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Production Supervisor - Multiple positions and shifts available

lightforceorthodontics · Onsite in Wilmington, Massachusetts · Wilmington, Massachusetts, United States
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<p><strong>About LightForce</strong><br>LightForce is leading the digital transformation of orthodontics and redefining the standard of care for patients. Our fully digital, 3D-printed orthodontic platform increases practice efficiency, improves clinical consistency, and enables more predictable treatment outcomes.<br><br>Unlike traditional stock brackets, LightForce delivers fully customized, patient-specific brackets paired with AI-driven treatment planning—optimizing outcomes at scale. With recent advancements unlocking the next phase of digital orthodontics, LightForce continues to push the boundaries of what’s possible in personalized care.<br>Learn more at <strong><a href="http://www.lf.co" target="_blank">www.lf.co</a></strong></p> <p><strong>Description </strong></p> <p>The Production Supervisor is responsible for overseeing daily factory operations to ensure safety, quality, delivery, and productivity targets are achieved. This role leads a team of 20–50 individuals, driving operational excellence through effective leadership, cross-functional collaboration, and continuous improvement. The Production Supervisor ensures smooth shift-to-shift transitions, consistent process adherence, and high standards of performance, morale, and engagement across the production floor.<br><br></p> <p><strong>Essential Duties and Responsibilities </strong></p> <ul> <li>Supervise and coordinate daily production activities on assigned shifts to meet output, quality, and delivery targets.</li> <li>Ensure adherence to production schedules and adjust staffing levels and resources as needed to optimize productivity.</li> <li>Ensure effective shift handovers by maintaining clear communication, accurate documentation, and alignment between incoming and outgoing teams.</li> <li>Balance quality, productivity, safety, and morale to achieve consistent performance across all operational metrics.</li> <li>Monitor and enforce compliance with safety protocols, quality standards, and regulatory requirements.</li> <li>Develop, implement, and enforce standardized operating methods and procedures designed to eliminate inefficiencies and improve product quality.</li> <li>Drive a culture of continuous improvement by applying Lean Manufacturing, Six Sigma, and 5S principles where applicable.</li> <li>Partner with Engineering, Maintenance, & Software teams to troubleshoot equipment, resolve production or quality issues to minimize downtime.</li> <li>Coordinate onboarding & cross-training efforts with the team to build flexibility and coverage across all production processes.</li> <li>Communicate job expectations, monitor performance, and provide regular coaching, recognition, mentorship, motivation, feedback, and discipline as needed to achieve desired results.</li> <li>Identify and drive initiatives to improve production efficiency, reduce waste, and minimize downtime.</li> <li>Prepare and maintain accurate reports on production output, inventory levels, staffing, quality metrics, and related KPIs.</li> <li>Serve as the first point of escalation for safety, quality, delivery, and cost-related issues within the assigned area.</li> <li>Thrive in a fast-paced, dynamic environment—adapting to changing priorities while maintaining consistency and professionalism under pressure.</li> </ul> <p><strong>Education and Experience </strong></p> <ul> <li>Experience in a manufacturing environment, with at least 1 year in a supervisory or leadership capacity.</li> <li>Bachelor’s degree in engineering, business management, operations, or related field preferred.</li> </ul> <p><strong>Required Qualifications </strong></p> <ul> <li>Strong knowledge of production processes, equipment, and quality control principles.</li> <li>Proven ability to lead, motivate, and develop diverse teams in a multi-shift environment.</li> <li>Demonstrated problem-solving and decision-making skills, with a proactive approach to resolving issues.</li> <li>Excellent interpersonal and communication skills for cross-functional collaboration.</li> <li>Familiarity with Lean Manufacturing, Six Sigma, or 5S methodologies.</li> <li>Working knowledge of health and safety regulations and best practices.<br><br></li> </ul> <p><strong>Preferred Qualifications </strong></p> <ul> <li>Bachelor’s degree in engineering, business management, or related field.</li> <li>Experience with ISO 13485, ISO 9001, or other regulated manufacturing environments.</li> <li>Background in additive manufacturing or startup operations is a plus.</li> <li>Familiarity with tools such as QuickSight, Jira, and Notion.</li> </ul> <p><strong>Physical Demands </strong></p> <ul> <li>Requires the ability to use hands, and reach with hands and arms</li> <li>Requires the ability to see, listen, and speak</li> <li>Requires work activities with production chemicals, adhesives and epoxies, using required personal protective equipment</li> <li>Requires walking and standing for long periods of time</li> </ul> <p><strong>Perks and Benefits (US Employees Only)</strong></p> <ul> <li>Unlimited PTO for exempt employees</li> <li>10 paid holidays per year</li> <li>Generous premium coverage for medical, dental, and vision plans</li> <li>Group plan volun

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