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Senior Solutions Engineer

sonyinteractiveentertainmentglobal · Ireland, Dublin · IRL-Dublin-Charlemont
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<div class="content-intro"><p><strong>Why Sony Interactive Entertainment?</strong></p> <p>Sony Interactive Entertainment isn’t just the Best Place to Play — it’s also the Best Place to Work. Sony Interactive Entertainment (SIE) is the company behind the PlayStation brand. As a subsidiary of Sony Group Corporation, we’re part of a proud legacy of innovation and excellence. SIE is a dynamic technology company, delivering cutting-edge hardware and network services to more than 100 million people and an entertainment leader, home to some of the most beloved and recognizable intellectual properties (IP) in the world. Our role at SIE is to create and nurture the experiences under the PlayStation brand, a name synonymous with entertainment excellence and creativity.</p></div><p><strong>Department overview:</strong></p> <p><span class="TextRun SCXW189332369 BCX0" lang="EN-US" data-contrast="none"><span class="NormalTextRun SCXW189332369 BCX0">The Senior Solutions Engineer leads the design and delivery of complex employee technology automations and integrations. The role converts agreed architecture and service needs into reliable production solutions that help teams detect issues earlier, resolve </span><span class="NormalTextRun SCXW189332369 BCX0">appropriate cases</span><span class="NormalTextRun SCXW189332369 BCX0"> safely, and spend more time on high value employee enablement. This individual owns substantial engineering work from technical design through testing, deployment, monitoring, and operational handover.</span></span><span class="EOP Selected SCXW189332369 BCX0" data-ccp-props="{"201341983":0,"335559739":140,"335559740":259}"> </span></p> <p><strong>What you’ll be doing:</strong></p> <p><strong><span data-contrast="none"><span data-ccp-parastyle="heading 2">Solution delivery</span></span></strong><span data-ccp-props="{"134245418":true,"134245529":true,"201341983":0,"335559738":220,"335559739":100,"335559740":259}"> </span></p> <ul> <li data-leveltext="" data-font="Symbol" data-listid="3" data-list-defn-props="{"335552541":1,"335559685":360,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"singleLevel"}" data-aria-posinset="1" data-aria-level="1"><span data-contrast="none"><span data-ccp-parastyle="List Bullet">Lead technical design and implementation for defined complex automation or integration initiatives within agreed architecture and security standards.</span></span><span data-ccp-props="{"201341983":0,"335559739":100,"335559740":259}"> </span></li> </ul> <ul> <li data-leveltext="" data-font="Symbol" data-listid="3" data-list-defn-props="{"335552541":1,"335559685":360,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"singleLevel"}" data-aria-posinset="2" data-aria-level="1"><span data-contrast="none"><span data-ccp-parastyle="List Bullet">Build and integrate APIs, workflows, scripts, and platform capabilities across employee technology and support systems.</span></span><span data-ccp-props="{"201341983":0,"335559739":100,"335559740":259}"> </span></li> </ul> <ul> <li data-leveltext="" data-font="Symbol" data-listid="3" data-list-defn-props="{"335552541":1,"335559685":360,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"singleLevel"}" data-aria-posinset="3" data-aria-level="1"><span data-contrast="none"><span data-ccp-parastyle="List Bullet">Use endpoint and service signals to support detection, validation, approved remediation, exception handling, and outcome recording.</span></span><span data-ccp-props="{"201341983":0,"335559739":100,"335559740":259}"> </span></li> </ul> <ul> <li data-leveltext="" data-font="Symbol" data-listid="3" data-list-defn-props="{"335552541":1,"335559685":360,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"singleLevel"}" data-aria-posinset="4" data-aria-level="1"><span data-contrast="none"><span data-ccp-parastyle="List Bullet">Plan and execute testing, deployment, monitoring, rollback, documentation, and operational handover.</span></span><span data-ccp-props="{"201341983":0,"335559739":100,"335559740":259}"> </span></li> </ul> <p><strong><span data-contrast="none"><span data-ccp-parastyle="heading 2">Platform engineering and integration</span></span></strong><span data-ccp-props="{"134245418":true,"134245529":true,"201341983":0,"335559738":220,"335559739":100,"335559740":259}"> </span></p> <ul> <li data-leveltext="" data-font="Symbol" data-listid="3" data-list-defn-props="{"335552541":1,"335559685":360,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"singleLevel"}" data-aria-posinset="5" data-aria-level="1"><span data-contrast="none"><span data-ccp-parastyle="List Bullet">Design and implement robust integrations across relevant services such as ServiceNow, Moveworks, Jira, Slack, Nexthink, </span><span data-ccp-parastyle="List Bullet">Jamf</span><span data-ccp-parastyle="List Bullet">, Microsoft Intune, Microsoft 365, and Microsoft Graph.</span></span><span data-ccp-props="{"201341983":0,"335559739":100,"335559740":259}"> </span></li> </ul> <ul> <li data-leveltext="" data-font="Symbol" data-listid="3" data-list-defn-props="{"3

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