Territory Manager

<div class="content-intro"><p><strong>Our Global Structure</strong></p> <p><br>Deliveroo is now part of DoorDash, bringing together teams with even greater reach, scale, and ambition. Depending on your role, you may collaborate with teammates, systems, and leaders across DoorDash and Wolt. Together, we’re unlocking new possibilities as one global team.</p></div><div id="model-response-message-contentr_ea533d00dc61f02d" class="markdown markdown-main-panel md-content enable-luminous-fast-follows enable-updated-hr-color stronger tutor-markdown-rendering"> <h2 data-path-to-node="0">Territory Manager, London</h2> <div>Join us in our mission to transform the way people shop and eat, where impact, innovation, and growth drives everything we do. Our Commercial team sits at the centre of Deliveroo’s marketplace—shaping how we serve restaurants, grocers, and new verticals worldwide. From negotiating key partnerships to unlocking new revenue streams and crafting data-led growth strategies, we take on big challenges that move the business forward. If you thrive in fast-paced, commercial environments and want to influence the future of a global brand—this is the team for you.</div> <br> <div>We’re looking for a Territory Manager to join our London team. This is a hybrid role. In this role, you’ll help us build long-lasting relationships with top local restaurant partners, drive business performance, and expand our selection across London.</div> <br> <div>Get to know our <a class="ng-star-inserted" href="https://careers.deliveroo.co.uk/the-commercial-team/" target="_blank">Commercial</a> team — what drives us, how we work, and what you can expect.</div> <br> <h3 data-path-to-node="5">What You’ll Be Doing</h3> <div>You’ll be joining the Central London team. Central London is our heartland—spanning from Ealing to Canary Wharf and Brixton to Hampstead—home to a thriving, diverse restaurant scene featuring some of our most exciting global brands.</div> <br> <div>Here’s what your day-to-day might look like:</div> <br> <ul data-path-to-node="8"> <li> <div><strong data-path-to-node="8,0,0" data-index-in-node="0">Drive local performance:</strong> Boost partner growth through daily face-to-face engagement in your dedicated territory, selling partner marketing, advertising solutions, and on-platform visibility.</div> </li> <li> <div><strong data-path-to-node="8,1,0" data-index-in-node="0">Optimise restaurant operations:</strong> Collaborate with restaurant owners to enhance operational delivery performance and resolve complex support issues with timely solutions.</div> </li> <li> <div><strong data-path-to-node="8,2,0" data-index-in-node="0">Expand territory selection:</strong> Identify new partnership opportunities with top restaurants and partner with Account Managers and Business Development teams to onboard them to Deliveroo.</div> </li> <li> <div><strong data-path-to-node="8,3,0" data-index-in-node="0">Cultivate partner relationships:</strong> Act as a trusted partner and ambassador for Deliveroo, providing strategic advice to help restaurant partners scale their delivery business.</div> </li> <li> <div><strong data-path-to-node="8,4,0" data-index-in-node="0">Provide market insights:</strong> Act as the strategic eyes and ears on the ground, sharing hyper-local market context and food scene trends with the wider commercial team.</div> </li> </ul> <h3 data-path-to-node="10">What You’ll Need to Thrive</h3> <div><strong data-path-to-node="11" data-index-in-node="0">Essential</strong></div> <br> <ul data-path-to-node="12"> <li> <div><strong data-path-to-node="12,0,0" data-index-in-node="0">Commercial acumen & initiative:</strong> Demonstrated experience in commercial, sales, or hospitality environments, with a proactive approach to building strategic B2B partnerships.</div> </li> <li> <div><strong data-path-to-node="12,1,0" data-index-in-node="0">Strong communication skills:</strong> Outstanding interpersonal and relationship-building abilities, comfortable engaging with business owners face-to-face on a daily basis.</div> </li> <li> <div><strong data-path-to-node="12,2,0" data-index-in-node="0">Data & analytical capability:</strong> Ability to interpret operational data and spreadsheet tools (Excel/Google Sheets) to guide partner performance and devise data-led growth strategies.</div> </li> <li> <div><strong data-path-to-node="12,3,0" data-index-in-node="0">Autonomy & time management:</strong> Highly self-motivated with exceptional organizational skills, capable of managing a field-based schedule and adapting to fast-paced environments.</div> </li> <li> <div><strong data-path-to-node="12,4,0" data-index-in-node="0">Problem-solving mindset:</strong> Strong analytical and critical thinking skills to diagnose operational challenges and implement effective partner solutions.</div> </li> </ul> <div><strong data-path-to-node="13" data-index-in-node="0">Nice to Have</strong></div> <br> <ul data-path-to-node="14"> <li> <div>Language skills: Multilingual capabilities in languages relevant to London's diverse culinary landscape (e.g., Arabic, Spanish, Portuguese, Swahili, Mandarin, Cantonese, Urdu, Korean, Vietnamese, Thai, Japanese, or Bahasa/Malay).</div> </li> </ul> <h3 data-path-to-node="16">Why Join Us?</h3> <div>At Del