Claims Representative

<h1><strong>Future </strong><strong>Claims Representative Opportunities at </strong><strong>EquipmentShare!</strong></h1> <p><span style="font-size: 12pt;"><strong>EquipmentShare is accepting applications for a future Claims Representative in the St. Louis, MO area.</strong></span></p> <p>At EquipmentShare, we’re not just filling a role — <strong>we’re assembling the best team on the planet to build something that’s never been built before</strong>. We’re on a mission to transform an industry that’s been stuck in the past by empowering contractors and communities through innovative technology, real-time support, and a team that truly cares.</p> <p>We’re accepting applications for a future <strong>Claims Representative role </strong>at our rental facility in <strong>St. Louis, MO</strong>, and we’re looking for someone who’s ready to grow with us, bring energy and drive to their work, and help us build the future of construction. As a Claims Representative, you will be responsible for handling all aspects of insurance claims, including initial reporting, documentation, assessment, and resolution.</p> <p><span style="font-weight: 400; color: rgb(0, 0, 0);"><strong><em>Schedule: </em></strong>Monday to Friday, 7:00 AM to 5:00 PM, and offers overtime pay after working 40 hours. (On call during the weekend only in special circumstances)</span></p> <h3>Primary Responsibilities</h3> <ul> <li> <p>Claims Processing: Efficiently process insurance claims from initiation to resolution. This includes verifying claim information, assessing damages, and determining claim validity.</p> </li> <li> <p>Customer Service: Provide empathetic and knowledgeable support to customers filing claims. Guide them through the claims process, keeping them informed of their claim status and next steps.</p> </li> <li> <p>Documentation and Record Keeping: Maintain accurate and detailed records of all claims, including customer interactions, assessments, and claim resolutions.</p> </li> <li> <p>Liaison with Insurance Companies: Act as the primary point of contact between the customer and insurance companies. Coordinate with insurance adjusters to facilitate claim assessments and settlements.</p> </li> <li> <p>Compliance and Reporting: Ensure all claims are processed in compliance with company policies and legal requirements. Prepare reports on claim trends, outcomes, and customer feedback for management review.</p> </li> <li> <p>Team Collaboration: Work closely with other departments, such as the legal team, customer service, and fleet management, to ensure a coordinated approach to claim handling.</p> </li> </ul> <h3><strong>Why EquipmentShare?</strong></h3> <p>Because we do things differently — and we think you’ll feel it from day one. We’re a people-first company powered by cutting-edge technology. That means our proprietary T3 platform doesn’t just run our business — it also makes your job easier, safer, and more connected. Whether you’re behind the wheel, under the hood, leading a branch, or closing deals — tech supports <em>you</em>, and you drive <em>us</em> forward.</p> <p>We’re a team of problem-solvers, go-getters, and builders. And we’re looking for teammates who take pride in doing meaningful work and want to be part of <strong>building something special</strong>.</p> <h4><strong>Perks & Benefits</strong></h4> <ul> <li><strong>Monthly Family Dinner Night</strong> — We treat you <em>and your family</em> to dinner every month, because family comes first. <em>(An employee favorite!) *restrictions apply</em><em><br><br></em></li> <li>Competitive compensation<br><br></li> <li>Full medical, dental, and vision coverage for full-time employees<br><br></li> <li>Generous PTO + paid holidays<br><br></li> <li>401(k) + company match<br><br></li> <li>Tool and boot reimbursements (role dependent)<br><br></li> <li>Gym membership stipend + wellness programs (earn PTO and prizes!)<br><br></li> <li>Company events, food truck nights, and monthly team dinners<br><br></li> <li>16 hours of paid volunteer time per year — give back to the community you call home<br><br></li> <li>Career advancement, leadership training, and professional development opportunities</li> </ul> <h3><strong>About You</strong></h3> <p>You want to be part of a team that’s not just changing an industry for the sake of change — we’re transforming it to make it safer, more secure, and more productive. You bring grit, heart, and humility to your work, and you’re excited about the opportunity to grow within a fast-paced, mission-driven environment.</p> <p>We’re looking for people who:</p> <ul> <li>See challenges as opportunities<br><br></li> <li>Embrace change and continuous improvement<br><br></li> <li>Bring energy, effort, and optimism every day</li> </ul> <h3>Skills & Qualifications </h3> <ul> <li> <p>Education: High school diploma required; college degree or equivalent experience in insurance, customer service, or related field preferred.</p> </li> <li> <p>Experience: Minimum of 2 years' experience in a customer service role, with p