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Senior Manager, Revenue and Billing Assurance

digicert · Lehi, Utah · Lehi, Utah, United States
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<div class="content-intro"><p style="line-height: 1.4;"><span style="color: rgb(0, 0, 0); font-family: arial, helvetica, sans-serif; font-size: 12pt;"><strong>Who we are</strong></span></p> <p style="line-height: 1.4;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">DigiCert is a global leader in intelligent trust. We protect the digital world by ensuring the security, privacy, and authenticity of every interaction. Our AI-powered DigiCert ONE platform unifies PKI, DNS, and certificate lifecycle management, to secure infrastructure, software, devices, messages, AI content and agents. Learn why more than 100,000 organizations, including 90% of the Fortune 500, choose DigiCert to stop today’s threats and prepare for a quantum-safe future at <a href="http://www.digicert.com/">www.digicert.com</a></span></p></div><p style="line-height: 1.4;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><strong>Job summary</strong></span></p> <p style="line-height: 1.4;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">DigiCert is seeking a Senior Manager, Revenue and Billing Assurance to lead the operational governance, accuracy, and control of our global revenue and billing processes.</span></p> <p style="line-height: 1.4;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Reporting to the Corporate Controller, you will help ensure that customer contracts are translated accurately into billing and financial systems, invoices are complete and timely, revenue-related transactions are properly supported, and potential revenue leakage is identified and resolved. You will work closely with Revenue Accounting, Sales, Deal Desk, Order Management, Accounts Receivable, Customer Success, Legal, Finance Systems, and other cross-functional teams. The successful candidate will combine strong quote-to-cash experience with financial discipline, operational leadership, and a continuous-improvement mindset.</span></p> <p style="line-height: 1.4;"> </p> <p style="line-height: 1.4;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><strong>What you will do</strong></span></p> <ul> <li style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Lead DigiCert's global revenue and billing assurance function, establishing clear ownership, controls, service levels, and performance expectations.</span></li> <li style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Develop and maintain an end-to-end assurance framework covering contract setup, order booking, billing, credits, rebates, renewals, amendments, cancellations, and other revenue-impacting transactions.</span></li> <li style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Partner with Finance Systems and IT to improve the integration of CRM, CPQ, contract-management, billing, marketplace, and ERP platforms.</span></li> <li style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Lead user-acceptance testing and operational-readiness activities for system implementations, product launches, pricing changes, and new commercial models.</span></li> <li style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Support acquisitions and business integrations by standardizing revenue and billing processes, controls, data, and reporting.</span></li> <li style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Review complex and nonstandard customer arrangements to identify billing, operational, and financial-reporting implications before transactions are booked.</span></li> <li style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Ensure invoices are accurate, complete, timely, and consistent with contractual terms and approved commercial arrangements.</span></li> <li style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Provide oversight of billing activity conducted through AWS, Microsoft Azure, Google Cloud, and other cloud marketplaces.</span></li> <li style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Partner with Revenue Accounting to ensure billing activity, contract data, and supporting documentation facilitate accurate revenue recognition and financial reporting.</span></li> <li style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Support the monthly and quarterly close through reconciliations, variance analysis, exception resolution, and review of billing-related adjustments.</span></li> <li style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Identify revenue leakage, billing errors, system gaps, and control weaknesses; lead root-caus

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