ivalua · Pittsburgh, Pennsylvania, United States · Pittsburgh, Pennsylvania, United States
<p><strong>IT Operations Engineer </strong></p> <p>Pittsburgh, PA</p> <p><em>Created in 2000, Ivalua is a leading global provider of cloud-based procurement solutions.</em></p> <p><strong>COMPANY OVERVIEW</strong></p> <p>At Ivalua we are a global community of exceptional professionals, who believe that digital transformation revolutionizes supply chain sustainability and resiliency to unlock the power of supplier collaboration. </p> <p>We achieve this through our leading cloud-based spend management platform that empowers hundreds of the world's most admired brands to effectively manage all categories of spend and all suppliers to increase profitability, improve ESG (environmental, social, and corporate governance) performance, lower risk, and improve productivity. Driven by our passions and fueled by our shared ambitions, we empower and challenge each other to create meaningful experiences for our colleagues, customers, partners, and communities. </p> <p>Learn more at <a href="http://www.ivalua.com">www.ivalua.com</a>. Follow us on <a href="https://www.linkedin.com/company/ivalua">LinkedIn</a> </p> <p><strong>THE OPPORTUNITY</strong></p> <p>CONTEXT: </p> <p>Our IT department, international in scope (EMEA, AMER, APAC) and in full growth, is made up of over sixty IT & Cybersecurity professionals in charge of the deployment and operations of the Ivalua Cloud, which hosts the environments for our clients around the world. It is also responsible for internal IT infrastructures, IT applications and data, IT support for our users as well as the Security monitoring & IT security handling. <br><br></p> <p>ROLE: </p> <p>We are seeking an Operations Engineers to join our Platform Engineering team. These roles provide continuous infrastructure support across staggered shifts, ensuring system stability, operational excellence, and seamless handoff between coverage windows.</p> <p><br><strong>WHAT YOU WILL DO WITH US</strong> </p> <ul class="n8H08c UVNKR "> <li class="zfr3Q TYR86d eD0Rn "> <p class="zfr3Q CDt4Ke "><span class="C9DxTc ">Execute and support infrastructure automation workflows, including running and validating pre-defined automation jobs </span></p> </li> <li class="zfr3Q TYR86d eD0Rn "> <p class="zfr3Q CDt4Ke "><span class="C9DxTc ">Assist in the maintenance and execution of configuration management and infrastructure provisioning pipelines </span></p> </li> <li class="zfr3Q TYR86d eD0Rn "> <p class="zfr3Q CDt4Ke "><span class="C9DxTc ">Manage and support containerized workloads, including service lifecycle operations (deployments, restarts, scaling, and troubleshooting)</span></p> </li> <li class="zfr3Q TYR86d eD0Rn "> <p class="zfr3Q CDt4Ke "><span class="C9DxTc ">Monitor infrastructure health and respond to alerts or incidents in real-time, ensuring uptime and stability</span></p> </li> <li class="zfr3Q TYR86d eD0Rn "> <p class="zfr3Q CDt4Ke "><span class="C9DxTc ">Perform VM lifecycle management (provisioning, resizing, decommissioning)</span></p> </li> <li class="zfr3Q TYR86d eD0Rn "> <p class="zfr3Q CDt4Ke "><span class="C9DxTc ">Execute patch management and validate system updates</span></p> </li> <li class="zfr3Q TYR86d eD0Rn "> <p class="zfr3Q CDt4Ke "><span class="C9DxTc ">Support vulnerability remediation and escalate complex issues</span></p> </li> <li class="zfr3Q TYR86d eD0Rn "> <p class="zfr3Q CDt4Ke "><span class="C9DxTc ">Perform backup validation and assist in restore operations</span></p> </li> <li class="zfr3Q TYR86d eD0Rn "> <p class="zfr3Q CDt4Ke "><span class="C9DxTc ">Maintain and update operational documentation and runbooks</span></p> </li> <li class="zfr3Q TYR86d eD0Rn "> <p class="zfr3Q CDt4Ke "><span class="C9DxTc ">Participate in onboarding and offboarding of systems and users</span></p> </li> <li class="zfr3Q TYR86d eD0Rn "> <p class="zfr3Q CDt4Ke "><span class="C9DxTc ">Conduct peer reviews for operational changes and tasks</span></p> </li> <li class="zfr3Q TYR86d eD0Rn "> <p class="zfr3Q CDt4Ke "><span class="C9DxTc ">Ensure clean shift handoffs with proper documentation</span></p> </li> <li class="zfr3Q TYR86d eD0Rn "> <p class="zfr3Q CDt4Ke "><span class="C9DxTc ">Support routine maintenance and scheduled operational activities</span></p> </li> <li class="zfr3Q TYR86d eD0Rn "> <p class="zfr3Q CDt4Ke "><span class="C9DxTc ">Act as an operations point of contact for cross-functional teams, providing insight into system health and ongoing activities</span></p> </li> <li class="zfr3Q TYR86d eD0Rn "> <p class="zfr3Q CDt4Ke "><span class="C9DxTc ">Assist in capacity monitoring and planning, identifying trends and escalating recommendations for scaling or optimization</span></p> </li> <li class="zfr3Q TYR86d eD0Rn "> <p class="zfr3Q CDt4Ke "><span class="C9DxTc ">Support data-driven decisions by helping gather and report on system performance and utilization metrics</span></p> </li> <li class="zfr3Q TYR86d eD0Rn "> <p class="zfr3Q CDt4Ke "><span class="C9DxTc ">Assist with routine maintenance and operational tasks across container orchestration environments&l