<div class="content-intro"><p><img style="display: none; max-width: 100%;" src="https://click.appcast.io/greenhouse-te8/a31.png?ent=34&e=22630&t=1701374353806" width="1px"> <img style="display: none; max-width: 100%;" src="https://track.jobadx.com/v1/i.gif?utm_pixel=224e990b-8ff4-4287-8d5d-2ff09647f181&utm_ptz=EST&utm_rqt=track" alt="" width="1"></p></div><h2><strong>About the Team</strong></h2> <p>DoorDash is building a new category of B2B SaaS products that help restaurants manage and grow their businesses - one of the company's most strategic and high-visibility initiatives, backed directly by senior leadership. The business is one of the fastest-growing segments within DoorDash, and yet is only scratching the surface of a generational opportunity to better serve hundreds of thousands of merchants across the Americas and improve working lives in one of the country's biggest industry sectors.</p> <p>You will operate with the speed and autonomy of an early-stage startup, but with the resources, data, and scale of a public company. The team is small, the problems are complex, and your work will directly shape how we go to market, what we build, and how thousands of merchants grow their businesses.</p> <h2>About the Role</h2> <p>You’ll build, refine, and own the infrastructure and operating models that support the growth of DoorDash’s Enterprise Digital Ordering business, helping enterprise restaurant merchants transform their first-party digital experiences. As part of a key pillar within DoorDash’s Commerce Platform, you’ll work on high-impact initiatives with visibility across senior leadership, including the executive team.</p> <p>Within the Launch / Solutions Architect pod, you’ll partner with Product, Engineering, Integrations, Design, Merchant Operations, Analytics, Marketing, and Finance, while working directly with enterprise merchants. You’ll help build and scale a platform that brings together DoorDash products and restaurant integrations to help merchants reach and retain customers, preserve their distinct brand identity, and grow sales.</p> <h4>What You'll Work On</h4> <ul> <li>As a member of the DoorDash Commerce Platform Strategy & Operations (S&O) team, you will play a critical role in driving growth across our various products and services. You will be a founding member of the Product Operations function and help us build a world class ProdOps team while delivering 1st party online ordering products to market for our Enterprise restaurant partners. </li> <li>Your initial focus will be to build, refine, and own the infrastructure required to support massive growth in our nascent Enterprise Digital Ordering business. You’ll do this by partnering cross-functionally, winning prioritization of key projects (largely through influence), and creating systems that allow for seamless execution and constant improvement at scale.</li> <li>As the team and product mature, your scope will expand to additional projects that help the Platform team build and drive adoption for digital ordering products in the Enterprise segment.</li> <li>Join to help us:</li> <ul> <li>Establish, improve, and own processes required to launch Merchants onto our suite of digital products</li> <li>Help Mx customize and optimize their first-party digital ordering experience</li> <li>Build and lead a high performing Product Operations team</li> </ul> <li>You will be aligned to specific products or partnerships, and you will own all work streams related to building and executing strategies to drive growth, increase adoption, make operations more efficient, and collaborate cross-functionally to bring solutions to life.</li> </ul> <p>Our products sit within the DoorDash Commerce Platform that serves enterprise restaurant brands, regional chains, and independent operators. You'll be working across multiple products at varying stages of maturity.</p> <h2><strong>You’re Excited About This Opportunity Because You Will …</strong></h2> <ul> <li><strong>Build and own the business</strong> <strong>–</strong> Drive growth and adoption of some of our top priority projects</li> <li><strong>Business development – </strong>Develop and foster deep relationships with top priority merchant partners to iterate and grow the business. Key Merchant point of contact within the Strategic Initiatives Strategy & Ops team</li> <li><strong>Go-to-market strategy – </strong>Build a strong understanding of product market fit, value proposition, pricing, and the competitive landscape, and help the team develop a go-to-market strategy based on these inputs. Grow a high-potential offering within a high-growth business.</li> <li><strong>Improve the product – </strong>Guide operational improvements for our merchant partners by understanding their needs and working with internal partners to design solutions throughout the product experience. Steer the Drive product roadmap informed by quantitative analysis and qualitative merchant feedback</li> <li><strong>Influence –</strong> Work cross-functionally with our Product, Engineering, Finance, Analytics, Support, Sales and Account Management teams to drive growth and scale.</li> <li><strong>Experiment – </strong>Evaluate and test various revenue, cost and quality drivers.</li> </ul> <h2><strong>We’re Excited About You Because…</strong></h2> <ul> <li>You have a Bachelor’s degree or higher</li> <li>You have 3+ years of experience in consulting, strategy, or opera