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Software Engineer, Storage

gleanwork · Mountain View, CA · Mountain View, California, United States
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<div class="content-intro"><div><span style="font-family: helvetica, arial, sans-serif; color: rgb(0, 0, 0); font-size: 12pt;"><strong>About Glean:</strong></span></div> <div> </div> <div><span style="font-size: 12pt; font-family: helvetica, arial, sans-serif;">Glean is the Work AI platform that helps everyone work smarter with AI. What began as the industry’s most advanced enterprise search has evolved into a full-scale Work AI ecosystem, powering intelligent Search, an AI Assistant, and scalable AI agents on one secure, open platform. With over 100 enterprise SaaS connectors, flexible LLM choice, and robust APIs, Glean gives organizations the infrastructure to govern, scale, and customize AI across their entire business - without vendor lock-in or costly implementation cycles.</span></div> <div> </div> <div><span style="font-size: 12pt; font-family: helvetica, arial, sans-serif;">At its core, Glean is redefining how enterprises find, use, and act on knowledge. Its Enterprise Graph and Personal Knowledge Graph map the relationships between people, content, and activity, delivering deeply personalized, context-aware responses for every employee. This foundation powers Glean’s agentic capabilities - AI agents that automate real work across teams by accessing the industry’s broadest range of data: enterprise and world, structured and unstructured, historical and real-time. The result: measurable business impact through faster onboarding, hours of productivity gained each week, and smarter, safer decisions at every level.</span></div> <div> </div> <div><span style="font-size: 12pt; font-family: helvetica, arial, sans-serif;">Recognized by Fast Company as one of the World’s Most Innovative Companies (Top 10, 2025), by CNBC’s Disruptor 50, Bloomberg’s AI Startups to Watch (2026), Forbes AI 50, and Gartner’s Tech Innovators in Agentic AI, Glean continues to accelerate its global impact. With customers across 50+ industries and 1,000+ employees in more than 25 countries, we’re helping the world’s largest organizations make every employee AI-fluent, and turning the superintelligent enterprise from concept into reality.</span></div> <div> </div> <div><span style="font-size: 12pt; font-family: helvetica, arial, sans-serif;">If you’re excited to shape how the world works, you’ll help build systems used daily across Microsoft Teams, Zoom, ServiceNow, Zendesk, GitHub, and many more. You'll be deeply embedded where people get things done. You'll ship agentic capabilities on an open, extensible stack, with the craft and care required for enterprise trust, as we bring Work AI to every employee, in every company.</span></div></div><div> </div> <div><span style="font-size: 12pt; font-family: helvetica, arial, sans-serif;"><strong>About the Role:</strong></span></div> <div><span style="font-size: 12pt; font-family: helvetica, arial, sans-serif;">Glean is seeking a Backend/Infrastructure Engineer to build and evolve the Storage layer that powers a highly available, performant, secure, and cost-effective suite of storage options for all data at Glean. </span></div> <div> <ul> <li><span style="font-size: 12pt; font-family: helvetica, arial, sans-serif;">You’ll own the storage systems that handle Glean’s most sensitive data — from enterprise documents and permission hierarchies to user behavioral signals and real-time query path data. </span></li> <li><span style="font-size: 12pt; font-family: helvetica, arial, sans-serif;">Your work will directly enable organizations at scale to discover and act on their critical knowledge, supporting millions of searches, chat interactions, and agent workflows. </span></li> <li><span style="font-size: 12pt; font-family: helvetica, arial, sans-serif;">You’ll deliver robust uptime guarantees, autoscaling, and reliable alerting/monitoring for a key component that runs across multiple cloud providers. </span></li> <li><span style="font-size: 12pt; font-family: helvetica, arial, sans-serif;">As part of the Storage team, you’ll be responsible for a critical piece of Glean’s infrastructure, working closely with several other teams to support their workloads. </span></li> <li><span style="font-size: 12pt; font-family: helvetica, arial, sans-serif;">You’ll also work across the stack to abstract cloud differences, reduce human intervention through self-healing systems, and drive real business impact by enabling Glean’s ever-growing scale.</span></li> </ul> <p><span style="font-size: 12pt; font-family: helvetica, arial, sans-serif;"><strong>You will:</strong></span></p> </div> <div> <ul> <li style="font-size: 12pt; font-family: helvetica, arial, sans-serif;"><span style="font-size: 12pt; font-family: helvetica, arial, sans-serif;">Own impactful infrastructure problems from inception and architecture to production launch</span></li> <li style="font-size: 12pt; font-family: helvetica, arial, sans-serif;"><span style="font-size: 12pt; font-family: helvetica, arial, sans-serif;">Write well thought out design documents and robust, high-quality and well-tested code</span></li> <li style="font-size: 12pt; font-family: helvetica, arial, sans-serif;"><span style="font-size: 12pt; font-family: helvetica, arial, sans-serif;">Work collaboratively with a strong team to identify the most impactful projects we should be prioritizing in our roadmap</span></li> <li style="font-size: 12pt; font-family: helvetica, arial, sans-serif;"><span style="f

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