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Salesforce Functional Lead

feverup · Madrid · Madrid
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<div class="content-intro"><p>Hey there! <br>We’re <a href="https://feverup.com/">Fever</a>, the world’s leading tech platform for culture and live entertainment.</p> <p>Our mission? To democratize access to culture and entertainment. With our proprietary cutting-edge technology and data-driven approach, we’re revolutionizing the way people engage with live entertainment. <br><br>Every month, our platform inspires over 300 million people in +55 countries (and counting) to discover unforgettable experiences while also empowering event creators with our data and technology, helping them scale, innovate, and enhance their events to reach new audiences. </p> <p>Our results? We’ve teamed up with major industry leaders like Netflix, F.C. Barcelona, and Primavera Sound, presented international award-winning experiences, and are backed by several leading global investors! Impressive, right? </p> <p>To achieve our mission, we are looking for bar-raisers with a hands-on mindset who are eager to help shape the future of entertainment!<br><br>Ready to be part of the experience? </p> <p>Now, let’s discuss this role and what you will do to help achieve Fever’s mission.</p></div><h4><span style="font-size: 18pt;"><strong>What You´ll Do:</strong></span></h4> <ul class="p-rich_text_list p-rich_text_list__bullet p-rich_text_list--nested" data-stringify-type="unordered-list" data-list-tree="true" data-indent="0" data-border="0"> <li style="font-size: 10pt;" data-stringify-indent="0" data-stringify-border="0"><span style="font-size: 10pt;">Deeply understand our business model, technology stack, and team workflows to lead and drive Fever’s internal Salesforce development and optimization projects</span></li> <li style="font-size: 10pt;" data-stringify-indent="0" data-stringify-border="0"><span style="font-size: 10pt;">Partner with business stakeholders to analyze, document, and improve processes across Sales, Operations, Billing, Legal, Operations, and Customer Service</span></li> <li style="font-size: 10pt;" data-stringify-indent="0" data-stringify-border="0"><span style="font-size: 10pt;">Design and implement <strong data-stringify-type="bold">scalable Salesforce CRM-based solutions</strong>, focusing on functional design, advanced configuration, and collaboration with technical teams for Apex and Lightning Web Components development</span></li> <li style="font-size: 10pt;" data-stringify-indent="0" data-stringify-border="0"><span style="font-size: 10pt;">Translate business requirements into clear user stories, functional specifications, and solution designs</span></li> <li style="font-size: 10pt;" data-stringify-indent="0" data-stringify-border="0"><span style="font-size: 10pt;">Lead <strong data-stringify-type="bold">end-to-end Salesforce initiatives</strong> including requirements gathering, solution design, configuration, testing, deployment, and post-release support</span></li> <li style="font-size: 10pt;" data-stringify-indent="0" data-stringify-border="0"><span style="font-size: 10pt;">Stay up to date with Salesforce releases and industry best practices, proactively identifying opportunities for optimization and innovation</span></li> <li style="font-size: 10pt;" data-stringify-indent="0" data-stringify-border="0"><span style="font-size: 10pt;">Act as a subject matter expert (SME), coaching colleagues and championing Salesforce best practices across the organization</span></li> <li style="font-size: 10pt;" data-stringify-indent="0" data-stringify-border="0"><span style="font-size: 10pt;">Display strong leadership, stakeholder management, and communication skills, ensuring alignment across multiple departments</span></li> </ul> <h4 class="p-rich_text_section"><span style="font-size: 18pt;"><strong>Who You Are:</strong></span></h4> <ul class="p-rich_text_list p-rich_text_list__bullet p-rich_text_list--nested" data-stringify-type="unordered-list" data-list-tree="true" data-indent="0" data-border="0"> <li style="font-size: 10pt;" data-stringify-indent="0" data-stringify-border="0"><span style="font-size: 10pt;">Bachelor’s degree in Engineering</span></li> <li style="font-size: 10pt;" data-stringify-indent="0" data-stringify-border="0"><span style="font-size: 10pt;"><strong data-stringify-type="bold">4+ years of hands-on functional experience</strong> with the Salesforce Platform, ideally in a consulting or product ownership capacity</span></li> <li style="font-size: 10pt;" data-stringify-indent="0" data-stringify-border="0"><span style="font-size: 10pt;">Proven track record of leading Salesforce projects, from requirements gathering to go-live and adoption</span></li> <li style="font-size: 10pt;" data-stringify-indent="0" data-stringify-border="0"><span style="font-size: 10pt;">Strong expertise in <strong data-stringify-type="bold">Salesforce Sales Cloud, Service Cloud, and advanced configuration (Flows, Validation Rules, Process Automation)</strong></span></li> <li style="font-size: 10pt;" data-stringify-indent="0" data-stringify-border="0"><span style="font-size: 10pt;">Familiarity with <strong data-stringify-type="bold">Apex, SOQL, and Lightning Web Components</strong>; ability to collaborate effectively with developers</span></li> <li style="font-size: 10pt;" data-stringify-indent="0" data-stringify-border="0"><span style="font-size: 10pt;">Solid understanding of business processes across

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