<p><span style="color: #000000;"><strong>POSITION SUMMARY: </strong></span></p> <p><span style="color: #000000;">Works closely with manager to ensure company and team goals are met. Ensures high quality work is completed timely. </span></p> <p> </p> <p><span style="color: #000000;"><strong>PRIMARY RESPONSIBILITIES: </strong></span></p> <p><span style="color: #ffff00;"><em> </em></span><span style="color: #000000;">• Responsible for day-to-day staffing</span><span style="color: #060600;">/</span><span style="color: #000000;">scheduling</span><span style="color: #060600;">/</span><span style="color: #000000;">setting up sample run schedules. </span></p> <p><span style="color: #000000;">• Ensures production work </span><span style="color: #010100;">is </span><span style="color: #000000;">consistently completed according to department goals. </span></p> <p><span style="color: #000000;">• Ensures all case samples are processed and accounted for. </span></p> <p><span style="color: #000000;">• High proficiency working within one or more laboratory information systems to ensure all relevant data is correct. </span></p> <p><span style="color: #000000;">• Monitors cases reaching promised TAT and identify issue</span><span style="color: #181800;">/</span><span style="color: #000000;">cause</span><span style="color: #181800;">/</span><span style="color: #000000;">reason for those cases. Work with managers and other departments as needed to prevent future incident. </span></p> <p><span style="color: #000000;">• Updates SOPs to accurately reflect current practices and works with manager and Document Control</span><span style="color: #181800;">/</span><span style="color: #000000;">QA</span><span style="color: #181800;">/</span><span style="color: #000000;">Training team to make effective. </span></p> <p><span style="color: #000000;">• Monitors team members to ensure adherence </span><span style="color: #020200;">to </span><span style="color: #000000;">SOPs and safety procedures </span></p> <p>• <span style="color: #000000;">Oversees training for new hires: works in conjunction with lead to train new hires. </span></p> <p><span style="color: #000000;">• Investigates</span><span style="color: #060600;">/</span><span style="color: #000000;">follows up on lab errors </span><span style="color: #181800;">(</span><span style="color: #000000;">NCR</span><span style="color: #040400;">)</span><span style="color: #000000;">. </span></p> <p><span style="color: #000000;">• Assists manager in initiating and completing CAPAS. </span></p> <p><span style="color: #000000;">• Handles employee issues. Collaborates with Manager to resolve issues. </span></p> <p><span style="color: #000000;">• Ensures alignment with team for reasoning behind instructions</span><span style="color: #181800;">/</span><span style="color: #000000;">processes, changes that are made, why certain ideas cannot be implemented effectively. </span></p> <p><span style="color: #000000;">• Meets regularly with individual team members to discuss goals and progress. </span></p> <p><span style="color: #000000;">• Responsible for staff performance reviews. </span></p> <p><span style="color: #000000;">• Plans and leads shift meetings </span></p> <p>• <span style="color: #000000;">Adheres to Departmental Expectations </span></p> <p><span style="color: #000000;">• Ensures compliance with all regulatory agency requirements through documentation, audits, and corrective action. </span></p> <p>• <span style="color: #000000;">Go-to person when manager is not present</span><span style="color: #0a0a00;">. </span></p> <p><span style="color: #000000;">• May assist lab team in day to day tasks </span></p> <p><span style="color: #000000;">• Keeps team morale up and maintains professionalism of team members, including by acting as role model. </span></p> <p><span style="color: #000000;">• Approves timecards and PTO requests </span></p> <p><span style="color: #000000;">• Escalates lab issues and team concerns to manager. Communicates the problem and suggests possible solutions. </span></p> <p><span style="color: #000000;">• Understands the entire lab process and is able to identify and troubleshoot issues when they arise. </span></p> <p><span style="color: #272700;">• </span><span style="color: #000000;">Understands </span><span style="color: #020200;">when </span><span style="color: #111100;">and </span><span style="color: #000000;">how to escalate issues appropriately. </span></p> <p><span style="color: #000000;">• Makes sure the goals set by manager for the team are being met in the lab. </span></p> <p><span style="color: #000000;">• Performs and completes side projects assigned by the manager</span><span style="color: #0a0a00;"&