<p><strong><span style="color: #642667;">Position Summary </span></strong></p> <p style="color: !important;"><span style="color: #000000;">Provide premium software support and services to Ensono mainframe clients as they relate to Mainframe IMS systems. </span></p> <p style="color: !important;"><span style="color: #000000;">Position reports to Senior Manager - Mainframe Systems Programming </span></p> <p style="color: !important;"><span style="color: #642667;">Key Areas of Focus for this Role </span></p> <ul> <li><span style="color: #000000;">Fulfill customer service requests for mainframe z/OS customers in a timely manner as they pertain to IMS and related OEM software products. </span></li> </ul> <ul> <li><span style="color: #000000;">Provide primary support for reported problems related to IMS and related OEM software products. </span></li> </ul> <ul> <li><span style="color: #000000;">Provide support on 24 x 7 x 365 basis across multiple time zones. </span></li> </ul> <ul> <li><span style="color: #000000;">Follow procedures for installing OEM software products efficiently and according to best practices and Ensono standards (for productivity/scalability purposes). </span></li> </ul> <ul> <li><span style="color: #000000;">Provide key support for customer migration services (new customer transitions) as they pertain to IMS and related OEM software products. </span></li> </ul> <ul> <li><span style="color: #000000;">Assist the assigned project manager in the migration of newly acquired customers such that all technical hurdles are addressed in a timely manner and do not impede the expected progress of the transition nor the targeted migration date. </span></li> </ul> <ul> <li><span style="color: #000000;">In joint cooperation with the Disaster Recovery Services, successfully execute tasks associated with any given customer’s disaster recovery plans. </span></li> </ul> <ul> <li><span style="color: #000000;">Adhere to a schedule that efficiently manages resources and allows timely implementations. </span></li> </ul> <ul> <li><span style="color: #000000;">Follow ITSM change control procedures </span></li> </ul> <p style="color: !important;"><span style="color: #000000;"> </span></p> <p style="color: !important;"><span style="color: #642667;">What the Ideal Candidate Brings to this Role </span></p> <p style="color: !important;"><span style="color: #000000;"><em>Required Qualifications help to assure new Associates are set up for success in their role with Ensono. To be considered for this career opportunity, it is important that you meet all Required Qualifications. Candidates that may meet some, but not all, Other Qualifications are still encouraged to apply.</em> </span></p> <p style="color: !important;"><strong><span style="color: #000000;">Required Qualifications </span></strong></p> <ul> <li><span style="color: #000000;">Bachelor’s degree required and/or equivalent work experience. </span></li> </ul> <ul> <li><span style="color: #000000;">10+ years of professional experience in IMS for administration and systems programming support. CA and IBM tools for IMS a plus </span></li> </ul> <ul> <li><span style="color: #000000;">Extensive experience with the following: </span></li> </ul> <ul> <li><span style="color: #000000;">Knowledge in best practices of software management, maintenance and documentation </span></li> </ul> <ul> <li><span style="color: #000000;">Configure and manage IMS in a parallel sysplex environment </span></li> </ul> <ul> <li><span style="color: #000000;">Develop innovation, strategies, processes and best practices in IMS systems programming </span></li> </ul> <ul> <li><span style="color: #000000;">Troubleshooting and solving of IMS System and database issues </span></li> </ul> <ul> <li><span style="color: #000000;">Evaluating change requests and determine impact to assigned clients </span></li> </ul> <ul> <li><span style="color: #000000;">Troubleshooting and solving production database issues </span></li> </ul> <ul> <li><span style="color: #000000;">Strong JCL skills </span></li> </ul> <ul> <li><span style="color: #000000;">Database Administration </span></li> </ul> <ul> <li><span style="color: #000000;">Knowledge of IMS database organization using access methods of VSAM and OSAM </span></li> </ul> <ul> <li><span style="color: #000000;">Full function database organization types: HSAM, HISAM, SHISAM, HDAM, HIDAM, INDEX, GSAM </span></li> </ul> <ul> <li><span style="color: #000000;">Definition and use of LOGICAL databases: HALDB (partitioned): PHDAM, PHIDAM, ILDS, PSINDEX, etc. </span></li> </ul> <ul> <li><span style="color: #000000;">Knowledge of Fast Path databases (DEDBs) </span></li> </ul> <ul> <li><span style="colo