<div class="content-intro"><p>Muck Rack is trusted by thousands of organizations around the world to understand how their brands show up across news, social media and AI-generated answers.</p> <p>Our AI-powered platform connects the entire PR workflow in one place, helping communications teams manage media relationships, understand the conversations shaping their brands, take action and measure their impact. Combined with analyst-led Media Intelligence and advisory services, Muck Rack turns signals into insights and insights into action.</p> <p>Founder-controlled and growing profitably and sustainably, we have the freedom to build forward-thinking products, put our customers first, and offer an inclusive culture that welcomes diverse perspectives.</p></div><p>We're looking for a collaborative, detail-oriented <strong>Media Monitoring Specialist</strong> to join our Editorial Delivery team.</p> <p>As a Media Monitoring Specialist, you'll help ensure clients receive accurate, timely, and high-quality media monitoring content by validating coverage, producing editorial summaries, and supporting media insight workflows. You'll collaborate closely with Customer Support, Sales, Editorial, and other cross-functional teams to deliver exceptional client outcomes.</p> <h2><strong>What you’ll do:</strong></h2> <ul> <li data-section-id="by2thi" data-start="0" data-end="106">Validate print, digital, and broadcast media content according to client briefs and editorial guidelines</li> <li data-section-id="1chqoji" data-start="107" data-end="177">Deliver high-quality media monitoring content accurately and on time</li> <li data-section-id="316fju" data-start="178" data-end="323">Write concise article- and story-level summaries and digests in English from English or other European languages using internal editorial tools</li> <li data-section-id="1vpg37q" data-start="324" data-end="456">Build and maintain search queries and keyword strategies that align with client requirements while improving production efficiency</li> <li data-section-id="qctfy3" data-start="457" data-end="574">Partner with Customer Support, Sales, and other internal teams to set up and maintain client projects and workflows</li> <li data-section-id="gqme3" data-start="575" data-end="675">Monitor service quality and proactively escalate risks or issues that could impact client delivery</li> <li data-section-id="1nqak4u" data-start="676" data-end="742">Meet individual and team quality standards and performance goals</li> <li data-section-id="95kbvr" data-start="743" data-end="893">Produce reports, dashboards, and presentation materials using established templates while identifying opportunities to automate repetitive processes</li> <li data-section-id="1u02uzu" data-start="894" data-end="987">Extract, analyze, and manipulate data using Excel and Power BI to produce reliable insights</li> <li data-section-id="1htz6e6" data-start="988" data-end="1091">Deliver client-facing media analysis with clear, compelling narratives and actionable recommendations</li> <li data-section-id="1b8dq7a" data-start="1092" data-end="1196">Contribute to analytical projects by developing expertise in media datasets and research methodologies</li> <li data-section-id="suyd0i" data-start="1197" data-end="1297">Maintain accurate client documentation and project information across internal collaboration tools</li> <li data-section-id="11dlfo9" data-start="1298" data-end="1429" data-is-last-node="">Stay current with industry trends in media monitoring, analytics, and data visualization, sharing knowledge with the broader team</li> </ul> <h2>To Be Set Up for Success in This Role, You'll Need to Have</h2> <ul> <li data-section-id="13wh4c5" data-start="0" data-end="111">Experience working with media content, including content validation, editorial summaries, or media monitoring</li> <li data-section-id="hgajh6" data-start="112" data-end="158">Strong analytical and problem-solving skills</li> <li data-section-id="1wiqele" data-start="159" data-end="248">Excellent attention to detail with the ability to review and validate work for accuracy</li> <li data-section-id="5zts57" data-start="249" data-end="297">Strong written and verbal communication skills</li> <li data-section-id="18g7nd7" data-start="298" data-end="384">Fluency in written and spoken English plus at least one additional European language</li> <li data-section-id="hxrr6m" data-start="385" data-end="461">Ability to manage multiple priorities while consistently meeting deadlines</li> <li data-section-id="czwoo5" data-start="462" data-end="532">Experience using Microsoft Office, particularly Excel and PowerPoint</li> <li data-section-id="1c5ezss" data-start="533" data-end="573">Strong analytical and numerical skills</li> <li data-section-id="1bx7ero" data-start="574" data-end="639">Experience working with Google Search and online research tools</li> <li data-section-id="6xgomx" data-start="640" data-end="695" data-is-last-node="">Ability to work collaboratively across multiple teams</li> </ul> <h3><strong>If Any of the Below Also Describe You, This Could Be an Exciting Opportunity</strong></h3> <ul> <li data-section-id="1go8fn1" data-start="0" data-end="83">Experience building search strings, Boolean queries, or media monitoring searches</li> <li data-section-id="60h7ek" data-start="84" data-end="150">Experience creating reports, dashboards, or client presentations</li> <li data-section-id="1ejk6id" data-start="151" data-end="206">Adv