<h3><strong>About Sovrn</strong></h3> <p>Every interesting company solves important problems for other people. Sovrn is a Software and Data business that helps Open Web businesses be and remain independent. We help them understand their business better, operate more efficiently, and make & keep more money.</p> <ul> <li>We believe in the freedom and free-flow of information.</li> <li>We believe the Open Web is the largest source of this information.</li> <li>We believe in helping Open Web businesses be and remain Independent.</li> </ul> <p>Through Software products and Data solutions we help our customers:</p> <ul> <li>Understand their business better, so they can make better decisions</li> <li>Operate their business more efficiently, so they can invest in what matters most</li> <li>Make (and Keep) more money, so they control their own destiny</li> </ul> <h3><strong>About the Opportunity</strong></h3> <p>As Sovrn’s People Experience Manager, you’ll be the hands-on practitioner responsible for the day-to-day administration of Sovrn’s People programs. You’ll sit at the intersection of people experience and operational execution—serving as a trusted resource for employees and managers while keeping People processes, systems, and programs running smoothly. </p> <p>You’ll have an impact on how people experience Sovrn, from their first interaction as a candidate through onboarding and offboarding. You’ll do that by making the day-to-day flow well—delivering recruiting and employee lifecycle activities, running People programs and systems, and looking for ways to make them simpler and more effective. Many of our People processes were built for an earlier stage of the company, and you’ll help evolve them to meet the needs of Sovrn today. </p> <p>Reporting to the Director of People, you’ll work closely with employees, managers, and internal and external partners to deliver a consistent, responsive candidate and employee experience and keep People operations moving.</p> <h3><strong>What You’ll Do</strong></h3> <p><em>Recruiting</em></p> <ul> <li>Manage recruiting, including posting, sourcing, candidate screening, scheduling, pipeline progression, and offers within time-to-fill targets</li> <li>Partner with hiring managers and interview teams on candidate profiles and evaluation criteria, interview design, search strategies, and timely decision-making</li> <li>Provide recruiting support for agency-led searches, including setting up requisitions in the ATS, managing candidate pipelines, interview scheduling, and administering contracts and invoices</li> <li>Deliver a strong candidate experience from initial contact through offer, including timely communication, onsite greetings and tours, and interview logistics</li> <li>Administer and improve the ATS, including user access, job setup, workflows, templates, candidate data, and reporting, using recruiting metrics to improve process and candidate quality</li> </ul> <p><em>Employee Lifecycle & People Operations</em></p> <ul> <li>Coordinate pre-employment requirements, including offer letters, background checks and adverse findings, and reference checks</li> <li>Deliver the new hire experience from preboarding and day-one logistics and communication through in-office greeting, orientation, and onboarding</li> <li>Administer the HRIS and lifecycle transactions, maintaining accurate employee data and records and preparing and processing contract amendments, separation agreements, and offboarding documents</li> <li>Coordinate immigration cases with external partners, managing documentation, communication, and timelines</li> <li>Manage unemployment claims and employment verification requests</li> <li>Lead the exit experience, coordinating offboarding with managers, conducting exit interviews, and synthesizing feedback to identify themes and opportunities</li> <li>Coordinate independent contractor process, including agreements and amendments, system administration, and contractor onboarding and offboarding</li> <li>Coordinate office operations, including vendors and lease renewals</li> <li>Review, refine, and create global employment policies, employee handbooks, and required employment notices</li> </ul> <p><em>Talent & Manager Enablement</em></p> <ul> <li>Own the administration of Lattice, running engagement and performance cycles from planning through completion, including system configuration and maintenance, cycle timelines, employee communications, reporting, and participation tracking</li> <li>Build and maintain practical resources and deliver manager enablement training, while coordinating more advanced training with external consultants, covering key management activities including writing career tracks and job descriptions, interviewing, hiring, onboarding, and offboarding</li> </ul> <p><em>People Systems & Process Improvement</em></p> <ul> <li>Maintain accurate People data, records, workflows, and configurations across HRIS, ATS, Lattice, and other People platforms, identifying opportunities to simplify, automate, and improve People processes using technology and AI tools</li> <li>Coordinate People vendor administration, including contracts, invoices, and renewals</li> </ul> <h3><strong>What You’ll Bring</strong></h3> <ul> <li>5+ years of experience across talent acquisition and people operations, including ful