<div class="content-intro"><p>We’re ALTEN Technology USA, an engineering company helping clients bring groundbreaking ideas to life—from advancing space exploration and life-saving medical devices to building autonomous electric vehicles. With 3,000+ experts across North America, we partner with leading companies in aerospace, medical devices, robotics, automotive, commercial vehicles, EVs, rail, and more.</p> <p>As part of the global ALTEN Group—57,000+ engineers in 30 countries—we deliver across the entire product development cycle, from consulting to full project outsourcing.</p> <p>When you join ALTEN Technology USA, you’ll collaborate on some of the world’s toughest engineering challenges, supported by mentorship, career growth opportunities, and comprehensive benefits. We take pride in fostering a culture where employees feel valued, supported, and inspired to grow.</p></div><p><strong>Position Summary</strong></p> <p>The Senior Accounts Receivable Technician is responsible for managing the complete billing and accounts receivable administration of a portfolio of strategic automotive customers across the United States. This role serves as a key point of contact between Operations, Sales, Project Management, and clients to ensure accurate invoicing, timely collections, dispute resolution, and strong cash flow performance.</p> <p>The ideal candidate brings at least five years of experience in a high-volume accounts receivable environment, preferably supporting large corporate customers within the automotive, engineering services, staffing, or consulting sectors. Experience with NetSuite ERP is considered a significant asset.</p> <p><strong>Key Responsibilities</strong></p> <p><strong>Customer Billing & Invoicing</strong></p> <ul> <li>Manage the end-to-end invoicing process for a dedicated portfolio of major automotive customers.</li> <li>Review billing data and supporting documentation to ensure accuracy and compliance with customer requirements.</li> <li>Generate and submit invoices in accordance with contractual terms and customer-specific billing procedures.</li> <li>Coordinate with Operations and Project Managers to resolve billing discrepancies prior to invoice submission.</li> <li>Maintain accurate customer master data related to billing and invoicing.</li> </ul> <p><strong>Accounts Receivable Management</strong></p> <ul> <li>Monitor outstanding receivables and follow up proactively on overdue balances.</li> <li>Maintain regular communication with customer AP departments and key stakeholders.</li> <li>Investigate and resolve invoice disputes, deductions, short payments, and payment delays.</li> <li>Prepare aging reports and recommend escalation actions when necessary.</li> <li>Support cash collection objectives and contribute to working capital optimization.</li> </ul> <p><strong>Customer Relationship Management</strong></p> <ul> <li>Develop professional relationships with customer accounts payable and procurement teams.</li> <li>Serve as the primary AR contact for assigned customers.</li> <li>Ensure a high level of service while maintaining adherence to company collection policies.</li> </ul> <p><strong>Reconciliation & Reporting</strong></p> <ul> <li>Perform account reconciliations and resolve outstanding discrepancies.</li> <li>Support month-end close activities related to accounts receivable.</li> <li>Prepare AR reports, collection updates, and customer account analyses.</li> <li>Identify trends and risks impacting collections and cash flow.</li> </ul> <p><strong>Process Improvement</strong></p> <ul> <li>Participate in initiatives to improve billing efficiency, collections performance, and internal controls.</li> <li>Contribute to ERP optimization and process standardization efforts.</li> <li>Assist with testing and implementation of system enhancements related to billing and receivables.</li> </ul> <p><strong>Qualifications</strong></p> <p><strong>Education</strong></p> <ul> <li>Associate's or Bachelor's degree in Accounting, Finance, Business Administration, or a related field preferred.</li> </ul> <p><strong>Experience</strong></p> <ul> <li>Minimum 5 years of experience in Accounts Receivable, Billing Administration, or Credit & Collections.</li> <li>Experience managing complex customer portfolios and high-volume invoicing.</li> <li>Experience working with large corporate customers in the automotive industry is highly desirable.</li> <li>Experience within engineering services, consulting, staffing, or project-based organizations is considered an asset.</li> </ul> <p><strong>Technical Skills</strong></p> <ul> <li>Strong proficiency with Microsoft Excel.</li> <li>Experience with ERP systems required.</li> <li><strong>NetSuite experience is a major asset and strongly preferred.</strong></li> <li>Experience with customer portals and electronic invoicing platforms is beneficial.</li> </ul> <p><strong>Competencies</strong></p> <ul> <li>Strong attention to detail and analytical skills.</li> <li>Excellent organizational and time management abilities.</li> <li>Strong communication and customer service skills.</li> <li>Ab