<div class="content-intro"><p>Hey there! <br>We’re <a href="https://feverup.com/">Fever</a>, the world’s leading tech platform for culture and live entertainment.</p> <p>Our mission? To democratize access to culture and entertainment. With our proprietary cutting-edge technology and data-driven approach, we’re revolutionizing the way people engage with live entertainment. <br><br>Every month, our platform inspires over 300 million people in +55 countries (and counting) to discover unforgettable experiences while also empowering event creators with our data and technology, helping them scale, innovate, and enhance their events to reach new audiences. </p> <p>Our results? We’ve teamed up with major industry leaders like Netflix, F.C. Barcelona, and Primavera Sound, presented international award-winning experiences, and are backed by several leading global investors! Impressive, right? </p> <p>To achieve our mission, we are looking for bar-raisers with a hands-on mindset who are eager to help shape the future of entertainment!<br><br>Ready to be part of the experience? </p> <p>Now, let’s discuss this role and what you will do to help achieve Fever’s mission.</p></div><p><span style="font-size: 18pt;"><strong>ABOUT THE ROLE</strong></span></p> <p>The Experience Assistant Site Manager supports and facilitates the manager’s work. They assist in the daily operational management of the site and substitute for the manager in their absence. The assistant may have a different yet complementary profile to that of their manager. Assistant Managers will be welcoming and briefing clients, leading sessions, and ensuring customer loyalty.</p> <p>Based in Orlando, the Experience Assistant Site Manager will sit within the local site Management Team and report directly to the Site Manager and Fever Originals Local team. You will support local operational decisions and assist in ongoing budget and operational optimization efforts. You’ll also actively work towards building the brand within the city community through community partnerships and private events. </p> <p>This position requires someone with an action-bias who is ready to roll up their sleeves and take ownership over the site, all while understanding and abiding by the policies and procedures set out by our Corporate Team and Production Partners. If you’re organised, high-energy, love being around people, and are comfortable managing a space, this is for you.</p> <p>This role requires a flexible schedule, with availability on weekdays, weekends, and evenings, depending on session demand. Most of the work will be based onsite at the venue; this is not a remote role.</p> <p><strong> </strong></p> <p><strong>LOCATION AND ESTIMATED START DATE: </strong>November, 2026 in Orlando, FL. Note, this is not a remote job.</p> <p><strong> </strong></p> <p><span style="font-size: 18pt;"><strong>GENERAL RESPONSIBILITIES:</strong></span></p> <h4><strong>Operational & Experience Management:</strong></h4> <ul> <li>Lead the day-to-day operations of the venue, ensuring the highest service quality and guest satisfaction.</li> <li>Manage, schedule, and delegate responsibilities to on-site staff. Ensure daily staff timecards and staff reports are accurate.</li> <li>Managers are expected to run different sessions themselves during the week, setting an example for the on-site staff. This is a hands-on role. </li> <li>Ensure all experiences run smoothly and on time with minimal disruptions.</li> <li>Maintain show elements, equipment, and overall facility cleanliness and readiness, arranging service calls when needed</li> <li>Implement and uphold safety procedures to protect guests and staff.</li> <li>Oversee compliance with all local, state, and federal regulations and requirements.</li> <li>Complete daily show reports to provide to the Company, highlighting actions needed and taken on site, and complete incident reports, as needed</li> </ul> <h4><strong>Budget & Business Management:</strong></h4> <ul> <li> <p style="line-height: 1;">Manage an efficient operations budget, tracking costs, staffing, maintenance, and consumables.</p> </li> <li style="line-height: 1;"> <p>Proactively identify and implement cost-saving strategies while maintaining an exceptional customer experience.</p> </li> <li style="line-height: 1;"> <p>Assess key business metrics, such as labor efficiency, revenue per visitor, and overall profitability.</p> </li> <li> <p style="line-height: 1;">Oversee inventory control and reorder supplies, as needed.</p> </li> </ul> <h4><strong>Community Development & Customer Service</strong></h4> <ul> <li>Maintain a customer-first culture, ensuring exceptional guest interactions and positive experiences.</li> <li>Monitor and improve customer satisfaction through proactive sharing of guest feedback and recommendations.</li> <li>Collaborate with the management team to implement promotional initiatives and partnerships, as well as support local outreach efforts. </li> <li>Act as the public face of the venue, ensuring brand consistency and excellence in execution.</li> </ul> <h4><strong>SKILLS & REQUIREMENTS: </strong></h4> <ul> <li>2+ years of experience in operations, hospitality, live entertainment, franchise management, or a related