<p><span data-contrast="auto">We’re looking for a </span><strong><span data-contrast="auto">Client Success Manager</span></strong><span data-contrast="auto"> to build strong, trusted relationships with our clients and help them get maximum value from Mintel’s research, data and insights.</span><span data-ccp-props="{"201341983":2,"335559739":0,"335559740":300}"> </span></p> <p><span data-contrast="auto">You’ll manage a portfolio of clients, developing a deep understanding of their businesses, priorities and challenges. From helping users discover the right insight to supporting senior stakeholders with strategic questions, you’ll connect clients with the breadth of Mintel’s expertise and help turn insight into action.</span><span data-ccp-props="{"201341983":2,"335559739":0,"335559740":300}"> </span></p> <p><span data-contrast="auto">Working alongside your Account Director and wider account team, you’ll help build trusted client relationships by connecting Mintel’s data and insights to meaningful action. You’ll develop a strong understanding of each client’s priorities, proactively identifying opportunities to increase adoption, demonstrate value and strengthen long-term partnerships.</span><span data-ccp-props="{"201341983":2,"335559739":0,"335559740":300}"> </span></p> <p><span data-contrast="auto">You’ll work closely with colleagues across Sales, Research, Consulting and Product to create a seamless client experience and ensure Mintel becomes an indispensable partner to our clients.</span><span data-ccp-props="{"201341983":2,"335559739":0,"335559740":300}"> </span></p> <p><span data-ccp-props="{"201341983":2,"335559739":0,"335559740":300}"><strong><span class="NormalTextRun SCXW200634485 BCX8">What </span><span class="NormalTextRun SCXW200634485 BCX8">you’ll</span><span class="NormalTextRun SCXW200634485 BCX8"> be doing</span></strong></span></p> <ul> <li data-leveltext="" data-font="Symbol" data-listid="2" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"multilevel"}" data-aria-posinset="1" data-aria-level="1"><strong><span data-contrast="auto">Relationship building</span></strong><span data-contrast="auto">: Partner to build client relationships: Work alongside your Account Director and account team to build trusted relationships with senior stakeholders and day-to-day users.</span><span data-ccp-props="{}"> </span></li> </ul> <ul> <li data-leveltext="" data-font="Symbol" data-listid="2" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"multilevel"}" data-aria-posinset="2" data-aria-level="1"><strong><span data-contrast="auto">Understand what matters:</span></strong><span data-contrast="auto"> Develop a strong understanding of each client’s business, strategic priorities and challenges.</span><span data-ccp-props="{"335559685":714,"335559739":0,"335559991":357}"> </span></li> </ul> <ul> <li data-leveltext="" data-font="Symbol" data-listid="2" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"multilevel"}" data-aria-posinset="3" data-aria-level="1"><strong><span data-contrast="auto">Connect insight to action:</span></strong><span data-contrast="auto"> Help clients navigate Mintel’s research, data and expertise and translate relevant findings into meaningful business implications.</span><span data-ccp-props="{"134233117":true,"134233118":true,"201341983":2,"335559740":300}"> </span></li> </ul> <ul> <li data-leveltext="" data-font="Symbol" data-listid="2" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"multilevel"}" data-aria-posinset="4" data-aria-level="1"><strong><span data-contrast="auto">Bring insights to life:</span></strong><span data-contrast="auto"> Deliver compelling presentations, insight sessions and business reviews tailored to client needs.</span><span data-ccp-props="{"134233117":true,"134233118":true,"201341983":2,"335559740":300}"> </span></li> </ul> <ul> <li data-leveltext="" data-font="Symbol" data-listid="2" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"multilevel"}" data-aria-posinset="5" data-aria-level="1"><strong><span data-contrast="auto">Drive engagement:</span></strong><span data-contrast="auto"> Proactively increase client adoption through enablement, training and targeted engagement.</span><span data-ccp-props="{"134233117":true,"134233118":true,"201341983":2,"335559740":300}"> </span></li> </ul> <ul> <li data-leveltext="" data-font="Symbol" data-listid="2" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"multilevel"}" data-aria-posinset="6" data-aria-level="1"><strong><span data-contrast="auto">Demonstrate value:</span></strong><span data-contrast="auto"> Help clients understand and articulate the impact Mintel delivers to thei