Communications & PR Manager (Philadelphia, PA)

<div class="content-intro"><hr> <p> </p></div><p><span style="font-family: helvetica, arial, sans-serif;"><em><span style="font-weight: 400;"><strong>Please Note: </strong>B Lab is <strong>not</strong> working with a third party to fill this role an no part of our process requires applicants to pay fees. Applicants should only use our job board to submit an application, and will interact directly with our team during this process.</span></em></span></p> <hr> <p><span style="font-family: helvetica, arial, sans-serif;"><em><span style="font-weight: 400;">This is a <strong>Full-Time</strong> Role (40 hours per week, 5DWW) with no option for part-time work. While this is a remote-first opportunity, the candidate filling this role must be a resident of the Netherlands, the U.K., Brazil, Pennsylvania, or New York at the start of employment. Additionally, they must be within commuting distance of our office in Amsterdam, London, São Paulo, Philadelphia, New York City. <br></span></em><em>Please visit <a href="https://boards.greenhouse.io/blab" target="_blank">our Careers page</a> to review all opportunities and submit your application for the role(s) that best fit your location and work authorization. This job ad will close automatically at 5:00pm EST on October 28th.</em></span></p> <hr> <h2><span style="font-size: 14pt; font-family: helvetica, arial, sans-serif;"><strong>About the Team</strong></span></h2> <p><span style="font-size: 12pt; font-family: helvetica, arial, sans-serif;">Brand & Communications is responsible for B Lab's global brand, narrative, communication strategy, and reputation management. The department ensures a consistent, compelling, and mission-aligned public presence for B Lab across all channels, audiences, and markets, spanning strategic communications, public relations, brand identity, integrated campaigns, and digital channels. Brand & Communications plays a critical role in how B Lab is perceived and in how it builds and protects its reputation globally. The department sits within the Chief Impact & Movement Building Officer’s portfolio with Programs & Policy, Partnerships & Development, and Community & Movement, ensuring brand and communications strategy supports and amplifies the organization's wider mission and movement-building work.</span><br><span style="font-size: 12pt; font-family: helvetica, arial, sans-serif;">Strategic Communications & PR shapes B Lab's public narrative and protects its reputation. The function manages media relations, storytelling, and crisis response, owning external messaging, media relationships, and reputation risk management. The function also provides strategic oversight of internal communications, ensuring coherence between B Lab's internal and external voice.</span></p> <h2><span style="font-size: 14pt; font-family: helvetica, arial, sans-serif;"><strong>About the Role</strong></span></h2> <p><span style="font-family: helvetica, arial, sans-serif;"><span style="font-size: 12pt;">The <strong>Communications & PR Manager </strong>owns B Lab's press office and earned media delivery, balancing proactive story pitching and thought leadership placement with reactive press response: building and holding journalist relationships, drafting and issuing statements and releases, and acting as first point of contact for incoming press inquiries across the global network. <br></span><span style="font-size: 12pt;">Reporting to the Director, Strategic Communications, this role shapes and delivers the earned media plan within the Director's global communications strategy, editorial standards, and crisis protocols: leading proactive pitching, owning media monitoring and insights, and preparing spokesperson briefings. The role requires sound news judgment, comfort operating under time pressure during reactive moments, and the independence to run the press office and represent B Lab publicly on non-crisis media matters, escalating emerging reputational risk to the Director. <br></span><span style="font-size: 12pt;">This role is highly collaborative with strong stakeholder management skills: works with market PR leads to amplify coverage, facilitate cross-team learning, and uplift regional news highlights; collaborates with the Digital Communications Coordinator and Copywriter to align messaging across earned, owned, and thought leadership channels; and complements Brand & Campaigns' work through media support.</span></span></p> <p><span style="font-size: 12pt; font-family: helvetica, arial, sans-serif;"> </span></p> <h3><span style="font-family: helvetica, arial, sans-serif;">Core Responsibilities </span></h3> <p><span style="font-family: helvetica, arial, sans-serif; font-size: 12pt;"><strong>Press Office & Media Relations [45%]</strong></span></p> <ul> <li style="font-size: 12pt; font-family: helvetica, arial, sans-serif;"><span style="font-size: 12pt; font-family: helvetica, arial, sans-serif;">Oversee inbound media relations efforts, triaging and responding to press inquiries</span></li> <li style="font-size: 12pt; font-family: helvetica, arial, sans-serif;"><span style="font-size: 12pt; font-family: helvetica, arial, sans-serif;">Run proactive pitching and maintain media lists</span></li> <li style="font-size: 12pt; font-family: helvetica, arial, sans-serif;"><span style="font-size: 12pt; font-family: helvetica, arial, sans-serif;"&g