experience.</li> <li><strong>Lead strategy.</strong> Drive discovery, prioritization, execution, launch, and iteration for the products that bring this vision to life.</li> <li><strong>Build a deep understanding of customers.</strong> Partner with Research to understand the needs, workflows, and most important decisions of HR leaders, and use those insights to guide the roadmap.</li> <li><strong>Partner closely with Engineering and Design.</strong> Translate customer problems and product strategy into clear, high-quality experiences that customers will want to use.</li> <li><strong>Use data to sharpen decisions.</strong> Work with Data Science to identify opportunities, measure outcomes, and continually improve the product.</li> <li><strong>Drive go-to-market readiness.</strong> Partner with Product Marketing to shape positioning, launches, and customer communication.</li> <li><strong>Own outcomes.</strong> Set and influence the key results that show Engagement is creating value for customers and for Lattice.</li> </ul> <h2><strong>What You Will Bring to the Table</strong></h2> <p>We’re looking for a product manager with the strategic instincts, customer empathy, and employee-listening expertise to shape the next generation of Lattice Engagement. You’ll be a great fit if you have a combination of:</p> <ul> <li>7+ years of product management experience, ideally in B2B SaaS.</li> <li>Direct experience with employee engagement, surveys, employee listening, feedback, research, or insight products.</li> <li>A clear and informed point of view on the future of employee listening, including how product innovation can help organizations better understand and respond to their people.</li> <li>A track record of taking ambiguous, high-impact product problems from strategy through execution and measurable customer outcomes.</li> <li>Deep customer empathy and an ability to understand the priorities and challenges of HR leaders.</li> <li>Strong product judgment: you can balance a compelling long-term vision with the practical decisions required to ship meaningful work now.</li> <li>Excellent cross-functional communication and collaboration skills, especially with Engineering, Design, Research, Data Science, and Product Marketing.</li> <li>A bias for action and the ability to create clarity and momentum in an evolving space.</li> </ul> <p><strong>Bonus:</strong></p> <ul> <li>Experience building products for HR, people teams, or other complex organizational workflows.</li> <li>Experience with AI-enabled research, feedback, analytics, or insight products.</li> </ul> <p>If you have strong experience in employee listening, survey products, or adjacent customer-insight domains—even if you do not meet every preferred qualification—we encourage you to apply. We’re looking for a strong product thinker with a meaningful perspective on the future of employee listening, not a perfect resume.</p> <p><strong>Location Requirement:</strong><br>This role is open to candidates located in British Columbia or Ontario, Canada. At this time, we are only able to hire employees residing in these provinces.</p> <p>___</p> <p><em><span style="font-weight: 400;">The estimated annual cash salary for this role is CAD $135,000 - $180,000. This position is also eligible for incentive stock options, subject to the terms of Lattice’s applicable plans.</span></em></p> <p><em>Benefits: Lattice offers eligible Canada-based employees comprehensive benefits, including medical, dental, and vision coverage; life and AD&D insurance; short- and long-term disability coverage; mental health and wellness support; emergency weather support; 16 weeks of paid parental leave; flexible time off, 13 company holidays, and 3 recharge days; a monthly remote-work stipend and one-time home-office setup stipend; an RRSP contribution match of up to 3% of gross pay (maximum $2,500 CAD annually); and a $500 CA