Senior Manager, Internal Communications, Programs & Events

<div class="content-intro"><h2 data-pm-slice="1 1 []">About Crunchyroll</h2> <p>Founded by fans, Crunchyroll delivers the art and culture of anime to a passionate community. We super-serve over 100 million anime and manga fans across 200+ countries and territories, and help them connect with the stories and characters they crave. Whether that experience is online or in-person, streaming video, theatrical, games, merchandise, events and more, it’s powered by the anime content we all love.</p> <p>Join our team, and help us shape the future of anime!</p></div><h2>About the role</h2> <p data-pm-slice="1 1 []">We're looking for a Senior Manager, Internal Communications, Programs & Events to lead global employee communications, programs, and events that help team members stay connected to Crunchyroll’s business, strategy, culture, and leadership.<br><br>Reporting to the VP of Internal Communications, you'll lead comms activities around some of our most visible internal moments, including global All-Staff meetings, leadership forums, cultural programs, and employee events. You’ll own the work from strategy and concept through execution and measurement, partnering with senior leaders and teams across the company.<br><br>This is a<strong> </strong>senior individual contributor role for someone who is both strategic and hands-on, a strong communicator who can shape the approach, advise leaders, and bring best-in-class communications, programs and events to life.</p> <h3><strong>Core Responsibilities</strong></h3> <ul> <li>Develop and lead global internal communications, employee programs, and events that connect employees to Crunchyroll’s business, strategy, culture, and leadership.</li> <li>Lead high-visibility internal events, including All-Staff meetings, leadership forums, employee gatherings, and cultural programs.</li> <li>Own programs and events from strategy and concept through planning, production, communications, and measurement.</li> <li>Advise senior leaders on communications strategy, messaging, content, audience needs, and employee experience.</li> <li>Create materials for major internal moments, including prep docs, agendas, presentations, briefings, talking points, and others. Provide rehearsal and prep support for speakers including executives.</li> <li>Develop communications plans and employee programs that support key business and engagement priorities.</li> <li>Write, edit and distribute employee communications across email, Slack, scripts, intranet, talking points, signage, executive messages, multimedia content and others.</li> <li>Determine the right audience, message, channel, and timing for major communications and programs.</li> <li>Build consistent approaches for virtual, hybrid, and in-person events that can scale across Crunchyroll’s global teams.</li> <li>Partner across the company to bring communications, programs, and events to life.</li> <li>Lead agencies, vendors, contractors, and production partners, including scopes, budgets, timelines, and deliverables.</li> <li>Anticipate risks and issues that could affect employees, events, or communications and plan accordingly.</li> <li>Use employee feedback, participation, and communications performance to measure results and improve future work.</li> <li>Identify new tools and approaches to strengthen Crunchyroll’s internal communications and employee experiences.</li> </ul> <h2>About You</h2> <ul> <li>8+ years in internal or corporate communications, including employee programs and high-visibility events, within a global organization.</li> <li>Strong writing and editorial skills, including executive communications, presentations, talking points, and employee-facing content.</li> <li>Ability to turn business priorities into clear communications, programs, and employee experiences.</li> <li>3+ years leading high-visibility virtual, hybrid, and in-person events from concept through execution.</li> <li>Track record of independently leading complex communications and employee programs involving senior executives and multiple teams.</li> <li>Strong judgment and confidence advising senior leaders and building alignment across teams without direct authority.</li> <li>Skilled in managing agencies, production partners, vendors, budgets, timelines, and event logistics.</li> <li>Ability to manage multiple priorities, anticipate risks, and adapt quickly when plans change.</li> <li>Comfortable using employee feedback and performance data to measure results and improve future programs.</li> <li>Global mindset and cultural awareness, with the ability to adapt communications and programs for different regions and audiences.</li> <li>Bachelor’s degree in Communications, Public Relations, Journalism, Marketing, or a related field, or equivalent practical experience.</li> <li>Ability to travel domestically and internationally and work across time zones as needed.</li> <li>Knowledge of anime, pop culture, and the entertainment industry is a plus; familiarity with Japanese culture is also a plus.</li> </ul> <h2>Why you will love working at Crunchyroll</h2> <p>In addition to getting to work with fun, passionate and inspired colleagues, you will also enjoy the following benefits and perks:</p> <ul> <li>Receive a great compensation package including salary plus performance bonus earning potential, paid annually.</li> <li>Flexible time off policies allowing you to take the time you need to be your whole self.<