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ServiceNow Business Analyst

accenturefederalservices · Suitland, MD · Suitland, Maryland, United States
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<div class="content-intro"><div> <div> </div> <div>At Accenture Federal Services, nothing matters more than helping the US federal government make the nation stronger and safer and life better for people. Our 13,000+ people are united in a shared purpose to pursue the limitless potential of technology and ingenuity for clients across defense, national security, public safety, civilian, and military health organizations. </div> <div> </div> <div>Join Accenture Federal Services, a technology company within global Accenture. Recognized as a Glassdoor Top 100 Best Place to Work, we offer a collaborative and caring community where you feel like you belong and are empowered to grow, learn and thrive through hands-on experience, certifications, industry training and more. </div> <div> </div> <div>Join us to drive positive, lasting change that moves missions and the government forward!</div> <div> </div> </div></div><p><strong>Job Description: </strong></p> <p>Accenture Federal Services is looking for a ServiceNow Business Analyst to facilitate a thorough understanding of the requirements and apply industry best practices and detailed knowledge of ServiceNow to design an optimal solution that supports the business process which meets or exceeds functional requirements.</p> <p><strong>Responsibilities:</strong></p> <ul> <li>Responsible for developing business processes, gathering requirements and developing stories. </li> <li>Provide process flow and other required system documentation.</li> <li>Build a trusting relationship with major project stakeholders and lead them to adoption of the best solution.</li> </ul> <p><strong>Here's what you need</strong>:</p> <ul> <li>1 year of relevant experience in Business Analysis for system design, system architecture, business technical architecture, business system requirements definition, or similar or 6 months of ServiceNow Experience</li> <li>Role will be hybrid</li> </ul> <p><strong>Bonus points if you have:</strong></p> <ul> <li>Experience working in ServiceNow </li> <li>ServiceNow Certified System Administrator (CSA)</li> </ul> <p><strong>Security Clearance: </strong></p> <ul> <li>Active TS/SCI clearance</li> </ul><div class="content-pay-transparency"><div class="pay-input"><div class="description"><p> </p> <p><span class="TextRun SCXW225111203 BCX8" lang="EN-US" data-contrast="auto"><span class="NormalTextRun SCXW225111203 BCX8">As required by local law, Accenture Federal Services provides reasonable ranges of compensation for hired roles based on labor costs in the states of <strong>California, Colorado, Connecticut, Hawaii, Illinois, Maine, Maryland, Massachusetts, Minnesota, New Jersey, New York, Ohio, Vermont, Virginia, Washington, and the District of Columbia</strong></span></span><span class="TextRun SCXW225111203 BCX8" lang="EN-US" data-contrast="auto"><span class="NormalTextRun SCXW225111203 BCX8">. The base pay range for this position in these locations is shown below. Compensation for roles at Accenture Federal Services varies depending on a wide array of factors, including but not limited to office location, role, skill set, and level of experience. Accenture Federal Services offers a wide variety of benefits. </span></span><a class="Hyperlink SCXW225111203 BCX8" href="https://www.accenture.com/us-en/careers/your-future-rewards-benefits" target="_blank"><span class="TextRun Underlined SCXW225111203 BCX8" lang="EN-US" data-contrast="none"><span class="NormalTextRun SCXW225111203 BCX8" data-ccp-charstyle="Hyperlink">You can find more information on benefits here.</span></span></a><span class="TextRun SCXW225111203 BCX8" lang="EN-US" data-contrast="auto"><span class="NormalTextRun SCXW225111203 BCX8"> We accept applications on an on-going basis and there is no fixed deadline to apply.</span></span></p> <p> </p></div><div class="title">The pay range for the states of California, Colorado, Connecticut, Hawaii, Illinois, Maine, Maryland, Massachusetts, Minnesota, New Jersey, New York, Ohio, Vermont, Virginia, Washington, and the District of Columbia is:</div><div class="pay-range"><span>$89,000</span><span class="divider">—</span><span>$170,200 USD</span></div></div></div><div class="content-conclusion"><div> <div> <div> </div> <div><em><strong><span data-contrast="none">What We Believe</span> </strong></em></div> <div><em>As a company wholly dedicated to serving the US federal government, we bring together the best talent to help reinvent how federal agencies operate and deliver greater value for their mission and the American people. We have an unwavering commitment to creating a culture in which all our people are respected, feel a sense of belonging, and have equal opportunity. As a business imperative, every person at Accenture Federal Services has the responsibility to create and sustain a culture where everyone feels welcomed and included. This is grounded in our core values and our experience that hiring and developing great people who reflect different perspectives, experiences, and backgrounds is key to driving innovation and delivering the results that our clients and the country count on.</em></div> </div> <div> </div&g

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