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Senior Software Engineer, Trust & Safety

chime · Chicago, IL, USA; San Francisco, CA, USA · San Francisco, California, United States
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<h2><span style="font-family: helvetica, arial, sans-serif;">About the role</span></h2> <p><span style="font-family: helvetica, arial, sans-serif;">Chime Engineering is growing rapidly as we scale to meet the financial needs of our members. We're looking for driven engineers with strong leadership skills to help evolve our risk architecture, enabling deeper insights and stronger protections for our members.</span></p> <p><span style="font-family: helvetica, arial, sans-serif;">As a Senior Engineer, you'll provide technical leadership to the team, helping drive the modernization of one of our Chime Platforms within Trust & Safety. Your work will ensure a secure, seamless, and frictionless experience for our members. You’ll lead key projects end-to-end by setting technical direction, shaping system architecture, mentoring engineers, implementing APIs, collaborating with data engineers and analysts, and ensuring the reliability and performance of the platform—while also contributing to other team initiatives as needed.</span></p> <h2><span style="font-family: helvetica, arial, sans-serif;">In this role, you can expect to</span></h2> <ul> <li><span style="font-family: helvetica, arial, sans-serif;">Drive technical design and architectural decisions, while mentoring engineers and fostering cross-functional collaboration</span></li> <li><span style="font-family: helvetica, arial, sans-serif;">Lead and contribute to multiple projects simultaneously, balancing ownership of key initiatives with support across broader team efforts</span></li> <li><span style="font-family: helvetica, arial, sans-serif;">Build and maintain robust, low-latency APIs and backend services that power our Trust and Safety platforms</span></li> <li><span style="font-family: helvetica, arial, sans-serif;">Become the domain expert in our platform architecture, providing technical decisions and solutions to refine our maturing platforms</span></li> <li><span style="font-family: helvetica, arial, sans-serif;">Partner with data engineers, analysts, and product managers to ship impactful features that enhance member protection and experience</span></li> <li><span style="font-family: helvetica, arial, sans-serif;">Improve platform reliability and performance through thoughtful system architecture, observability practices, and automation</span></li> <li><span style="font-family: helvetica, arial, sans-serif;">Evolve our experimentation, policy lifecycle, and ML integration capabilities to support smarter and faster decision-making at scale</span></li> <li><span style="font-family: helvetica, arial, sans-serif;">Engineers are required to participate in on-call rotation. Being on call may include responding to incidents outside of regular working hours when necessary.</span></li> </ul> <h2><span style="font-family: helvetica, arial, sans-serif;">To thrive in this role, you have</span></h2> <ul> <li><span style="font-family: helvetica, arial, sans-serif;">5+ years of experience developing software in a production environment at scale</span></li> <li><span style="font-family: helvetica, arial, sans-serif;">Prior experience serving as a technical lead for a team and on complex projects—driving architectural decisions, coordinating execution, and aligning cross-functional teams</span></li> <li><span style="font-family: helvetica, arial, sans-serif;">Proven experience with Ruby on Rails or comparable frameworks</span></li> <li><span style="font-family: helvetica, arial, sans-serif;">Experience with transactional databases and caching systems</span></li> <li><span style="font-family: helvetica, arial, sans-serif;">Deep understanding of architectural patterns for large-scale web applications</span></li> <li><span style="font-family: helvetica, arial, sans-serif;">Commitment to mentoring engineers and fostering team development</span></li> <li><span style="font-family: helvetica, arial, sans-serif;">An appreciation of maintainable and well-tested code</span></li> <li><span style="font-family: helvetica, arial, sans-serif;">Curiosity and passion for diving deeply into system architectures and technical challenges</span></li> <li><span style="font-family: helvetica, arial, sans-serif;">Experience in fast-paced or early-stage environments is a strong plus</span></li> </ul> <p><span style="font-family: helvetica, arial, sans-serif;">#LI-Hybrid #LI-MB1</span></p><div class="content-pay-transparency"><div class="pay-input"><div class="description"><p>Below is the base salary offered for this role and level of experience. Full-time employees may also be eligible for bonus(es), competitive equity, and benefits. For commissioned roles, the base salary listed in this job description does not include incentive/variable pay. The actual base salary offered may be higher, depending on your location, skills, qualifications, and experience.</p></div><div class="title">Wage Notice</div><div class="pay-range"><span>$164,000</span><span class="divider">—</span><span>$259,000 USD</span></div></div></div><div class="content-conclusion"><h2><span style="font-family: helvetica, arial, sans-serif;"><strong>A little about us</strong></span></h2> <p><span style="font-family: helvetica, arial, sans-serif;">At Chime, we believe that e

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