<div class="content-intro"><p><strong>About MidPen </strong></p> <p>At MidPen, we build communities that change lives. Since 1970, we have been committed to our mission: to provide safe, affordable housing of high quality to those in need; establish stability and opportunity in the lives of residents; and foster diverse communities that allow people from all ethnic, social, and economic backgrounds to live in dignity, harmony, and mutual respect.</p> <p>We develop affordable housing, provide professional property management for all our communities, and coordinate robust onsite support programs that help residents thrive. We are active in 12 Northern California counties and have earned recognition as one of the nation’s leading non-profit developers and stewards of affordable housing. Our current portfolio of more than 142 properties is home to 22,800 working families, seniors, and people with special needs. We take pride in delivering affordable housing solutions, and we invite you to join us on a journey toward social, economic, and racial equity.</p></div><p><strong>Location:</strong> Jessie Street Terrace<br><strong>Property Type:</strong> Supportive</p> <p><strong><span data-contrast="auto">Manager of Supportive Housing</span></strong><span data-ccp-props="{}"> </span></p> <p><span data-contrast="auto">The Manager of Supportive Housing reports to the Director or Senior Manager, Support Housing and plays a critical role in implementing MidPen Services’ supportive housing strategies across a diverse, 12-county portfolio. The Manager, Supportive Housing is responsible for the day-to-day oversight and management of a portfolio of properties and staff. This position manages, coaches, and supports a team of up to seven site staff. The Manager, Supportive Housing provides programmatic/clinical oversight, program implementation, and administrative oversight to Suppotive Housing programs to minimize crisis and support stable housing. The Manager, Supportive Housing also manages external partner relationships, which may include public agencies, referral partners and/or 3rd party partners who provide on-site health programs and support.</span><span data-ccp-props="{"134233117":false,"134233118":false,"335559738":240,"335559739":240}"> </span></p> <p><strong><span data-contrast="auto">Responsibilities:</span></strong><span data-ccp-props="{}"> </span></p> <p><strong><span data-contrast="auto">Program Efficacy & Efficiency</span></strong><span data-ccp-props="{}"> </span></p> <ul> <li data-leveltext="" data-font="Symbol" data-listid="1" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="1" data-aria-level="1"><span data-contrast="auto">Provide programmatic support and guidance to support services staff to ensure high-quality delivery of services; consult with case management staff on direct service and documentation </span><span data-ccp-props="{"134233117":false,"134233118":false,"335559738":0,"335559739":0}"> </span></li> <li data-leveltext="" data-font="Symbol" data-listid="1" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="1" data-aria-level="1"><span data-contrast="auto">Serve as a member of the management team for supportive housing, including sharing best practices across the supportive housing team </span><span data-ccp-props="{"134233117":false,"134233118":false,"335559738":0,"335559739":0}"> </span></li> <li data-leveltext="" data-font="Symbol" data-listid="1" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="1" data-aria-level="1">Partner with Property Management to address site-level challenges; respond to crises, including after-hours emergencies, in a timely manner and ensure key partners and stakeholders are appropriately involved and informed </li> <li data-leveltext="" data-font="Symbol" data-listid="1" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="1" data-aria-level="1">Represent Resident Services at monthly community meetings for assigned portfolio </li> <li data-leveltext="" data-font="Symbol" data-listid="1" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="1" data-aria-level="1">Ensure compliance with the Supportive Housing Operations Manual and regulatory and contractual requirements <span data-ccp-props="{"134233117":false,"134233118":false,"335559738":0,"335559739":0}"> </span></li> <li data-leveltext="" data-font="Symbol" data-listid="1" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="1" data-aria-level="1">Implement resident needs assessments and bi-annual resident satisfaction surveys; create a culture of customer service and incorporate resident voice into decision-making <span data-ccp-props="{"134233117":false,"134233118":false,"33