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Vehicle Inspection Manager

carvana · Chicago, IL · Chicago, IL, United States
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<p><strong>Schedule: </strong>Monday-Friday, 8am-5pm or as business needs (Must be available to work weekends if needed)</p> <p><strong>Site:</strong> 2785 Beverly Road Hoffman Estates, Illinois 60169 United States</p> <p> </p> <p><strong>COMPENSATION & PERKS</strong></p> <p>Pay Range: $65,000.00 - $76,000.00</p> <p>Full-Time Salary Position<br>100% Company paid medical for employee, plus family discounts<br>Paid Time Off (Including your birthday!)<br>401k with Company Match                       <br>Pet Benefits<br>Tuition Reimbursement after 6 month</p> <p> </p> <p><strong>About Us</strong></p> <p>ADESA, is a Carvana owned company, currently operating over 50 locations throughout the US. Our auto auctions, some up to 200 acres, provide a wide array of vehicle services including repair & reconditioning, auction remarketing, and many of our sites serve as market hub distribution centers. Our inventory comprises hundreds of thousands of vehicles across North America from retail to commercial, OEM & more.</p> <p>We work in a service industry and embrace a “we” versus “I” culture – help others, and they will help you. Our industry is fun, fast-paced, and competitive – and filled with the best people who are passionate about what they do.</p> <p>We’re excited about the future! As an industry leader, ADESA is poised for a multi-year expansion including huge investments in facilities, massive sales growth, and an ever-increasing inventory of vehicles! We are looking for great people who want to take this journey with us! <a href="https://vimeo.com/652202630/3ae8c047b6%C2%A0">Get a sneak peek into life at ADESA!</a></p> <p> </p> <p><strong>Role and Team</strong></p> <p>The Vehicle Inspection Manager is responsible for developing and directing a high-performing team that will exceed expectations and provide exceptional customer service experience. You will maintain a strong understanding of operational needs and processes. <strong> </strong>This position will report to the manager designated by the General Manager. </p> <p> </p> <p><strong>Responsibilities</strong></p> <ul> <li>Act as the at-auction point person for vehicle inspections</li> <li>Influence and lead others as a people, customer, and business manager</li> <li>Support financial growth by participating in financial statement review</li> <li>Develop strong partnerships with corporate teams to implement and ensure compliance with all company initiatives, policies, and procedures</li> </ul> <ul> <li>Support operational administration to move vehicles through the process with strong understanding of processes, collaboration across the organization and communication internally</li> <li>Engage with customers and employees in a transparent, reliable, and positive manner</li> <li>Demonstrate knowledge of products and services and maximize our technology</li> <li>Know, practice, and ensure that company policies, procedures, and applicable state and federal laws are always followed </li> </ul> <ul> <li>Possess a thorough understanding of the systems that are used daily to complete inspections and achieve internal and external Service Level Agreements (SLA).</li> <li>Responsible for driving operational performance of the inspection team.  </li> <li>Responsible for input and development of Key Performance Indicators (KPI) within the group to ensure operational and financial goals are accomplished within the designated region.</li> <li>Directly responsible for coordinating<strong> </strong>Vehicle Inspectors to complete tasks as directed by management.</li> </ul> <ul> <li>Directly responsible for developing teams capable of delivering exceptional inspection services.  Oversee the direct efforts to train, motivate, coach, counsel, and mentor Vehicle Inspectors, including conducting performance management activities.</li> <li>Perform coaching with direct reports regularly.</li> <li>Ensure proper follow-through on all directives, bulletins, and schedules from designated manager, or other corporate sources.  </li> <li>Conduct employee meetings frequently to communicate Company and department issues and build teamwork among the employees.  Maintain a good flow of communication.</li> <li>Evaluate expenses, ensuring staffing levels are consistent with workloads and expenses are legitimate business purposes and in accordance with ADESA policies and standards.</li> <li>Conduct interviews and hire. </li> <li>Develop and maintain positive working relationships with inspection stakeholders.</li> <li>Ensure that Vehicle Inspectors meet or exceed metrics as assigned by Auction management and corporate leadership.</li> <li>Participate in the validation and review of training programs.</li> <li>Assist the Operations group in budget preparation as related to volumes and headcount.</li> <li>Responsible for evaluation and suggesting procedural, informational and product improvements; follow through on the development of those improvements as directed. </li> <li>Other duties, as assigned</li> </ul> <p> </p> <p><strong>Skills and Attributes</strong></p> <ul> <li>Strong verbal and written communication skills</l

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